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Jennifer Westerlund
Jennifer Westerlund at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Jennifer Westerlund

Collision Estimator

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

2111 US-287
Decatur, TX 76234

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4.8
46 Reviews
4.8

46 Reviews

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46 Reviews of Jennifer Westerlund

October 24, 2025

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Employee Rating

I have been purchasing/leasing vehicles from James Wood Motors/James Autopark, including service and body shop since 1990 (37 years), I will keep doing business with them. More

by JRBASTIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carey Williams, Tyler Mayfield, Shawn Hooe, Bryan Stanley, Mark Sanders, Sam Lara, Dason Howard

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Oct 25, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your continued loyalty and support over the years! I truly appreciate your trust in James Wood Chevrolet Buick GMC Decatur for all your vehicle needs, from purchasing to service. We're looking forward to serving you for many more years to come! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

October 17, 2025

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Jennifer was extremely professional, kind and proficient. She kept me apprised of the job and when I could expect to get my vehicle back. A job well done! More

by tim.heidtman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 17, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful feedback, Tim! We're thrilled to hear about your positive experience with Jennifer at James Wood Chevrolet Buick GMC Decatur. It's great to know that her professionalism and communication made a difference during your vehicle service. We appreciate your kind words and look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

October 15, 2025

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Employee Rating

Jeremy at haunted across from Chevy in decater always try to fix your vehicle no matter what The owner Raymond Woods is just awesome thank you guys More

by steven1966.sr
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 15, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your positive feedback, Steven! I truly appreciate your kind words about our team at James Wood Chevrolet Buick GMC Decatur. We're glad to hear that Jeremy and Raymond provided you with excellent service. We look forward to assisting you again in the future! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

October 04, 2025

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The folks here have taken care of me for 40 years my wife and I have bought several new and used vehicles over that time. As a matter of fact, both of our grandsons have bought pickups within the last year f More

by RDHITT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carey Williams, Nick Huff, Shawn Hooe, Bryan Stanley, Sam Lara

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Oct 04, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I truly appreciate your loyalty over the past 40 years and am thrilled to hear that you and your family have had such positive experiences at James Wood Chevrolet Buick GMC Decatur. It's fantastic to know that our Service Department has consistently met your expectations. We look forward to serving you and your family for many more years to come! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

September 08, 2025

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Employee Rating

Polite, excellent updates, showed customer care, met all expectations, represented Jane’s Wood Dealership by taking ownership for customers More

by jdrich83
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Jeff Morris, Mark Sanders, Sam Lara , Madesta (excellent employee)

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Sep 08, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your review! It's great to hear you had a positive experience at James Wood Chevrolet Buick GMC Decatur. Our team takes great pride in providing excellent service and showing genuine care for our customers. We look forward to welcoming you back next time. Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

September 04, 2025

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Employee Rating

I have had body work done in the past and was pleased then I was pleased one again with speed and quality of work More

by jimjdtaylorfamily
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 04, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review, Jim! I am glad to know that you were pleased with the speed and quality of the body work at James Wood Chevrolet Buick GMC Decatur. We appreciate your loyalty and look forward to assisting you again soon. Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

August 21, 2025

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Employee Rating

No in-house communication at the service desk between the employees. When they let you know the vehicle is ready, we drove there. We waited over an hour waiting for the car to arrive so we could go home. More

by PRECIOUSMOWMENTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Aug 22, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your feedback. I understand that your experience at James Wood Chevrolet Buick GMC Decatur regarding the service desk communication and the wait time for your vehicle was not up to your expectations. I appreciate your input, as it helps us improve our processes. Please feel free to reach out to me directly if you wish to discuss your experience further. We look forward to serving you better in the future. Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

August 13, 2025

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Employee Rating

Simple and easy all repairs were done in a timely fashion and perfectly. I’m hoping I don’t need the services again but if I do this is where I will be going. More

by bsavell36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 13, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your feedback! It's great to hear that your repairs were done in a timely and perfect manner at James Wood Chevrolet Buick GMC Decatur. We appreciate your trust in us and look forward to assisting you whenever the need arises. Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

July 16, 2025

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Employee Rating

Dealership was very helpful in completing the sale and working with us to get the best deal for all parties concerned. More

by JOHNTARPLEY
Recommend Dealer
Yes

Other Employees Tagged: Clay Estes, Sam Lara

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Jul 17, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind review! I am thrilled to hear that our team at James Wood Chevrolet Buick GMC Decatur was able to assist you with your sale and secure the best deal for everyone involved. Your satisfaction is our priority, and we appreciate you choosing us. We look forward to serving you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

July 14, 2025

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Employee Rating

The service is always spectacular from sales, to service to the collision center.Bob Miller always takes such great care of us! More

by becky40
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bob Miller, Shawn Hooe

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Jul 14, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you, Becky! I appreciate your feedback about the great service you receive at James Wood Chevrolet Buick GMC Decatur. It’s great to hear that Bob has consistently taken such good care of you. We’re grateful for your support and look forward to assisting you again. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

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