Jennifer Rios
Jennifer Rios at Napoli Kia

Jennifer Rios | Page 92

Service Advisor

Napoli Kia

241 Boston Port Road
Milford, CT 06460

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4.7
1,268 Reviews
4.7

1,268 Reviews

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1268 Reviews of Jennifer Rios

August 25, 2022

Dealership Rating
Employee Rating

Very efficient quick fast service. We love the car we bought and our salesman Dave is top notch. Highly recommend sales and service. Thanks More

by punkieo57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Haverl

Aug 25, 2022

Napoli Kia responded

Thanks for the five stars! We're honored to hear that Dave could assist you during your visit with us. We hope to see you back for all of your future automotive needs! -Napoli Kia

August 25, 2022

Dealership Rating
Employee Rating

Love getting my car serviced here! I wouldn't go anywhere else. Service is always fast! More

by CELESTEVICENTE72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Haverl

Aug 25, 2022

Napoli Kia responded

Thanks for the five stars, Celeste! We hope to see you back here at Napoli Kia for all of your future auto needs!

August 24, 2022

Dealership Rating
Employee Rating

The services department is professional and punctual. The only issue is that it is more expensive than going to a mechanics garage. More

by RCOLIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Haverl

Aug 24, 2022

Napoli Kia responded

Thank you for the review and feedback. We appreciate your business and hope to see you again next time here at Napoli Kia!

August 23, 2022

Dealership Rating
Employee Rating

This dealership is a gal like me best dream! Great customer service and very reliable ;) More

by MARVELOUSGOD-1989
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Haverl

Aug 24, 2022

Napoli Kia responded

Thank you for the wonderful five-star review! We're so happy we could help you enjoy your visit to Napoli Kia!

August 16, 2022

Dealership Rating
Employee Rating

I’ve called several times to have a question answered. I was told I would get a call back but never did. I ended up having to call them back myself. Then once I did, it sounded like they answered the phon More

by bawash16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Michael Haverl

Aug 22, 2022

Napoli Kia responded

Hello, We regret that you had difficulties getting a return phone call and want to help resolve these concerns for you. Please contact me directly to discuss this situation. Thank you, Ruben Burgos - Service Mgr - 203-787-5850

August 14, 2022

Dealership Rating
Employee Rating

Napoli Kia takes good care of my car. I do not have to wait for a long time when I come for service. The Customer Waiting lounge is comfortable and relaxing. All the service representativ More

by TAMTJULIET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 15, 2022

Napoli Kia responded

Thank you for taking the time to share your review! We're so happy that our team catered to your needs! We look forward to seeing you again at Napoli Kia!

August 07, 2022

Dealership Rating
Employee Rating

YOU GUYS DO A GOOD JOB WHEN I BRING MY CAR FOR SERVICE! !!🥰 IM HAPPY More

by DEBBIE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Michael Haverl

Aug 09, 2022

Napoli Kia responded

Thank you for trusting Napoli Kia with your service needs, Debbie! It means a lot to hear that you're happy and we look forward to seeing you at your next visit!

August 07, 2022

Dealership Rating
Employee Rating

Did a lazy job on checking my car never told me I needed an oil change or barley had any oil in my car and this was supposed to be a multi purpose expectation? More

by ARTEKASANDERS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Aug 22, 2022

Napoli Kia responded

Thank you for reaching out. I'm sorry to hear you're not satisfied with the service provided by our team. Please feel free to contact me directly if you'd like to discuss the situation in greater detail. Thanks again, Ruben Burgos - Service Mgr - 203-787-5850

August 05, 2022

Dealership Rating
Employee Rating

Great service with kind professional staff and comfortable waiting area with refreshments (is a plus) More

by chinthana0807
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Haverl , Peter Lovan

Aug 05, 2022

Napoli Kia responded

Thanks for the positive review! We're honored to hear how your visit at Napoli Kia was such a positive one. We hope to see you back for all of your future auto needs!

August 05, 2022

Dealership Rating
Employee Rating

I have leased a car from here for the last maybe twelve years or so More

by ryanquilterbon
Recommend Dealer
Yes
Aug 05, 2022

Napoli Kia responded

Thank you for trusting Napoli Kia with your loyal business! We're truly grateful for all of your support over the past 12 years and look forward to your next visit!

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