Jerad Brockel | Page 16

My experience with Russ Darrow Nissan was incredible. As a first time car buyer, I was not sure what to expect, but they exceeded any and all expectations I had when I walked through the front door. Everyon a first time car buyer, I was not sure what to expect, but they exceeded any and all expectations I had when I walked through the front door. Everyone I worked with was extremely patient, listened to what I wanted in my new car, and helped me find the perfect match to drive off in. More

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Mike was awesome. He helped me a lot and he was so much fun to work with and Mark was awesome as well for finance. fun to work with and Mark was awesome as well for finance. More

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Buying experience was very good. People were very helpful and knowledgeable. The price was very fair and the terms and conditions of the lease was explained in detail helpful and knowledgeable. The price was very fair and the terms and conditions of the lease was explained in detail More

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This dealership is the best around, my personal salesman is mike, hes great!!!!very kind and courtious and very smart he's the best around..😃 is mike, hes great!!!!very kind and courtious and very smart he's the best around..😃 More

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Mike was a truly wonderful salesman! He showed understanding, compassion, and is very down to earth and knows what customer service is all about! He has a great sense of humor as well! Thank you R understanding, compassion, and is very down to earth and knows what customer service is all about! He has a great sense of humor as well! Thank you Russ Darrow and the whole team for everything! More

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Mike made shopping for a new car an enjoyable experience! At times when I would get stressed out, he knew exactly what to say & do to make the experience a little easier. He was very professional & friendly. At times when I would get stressed out, he knew exactly what to say & do to make the experience a little easier. He was very professional & friendly. I am happy to be apart of the Russ Darrow family & definitely look forward to shopping with them again! More

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Purchase of a New Pathfinder We purchased are Pathfinder on 3/28/2020 amidst the Coronavirus social disitaning restrictions. We were not sure how the sales process would be conduc We purchased are Pathfinder on 3/28/2020 amidst the Coronavirus social disitaning restrictions. We were not sure how the sales process would be conducted with regards to our concerns over to Coronavirus. We knew which vehicle we wanted to purchase from online research. Our Salaesale Person Troy Doering moved the Pathfinder into a service area; he along with (2) members of the service department completely wiped down the entire interior of the vehicle and allowed to test drive by ourselves without any interference or compromising social distating. Throughout the negotiations Sales Manager John Domask did an outstanding job of completing the sale quickly and very professionally while maintaining social distancing. When we went into the finance office Manager Jerad Brockel completely wiped down chairs, his desktop and presented new pens for signing the document. (we had brought are own pens for writing). The entire process took less than 4 hours which included the (1) hour we were on the test drive; mostly to explore the interior features of the vehicle. Great buying experience. More

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Mike and Gerad were really professional and informative. They accommodated all my needs and answered all my questions. Great customer service! I felt very taken care of. They accommodated all my needs and answered all my questions. Great customer service! I felt very taken care of. More

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Great experience. Great salesman & finance manager. They worked with me to get what I was comfortable with. They both stayed after hours to explain everything to me! worked with me to get what I was comfortable with. They both stayed after hours to explain everything to me! More

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It’s just great people and great service. really Like the sales manager’s. Never had a problem. The fiancé guy jerad is the best.I always feel at home. sales manager’s. Never had a problem. The fiancé guy jerad is the best.I always feel at home. More

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