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Jennifer Rios

Overview Reviews (1268) Inventory (358)

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Jennifer Rios

Jennifer Rios | Page 98

Service Advisor

Napoli Kia

241 Boston Port Road
Milford, CT 06460

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4.7

1,268 Reviews

Overview Reviews (1268) Inventory (358)

4.7

1,268 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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1268 Reviews of Jennifer Rios

April 27, 2022

Dealership Rating

Employee Rating

The service was very good and it was Very fast You guys do a good job do a good job More

by nicker61

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Michael Haverl

Apr 28, 2022 -

Napoli Kia responded

Thank you for visiting us here at Napoli Kia! We appreciate your positive feedback and look forward to seeing you next time!

April 26, 2022

Dealership Rating

Employee Rating

The welcome was friendly, not at all pushy as some dealerships can be. Our salesperson was friendly, helpful, flexible in negotiations. He worked hard x plainsong every option open to us and allowed u dealerships can be. Our salesperson was friendly, helpful, flexible in negotiations. He worked hard x plainsong every option open to us and allowed us plenty of time to make our minds up. Overall a good transaction event. More

by Gladimsimplyme1

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Curtis Smith Jr. , Maurice the financial person.

Apr 27, 2022 -

Napoli Kia responded

Thanks for taking the time to share your confidence in working with the team on your latest purchase! We appreciate your high rating and look forward to seeing you next time at Napoli Kia!

April 25, 2022

Dealership Rating

Employee Rating

Came in bc main problem was the engine was overheating. They claimed to not find any issues and just put more coolant in. My car overheated on the way home. :( They claimed to not find any issues and just put more coolant in. My car overheated on the way home. :( More

by 13acg

Verified Customer

Recommend Dealer

Other Employees Tagged: Michael Haverl , Josh Garcia was very nice

May 02, 2022 -

Napoli Kia responded

We're sorry to hear about this issue. We want to help resolve this situation and improve your opinion of us. Please contact me at your earliest convenience. Thank you, Ruben Burgos - Service Mgr - 203-787-5850

April 23, 2022

Dealership Rating

Employee Rating

Call went very well As was promised by Napoli and I am very pleased thank you. very pleased thank you. More

by Tom

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Michael Haverl

Apr 25, 2022 -

Napoli Kia responded

It's our privilege to serve you, Tom! Thanks for the great review and please don't hesitate to reach out if we can be of assistance again in the future! - The Napoli Kia Team

April 23, 2022

Dealership Rating

Employee Rating

Dave and Jen are the best. Extremely helpful everytime I go there. Couldn't ask for better Extremely helpful everytime I go there. Couldn't ask for better More

by Jen agey

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Apr 25, 2022 -

Napoli Kia responded

Thank you for the wonderful review! Dave & Jen look forward to your next visit with us here at Napoli Kia!

April 22, 2022

Dealership Rating

Employee Rating

Didn't take that long to get a oil change good service will be going back will be going back More

by snowyjanette1957@gmail.com

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Apr 25, 2022 -

Napoli Kia responded

This is what we love to hear! See you at your next service appointment! -Napoli Kia

April 20, 2022

Dealership Rating

Employee Rating

Jennifer was very courteous and kept me abreast of the work being done on my car. work being done on my car. More

by gnb2mean

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Apr 21, 2022 -

Napoli Kia responded

Thank you for sharing your experience! We're happy to hear Jennifer provided you with wonderful service and we hope to see you again next time here at Napoli Kia!

April 20, 2022

Dealership Rating

Employee Rating

Quick, efficient, pleasant, always professional. It's always a pleasure to work with Napoli Kia. It's always a pleasure to work with Napoli Kia. More

by JanetBurton

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Michael Haverl

Apr 21, 2022 -

Napoli Kia responded

Thank you for being a Napoli Kia customer, Janet! We're grateful for your continued support and look forward to your next visit!

April 18, 2022

Dealership Rating

Employee Rating

The staff are all very engaging. Not only do they assist in an orderly fashion but they also make sure you are very knowledgeable on the facts Not only do they assist in an orderly fashion but they also make sure you are very knowledgeable on the facts More

by RPHILLIPS051396

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Apr 18, 2022 -

Napoli Kia responded

Thank you for sharing your 5-stars! See you next time at Napoli Kia!

April 18, 2022

Dealership Rating

Employee Rating

Jennifer gave yhe best customer service, she was patient and very pleasant, a step ahead of my question. Wonderful experience. and very pleasant, a step ahead of my question. Wonderful experience. More

by LIZSMITH1965

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Apr 20, 2022 -

Napoli Kia responded

We're so happy to hear this wonderful feedback and can't wait to share it with Jennifer! Your business is greatly appreciated by all of us here at Napoli Kia and we hope we have the opportunity to serve you again in the future!

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