628 Reviews
Write a Review628 Reviews of Jennifer Rios
November 17, 2023
Another great day at Napoli Kia, here for my scheduled oil change, while waiting was able to tour the showroom, looking at new inventory then grabbing some refreshments from the stacked lounge area. Then oil change, while waiting was able to tour the showroom, looking at new inventory then grabbing some refreshments from the stacked lounge area. Then topping the service day off with the complimentary car wash. It doesn't get better than that. More
November 15, 2023
They are very friendly and professional! Great experience and minimal wait time. They checked the tire alignment as well Great experience and minimal wait time. They checked the tire alignment as well More
Other Employees Tagged: Mike Haverl
November 14, 2023
Very friendly staff! Waiting time very good nd clean customer area. Very good experience would go back for service again Waiting time very good nd clean customer area. Very good experience would go back for service again More
Other Employees Tagged: Mike Haverl
November 13, 2023
Hoy fui a un servicio de cambio de aceite obligado porque el motor de mi Sorento 2019 tiene consumo excesivo de aceite, en 1500 millas consumió 3 cuartos. Tengo "garantía de fabrica". Recomienda el consecion el motor de mi Sorento 2019 tiene consumo excesivo de aceite, en 1500 millas consumió 3 cuartos. Tengo "garantía de fabrica". Recomienda el consecionario que debo ir 3 veces para tener un récord del mismo. Pague $100 x el servicio, tengo q regresar a las 1000 millas para revisar y debo pagar $60 por la cita, después se hará lo mismo. Después recomiendan cambiar el sistema de combustible $750 más (eso ya le hicieron a un conocido con un Sorento 2018) Y después de eso seguirá el problema y no harán más. Voy a esperar un par de meses, si el problema continúa, decidiré venderlo y jamás comprar un KIA. Lo que escribo es un problema del motor de algunos modelos de KIA, averiguen More
November 10, 2023
As always exceptional services provided. Wouldn’t go any other place! Thank you for your service. Wouldn’t go any other place! Thank you for your service. More
Other Employees Tagged: Mike Haverl
November 09, 2023
What I came in there for was not fixed. This isn’t the first time this has happened. I keep having trouble with the service department. After you but your car, they stop caring. This isn’t the first time this has happened. I keep having trouble with the service department. After you but your car, they stop caring. More
Other Employees Tagged: Scott Haverl, Ashley Power, Salvatore Liuzzo, Mike Haverl, Trevor Sabia , Marissa
November 09, 2023
You guy have the best Service that I know of and a That is reasonable is reasonable More
Other Employees Tagged: Mike Haverl
November 05, 2023
The Service crew at Napoli Kia are very professional, very proficient and very polite. Not only did they do a very thorough job repairing my vehicle, but they even took the time to wash and detail it aft very proficient and very polite. Not only did they do a very thorough job repairing my vehicle, but they even took the time to wash and detail it after all repairs were done!! Quality of service and professionalism is second to none!! More
Other Employees Tagged: Mike Haverl
November 03, 2023
Jennifer was excellent. She listened to me explain what was going on with my car and got me in quickly, I am new to the area and skeptical when it comes to dealerships aft She listened to me explain what was going on with my car and got me in quickly, I am new to the area and skeptical when it comes to dealerships after having gone to my local one for 15 years. However the service was great and through. I will be back!!! Thank you!! More
Other Employees Tagged: Mike Haverl