Jennifer Rios
Jennifer Rios at Napoli Kia

Jennifer Rios | Page 93

Service Advisor

Napoli Kia

241 Boston Port Road
Milford, CT 06460

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4.7
1,268 Reviews
4.7

1,268 Reviews

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1268 Reviews of Jennifer Rios

August 02, 2022

Dealership Rating
Employee Rating

The are really nice people and very helpful l love buying my cars from them and very patient with people More

by Charleneatkinson28@icloud.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 03, 2022

Napoli Kia responded

Thank you for the kind comments about our Napoli Kia team! We're grateful for your support and look forward to seeing you next time!

July 29, 2022

Dealership Rating
Employee Rating

The entire place was Clean and efficient. The people were friendly. Bonus for finishing in less time than expected. More

by JSAINTLD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 01, 2022

Napoli Kia responded

It makes us so happy to hear that you had a five-star experience! Thank you for leaving us your fantastic review! - Napoli Kia

July 27, 2022

Dealership Rating
Employee Rating

The worst customer service in the history of car dealerships. I have to repetitively call because I keep getting put on hold for over 20 minutes just to ask a simple question that could possibly be More

by DAVONHNHATAVONG
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No

Other Employees Tagged: Michael Haverl

Aug 22, 2022

Napoli Kia responded

Thank you for reaching out. I'm sorry to hear that your experiences with our team have been less than satisfactory and will make sure this feedback is addressed with them appropriately. If you still require our assistance, please feel free to contact me directly. Thanks again, Salvatore Liuzzo - General Sales Manager - 203-787-5850

July 27, 2022

Dealership Rating
Employee Rating

Jen Rios took extremely well care of me and my car. She answered all my questions and made sure I was extremely comfortable with my knowledge in the car. More

by Brittkelly23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 27, 2022

Napoli Kia responded

Thanks for the five stars, Britt! We're honored to hear how Jen assisted you during your visit with us. We hope to see you back for all of your future automotive needs! -Napoli Kia

July 26, 2022

Dealership Rating
Employee Rating

Jen in service was great fixing the issues we had with my Kia Optima. Looking forward to returning in the future for service. More

by BOBKNDS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 27, 2022

Napoli Kia responded

Thank you for trusting Jen & the Napoli Kia team with your Optima! It was our privilege to serve you and we look forward to seeing you next time!

July 24, 2022

Dealership Rating
Employee Rating

Had to reschedule my appointment because it conflicted with my husbands discharge from Yale New Haven Hospital Thankfully the Service Manager was able to accomodate my request and squeeze me into the More

by janicemerenda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 26, 2022

Napoli Kia responded

Thank you for sharing your experience! We're so glad we could accommodate and look forward to your next visit with us here at Napoli Kia!

July 19, 2022

Dealership Rating
Employee Rating

My car was serviced free of charge due an extended warranty which made this particular experience a pleasant surprise. More

by cindy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Haverl

Jul 20, 2022

Napoli Kia responded

Thank you for sharing your experience, Cindy! We hope we can be of service to you again in the future! - The Napoli Kia Team

July 17, 2022

Dealership Rating
Employee Rating

15 words? That’s why I don’t fill out these stupid surveys, real stupid More

by tahaper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ashley Power, Salvatore Liuzzo

Jul 19, 2022

Napoli Kia responded

Thank you for leaving our team 4-stars! -Napoli Kia

July 15, 2022

Dealership Rating
Employee Rating

Service was great work done on time everyone was very personal and very helpful will tell everyone about there service More

by roger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Denis Fidalgo

Jul 15, 2022

Napoli Kia responded

Hi Roger, thanks for the five stars! We hope to see you back at Napoli Kia for all of your future automotive needs!

July 14, 2022

Dealership Rating
Employee Rating

IF I don't write at least 15 words, will I have to stand in the corner (facing the corner). FYI: apparently a common child's punishment decades ago. More

by JJFBPT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Haverl

Jul 14, 2022

Napoli Kia responded

Thanks for the five stars! We're honored to hear that your visit with us was such a positive one and we hope to see you back. -Napoli Kia

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