Jennifer Rios
Jennifer Rios at Napoli Kia

Jennifer Rios

Service Advisor

Napoli Kia

241 Boston Port Road
Milford, CT 06460

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4.7
975 Reviews
4.7

975 Reviews

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975 Reviews of Jennifer Rios

July 14, 2025

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Employee Rating

Nice engagement, clear and transparent. The phone answering system is a bit frustrating though, have to redial whenever one person is unavailable. More

by EDSTEINBORN
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Recommend Dealer
Yes

Other Employees Tagged: Mike Haverl

July 12, 2025

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Very accommodating, they checked everything for me. I really like the video showing everything they checked. More

by masteremmy14
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Recommend Dealer
Yes

Other Employees Tagged: Mike Haverl

July 12, 2025

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Jennifer was attentive to our visit. She made sure that all of the TSB items were completed on my 2018 Sorento in addition to the 50K service items and oil change. More

by HVOEGELI
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Rios

July 11, 2025

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Had an issue with my car, Kia service took me in without an appointment to fix it. Although I had to wait it was worth it. Thank you Kia team!! More

by XMARX64
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Recommend Dealer
Yes

Other Employees Tagged: Mike Haverl

July 10, 2025

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Service department is always helpful and accommodating when I’ve needed work or if there was an issue More

by KATHERINEWALWORTH
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Recommend Dealer
Yes

Other Employees Tagged: Mike Haverl

July 10, 2025

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Going into Kia is always welcoming and stress free their lounge is clean and inviting and has free wifi More

by jlorosz26
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Recommend Dealer
Yes

Other Employees Tagged: Dave Dimatteo

July 10, 2025

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Helpful, fast service. They reached out to me about company recalls and set up my appointment for my earliest convenience. More

by EPagliaro
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Recommend Dealer
Yes

July 09, 2025

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Service department was efficient as usual! Communication was exceptional & work was completed in a timely manner! More

by stephen.brine
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Recommend Dealer
Yes

Other Employees Tagged: Mike Haverl

July 07, 2025

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Employee Rating

Service was fast and easy and a video of the activities were sent later on very impressive . More

by Greg
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Recommend Dealer
Yes

Other Employees Tagged: Mike Haverl

July 06, 2025

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Fast friendly quick service, definitely recommend,. fixed problems an address any concers ... no complaints here More

by Ms.Scott
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Recommend Dealer
Yes
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