Jennifer Rios
Jennifer Rios at Napoli Kia

Jennifer Rios | Page 91

Service Advisor

Napoli Kia

241 Boston Port Road
Milford, CT 06460

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4.7
1,268 Reviews
4.7

1,268 Reviews

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1268 Reviews of Jennifer Rios

September 10, 2022

Dealership Rating
Employee Rating

Needed to get a front seat motor replaced in my Kia Cadenza..it took a couple of visits but it now works like brand new! Thank you Jen for all you did and for being so helpful More

by JABANKS49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 12, 2022

Napoli Kia responded

Thank you for trusting our team with your service! We appreciate you as a customer and look forward to passing along your feedback to Jen! -Napoli Kia

September 09, 2022

Dealership Rating
Employee Rating

Always friendly very hospitable tell you what you can do and advised you for the best options for your car. More

by Jrv8954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Haverl , Josh and Marissa and Shuttle Driver.

Sep 09, 2022

Napoli Kia responded

Thank you for trusting the Napoli Kia team with your business! We appreciate the excellent feedback and look forward to your next visit!

September 09, 2022

Dealership Rating
Employee Rating

I found Jennifer courteous, helpful and knowledgeable They kept me update on the status of my vehicle More

by jannoy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 09, 2022

Napoli Kia responded

Thanks for the five stars! We're honored to hear that Jennifer could assist you during your visit with us. We hope to see you back! -Napoli Kia

September 03, 2022

Dealership Rating
Employee Rating

Up grade and recall services were done professionally efficiently. Shuttle services provided me comfort and convenience. Good job! More

by george
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Michael Haverl

Sep 06, 2022

Napoli Kia responded

Thank you for visiting a team at Napoli Kia, George! We look forward to seeing you next time!

September 03, 2022

Dealership Rating
Employee Rating

I was pleased overall with having my vehicle fixed. Great customer service and respectful in their communication. More

by isabelle.pierre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 06, 2022

Napoli Kia responded

Thank you for sharing your comments, Isabelle! We look forward to seeing you next time at Napoli Kia!

August 27, 2022

Dealership Rating
Employee Rating

Very quick and efficient same day appointment and service. Very helpful and friendly and knowledgeable service advisor. More

by Millertodd1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Denis Fidalgo

Aug 30, 2022

Napoli Kia responded

Thanks for the five stars, Todd! We hope to see you back here at Napoli Kia for all of your future automotive needs!

August 27, 2022

Dealership Rating
Employee Rating

Friendly professional and fairly priced. The costumer lounge is very inviting and I recommend them absolutely. More

by Sam
Recommend Dealer
Yes
Aug 29, 2022

Napoli Kia responded

Hi Sam! We're glad that our customer lounge provided such great comfort to you during your visit! Thank you for taking the time to leave us your five-star review! - Napoli Kia

August 27, 2022

Dealership Rating
Employee Rating

Good timely service and a great place to look at old cars and enjoy the lobby. More

by h.armon.6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 30, 2022

Napoli Kia responded

We're so glad you enjoyed visiting our service center! Thank you for rating us five stars! - Napoli Kia

August 26, 2022

Dealership Rating
Employee Rating

They friendly and knowledgeable and came through on what they promised in a timely manner More

by nnmaain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 26, 2022

Napoli Kia responded

Thanks for the five stars. We hope to see you back here at Napoli Kia for all of your future automotive needs!

August 25, 2022

Dealership Rating
Employee Rating

Jenn in the service department is always friendly and helpful in getting my Mercedes taken care of a back on the road quickly More

by stuartwalls
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Haverl

Aug 25, 2022

Napoli Kia responded

Thanks for the five stars, Stuart! We're glad to hear that Jenn could assist you during your visit with us here at Napoli Kia. We hope to see you back for all of your future automotive needs!

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