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Jennifer Westerlund
Jennifer Westerlund at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Jennifer Westerlund

Collision Estimator

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

2111 US-287
Decatur, TX 76234

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4.8
36 Reviews
4.8

36 Reviews

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36 Reviews of Jennifer Westerlund

May 31, 2025

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Employee Rating

We live in Wise County, Texas. James Wood earned our business when we moved here in 2007. We have purchased multiple vehicles from this dealership. The Sales and Service departm More

by robcox15
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Starla Johnson, Mark Sanders, Sam Lara, Matt Smith , Thomas Lynch

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Jun 01, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much! I'm happy to hear you've been a loyal customer since 2007 and that our Sales and Service departments have consistently met your expectations. Your trust and support for James Wood Chevrolet Buick GMC Decatur mean a lot to us. We look forward to serving you again in the future and appreciate your high recommendation. Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

May 30, 2025

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Jennifer did an outstanding job managing and coordinating the repair. Made me feel comfortable that they could handle the extensive repair. They completed the repair on time. More

by TCROSSNO
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Yes
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May 30, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that you had such a positive experience with the repair process at James Wood Chevrolet Buick GMC Decatur. Our team takes pride in providing excellent service and completing repairs on time, and it’s great to know that Jennifer made you feel comfortable throughout. We appreciate your feedback and look forward to serving you again in the future! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

April 29, 2025

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Excellent service and very responsive to all my inquiries! Thank you for all your help in repairing the vehicle! More

by ridgeviewranch1
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Recommend Dealer
Yes
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Apr 29, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the great review! We’re glad we could help with your vehicle repair and answer all your questions. We appreciate your trust at James Wood Chevrolet Buick GMC Decatur and look forward to working with you again! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

April 23, 2025

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Andrew was very pleasant, helpful and straight forward. Would be happy to do business with him again. More

by dolphjohnson
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Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Shawn Hooe, Krystal Gipson, Andrew Belden

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Apr 24, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you, Dolph, for your wonderful review! We're thrilled to hear that you found Andrew pleasant and helpful at James Wood Chevrolet Buick GMC Decatur. We look forward to serving you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 19, 2025

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Great fast service. Got a rental car right away and Jennifer kept me up to date on status along the way!! Drove 190 miles to get me vehicle repaired by the James Wood B More

by Gran0227
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Sanders , Krista Granger

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Apr 20, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We truly appreciate you choosing James Wood Chevrolet Buick GMC Decatur and making that drive to have your vehicle repaired. It's great to hear that Jennifer provided you with timely updates and that you received fast service. We hope to see you again soon for any future needs! Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

April 08, 2025

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Repair Service staff were always polite and professional. Answered all my questions and made the claim process easy! Thank you!! More

by swearhome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Lara

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Apr 09, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! We're thrilled to hear that our Repair Service staff at James Wood Chevrolet Buick GMC Decatur provided you with polite and professional service. It's great to know we could assist you with your questions and make the claim process easy. We appreciate your feedback and look forward to seeing you again! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

April 03, 2025

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Jennifer did a great job. Got me a quote quick. In and out in 15 minutes More

by TCROSSNO
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Workmanship
Service Time
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Recommend Dealer
Yes
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Apr 03, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you! We're thrilled to hear that you had a great experience and that our team at James Wood Chevrolet Buick GMC Decatur was able to assist you quickly. We appreciate your feedback and look forward to seeing you again! Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

April 01, 2025

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We only shop James Wood. Their sales, service and collision center teams in Denton & Decatur are the best. Five vehicles purchased. Looking forward to number six. More

by mmccoy276
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Karen Pattison, Zach Rhine, Nick Huff, Paul Johnson, Shawn Hooe, Bryan Stanley, Krystal Gipson, Matt Smith, Dason Howard

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Apr 02, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your kind words! We're thrilled to hear that you've had a great experience with our sales, service, and collision center teams at James Wood Chevrolet Buick GMC Decatur. We truly appreciate your loyalty and look forward to assisting you with your sixth vehicle purchase! Don't hesitate to reach out to us when you're ready. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

March 12, 2025

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Great service, great experience buying a new truck, definitely buy our next vehicle from James Wood . More

by LEE48
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zach Rhine, Starla Johnson, Bryan Stanley, Mark Sanders

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Mar 14, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful feedback! I am thrilled to hear that you had a great experience buying your new truck at James Wood Chevrolet Buick GMC Decatur. I look forward to assisting you with your next vehicle purchase in the future! Safe travels and enjoy your new ride! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

February 15, 2025

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Employee Rating

Jennifer had everything set up and ready to go for our vehicle repair. Once the work was completed, the service department completed an oil change and our vehicle was ready. I Highly recommend James Wood More

by RICHIER2002
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Recommend Dealer
Yes
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Feb 18, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you, Jennifer! We truly appreciate your kind words and recommendation for James Wood Chevrolet Buick GMC Decatur. I'm glad to hear that our service department was able to assist you effectively with your vehicle repair and oil change. We look forward to serving you again in the future! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

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