Jennifer Smith | Page 2

I got a new car less than 2 days after my car broke down Great start and awesome ending. I went through a lot this week. My car broke down and I didn’t know where to begin. These guys took care of me. Gratef Great start and awesome ending. I went through a lot this week. My car broke down and I didn’t know where to begin. These guys took care of me. Grateful More

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Another win win at Ourisman! We've had over 25 years of purchasing from Ourisman Honda, Laurel, and three of our vehicles have come from them. Meeting and working with Mr Mfon wa We've had over 25 years of purchasing from Ourisman Honda, Laurel, and three of our vehicles have come from them. Meeting and working with Mr Mfon was an extremely pleasant and fun experience. Cordial, courteous, patient and knowledgeable, he was so helpful in narrowing down my wide range of nonfocus and choice of vehicle easily and quickly and with humor. He made the ordeal of buying a car stress free and fun. I would personally recommend anyone interested in a Honda vehicle seek out Mr Mfon at Ourisman Honda for a professional no-hassle buying experience. Management is fortunate in having someone of his caliber on their sales staff. More

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Great people and a great deal Mr. Moon was very helpful and did not pressure us. He was thorough and honest. Jennifer in financing made that part of car buying you dread the most i Mr. Moon was very helpful and did not pressure us. He was thorough and honest. Jennifer in financing made that part of car buying you dread the most into a pleasant chat with the business conducted almost painlessly and very clearly. I have no idea about the rest of the personnel but I can tell you: go to Ourisman in Laurel and ask for Mr Emfon and Jennifer. We were also pleased to notice there are car saleswomen. Good job, Ourisman Laurel More

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Courteous and Knowledgeable Blair and Isaac were amazing to work with. They were courteous, knowledgeable and responsive. This made choosing and acquiring the right vehicle for Blair and Isaac were amazing to work with. They were courteous, knowledgeable and responsive. This made choosing and acquiring the right vehicle for our needs simple. More

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Absolutely Amazing Everyone I encountered throughout the process of purchasing my newest Honda vehicle, was an absolute pleasure to work with. There were no sleazy vibes Everyone I encountered throughout the process of purchasing my newest Honda vehicle, was an absolute pleasure to work with. There were no sleazy vibes or long drawn out sales tactics, just upfront honesty and integrity. A happy customer is the direct result of a delightful experience. Thanks Ourisman Honda of Laurel for selecting individuals with great character, like Brandon, Ryan, Elliott and Jennifer, to be the face of your establishment. These four alone could be the crux of continued patronization. A. Sacchino More

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How every dealership should be When my college car’s lease was up (2015 Mazda3) in February and I turned in my keys, I began looking for a new car to suit my needs. I visited th When my college car’s lease was up (2015 Mazda3) in February and I turned in my keys, I began looking for a new car to suit my needs. I visited this dealership three times over the course of three months to scope out and test drive different CR-V Trims. Ramon was patient in helping explain the different available options and working with me on getting a fair purchase price. Anthony also helped on one of my visits, getting me a fair quote and all of the information I needed in less than 20 minutes! In between visits I had bounced the quote between several different dealerships both by email and in person. The other dealerships rarely budged and all ultimately said “we can’t beat that price, are you sure that Ourisman will honor that when it comes time to buy?” Guess what, they did honor the price and were the most professional and timely through the whole process. When it came time to actually buy, Ramon sat down and patiently walked through all of the forms with me, answering all of my questions. After we were done with the preliminary forms, Jennifer took me to the finance office. Normally the finance office is where I raise my defenses and prepare for an onslaught of lackluster tack-on products. I was pleasantly surprised by Jennifer’s straightforward explanation of the packages and acceptance of my declining many of the products. She wasn’t pushy at all and was a joy to work with. Overall, Ourisman Honda is Laurel was excellent to work with. Their staff is professional and courteous and they get down to a realistic, fair purchase price in a reasonably short time. If you’re planning on buying Honda, I’d recommend giving Ramon a call for excellent customer service. More

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Ramon Hart Mr. Hart was very professional & knowledgable. He listened to what I was asking for and answered all of my questions. He was helpful without being pus Mr. Hart was very professional & knowledgable. He listened to what I was asking for and answered all of my questions. He was helpful without being pushy. This was a first time lease experience for me & Ramon was very helpful. More

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Buying Excellent experience and great service! Ask for Mfon when you go in and make sure to ask for Jennifer when you get to the finance stage! Excellent experience and great service! Ask for Mfon when you go in and make sure to ask for Jennifer when you get to the finance stage! More

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Great service! Great service, no pressure sale, good price. Very enjoyable experience. Highly recommend this dealership! Very helpful and knowledgeable staff, pleasa Great service, no pressure sale, good price. Very enjoyable experience. Highly recommend this dealership! Very helpful and knowledgeable staff, pleasant experience all around. Love new Honda More

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great buying experience I was dreading buying a new car, and had looked at several local Honda dealers. My salesman, Brandon Hickson-Hamilton, was great. There were no game I was dreading buying a new car, and had looked at several local Honda dealers. My salesman, Brandon Hickson-Hamilton, was great. There were no games with pricing (as I had experienced elsewhere), and he definitely went above and beyond to make sure that I was happy with the car and had all of my questions answered. I would absolutely recommend him to anyone wanting to buy a car. Jennifer Smith in finance was amazing as well! Everyone at the dealership was very friendly and helpful. They made the process of buying a car fun. More

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