Jennifer Rios
Jennifer Rios at Napoli Kia

Jennifer Rios | Page 97

Service Advisor

Napoli Kia

241 Boston Port Road
Milford, CT 06460

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4.7
1,268 Reviews
4.7

1,268 Reviews

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1268 Reviews of Jennifer Rios

May 13, 2022

Dealership Rating
Employee Rating

Friendly service, very well-organized and efficient team. However, your 15 word minimum is very obnoxious. More

by REMCOM
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
May 16, 2022

Napoli Kia responded

Thank you for taking the time to leave us a review! The 15-word minimum is a DelerRater requirement and not our own. Take care and we hope to see you next time here at Napoli Kia!

May 11, 2022

Dealership Rating
Employee Rating

Best dealership that I’ve dealt with, from sales to service and parts. Outstanding can’t say enough good about Napoli Kia. More

by Chrisell
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ashley Power, Michael Haverl , Alex Iribarren, Ira Osu

May 11, 2022

Napoli Kia responded

Thank you for sharing your review, Chrisell! We're so happy that our team earned your 5-stars at Napoli Kia!

May 10, 2022

Dealership Rating
Employee Rating

As always very efficient and friendly. Excellent service, I have been to Napoli on several occasions, and they are far superior to the dealership that I purchased my Kia from. More

by JANET_KAPITAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 11, 2022

Napoli Kia responded

Thank you for your loyal business, Janet! It's always a pleasure having you visit us here at Napoli Kia and we look forward to seeing you next time!

May 08, 2022

Dealership Rating
Employee Rating

Great service on my Toyota Prius. Excellent communication, estimate, as well as finishing my car on time. Friendly, feels like family whenever I take my car there! I discovered Napoli More

by DAVESEND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Haverl , David Dimatteo

May 10, 2022

Napoli Kia responded

Hi Dave, thank you for sharing your experience working with our team at Napoli Kia! We hope to see you next time!

May 07, 2022

Dealership Rating
Employee Rating

Napoli kia is the best dealership in the region. Consistent and clear communication with great work always helps. More

by pastor3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 10, 2022

Napoli Kia responded

Wow, thank you so much for the kind review! We appreciate your confidence in the Napoli Kia team and look forward to your next visit!

May 04, 2022

Dealership Rating
Employee Rating

Call has been leaking oil on the exhaust since I bought it & dealer won't fix unless I pay for it. It's a safety issue & now I can't drive the car because I'm worried it will catch fire. More

by modernscalecoo
Customer Service
Friendliness
Price
Recommend Dealer
No
May 10, 2022

Napoli Kia responded

We're sorry to hear about this situation and understand your frustration. Please reach out when you have a chance to discuss this in more detail. Thank you, Salvatore Liuzzo - General Sales Manager - 203-787-5850

May 10, 2022

modernscalecoo responded

HELLO I TRIED TO REACH OUT TO SALVATORE LIUZZO @ 203 787 5850 BUT THAT # IS OUT OF SERVICE? MY # 203 996 2112

May 04, 2022

Dealership Rating
Employee Rating

It was the worst experience every was a hassle to try an get my car fixed the towing company they have sucks an customer service was horrible More

by joseburgos297
Customer Service
Friendliness
Recommend Dealer
No

Other Employees Tagged: Michael Haverl

May 10, 2022

Napoli Kia responded

Hi Jose, thank you for taking the time to share this feedback. We're sorry we couldn't provide you with a better experience and wish for the opportunity to discuss this with you further. Please contact me at your earliest convenience. Thanks, Ruben Burgos - Service Mgr - 203-787-5850

April 29, 2022

Dealership Rating
Employee Rating

Excellent service! Greetings from technician n work is done on time. Place is real clean More

by ANA.CONCEPCION2000
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Denis Fidalgo

May 02, 2022

Napoli Kia responded

We're glad you had a great service experience at Napoli Kia! Thank you for coming to see us, Ana!

April 29, 2022

Dealership Rating
Employee Rating

Your dealership is terrible your customers service is Horrible The staff after the salesman never listened to Anyone you just want to sell cars and get rid of the customer afterwards You all are very un More

by Kp
Customer Service
Friendliness
Recommend Dealer
No
May 02, 2022

Napoli Kia responded

We value your feedback and regret that you did not enjoy your experience here this time. We would like the opportunity to help resolve your concerns and improve your opinion of us. Please reach out when you have the chance to discuss this in more detail. Thank you, Ruben Burgos - Service Mgr - 203-787-5850

April 29, 2022

Dealership Rating
Employee Rating

I like bringing my car to this service dealership. I am confident that they will do an excellent job servicing my car. More

by amjusino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Haverl

May 02, 2022

Napoli Kia responded

Thank you for the continued support! We're so happy you feel confident coming to the Napoli Kia team for maintenance! Thank you for being a customer!

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