Jeremiah Johnson | Page 20

Luther Hudson Chevrolet GMC responded

Hello, we're happy to hear you had such a positive experience with our team! Thank you so much for your feedback! We hope you have a great day! Regards, Tim Jubie General Manager

Luther Hudson Chevrolet GMC responded

Hello, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day. Regards, Tim Jubie General Manager

Luther Hudson Chevrolet GMC responded

Hi. Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope you have a great day! Regards, Tim Jubie General Manager

Luther Hudson Chevrolet GMC responded

Theresa, We're glad to hear you had a wonderful experience with our staff finding them professional and listened to your needs!! Kind regards, Tim Jubie General Manager

andiliberto responded

I waited almost 2 hrs to have 1 tire replaced.Then I found out my truck was already done and I think the guy who wrote up my order went home. Very upsetting.

Luther Hudson Chevrolet GMC responded

berglucs, Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (715) 377-4922 to discuss your concerns, as your satisfaction is of utmost importance to us. Regards, Tim Jubie General Manager

Luther Hudson Chevrolet GMC responded

Hi there, thank you so much for your positive comments about Luther Hudson Chevrolet GMC! If you have any further questions, please give us a call. We're always happy to help! Regards, Tim Jubie General Manager

Luther Hudson Chevrolet GMC responded

elvis54016, I apologize you are unhappy!! I spoke with sales, service and my cashiers none of whom were aware of this issue. Our technicians don't get paid to clean out cars and we certainly will not remove anything from a vehicle because we will get accused of theft. I regularly check out my new car dealer competition and out of 7 dealers no one offers free rental or loaner car because of the cost or liability of having a vehicle on the road. Our policy at Hudson Chevrolet GMC is as follows: New car purchase sales pays, New car Warranty GM pays $46.00 a day, Used car warranty claim Luther Advantage pays, Used car extended warranty the contract provider pays, no warranty the customer pays and it is only free for special circumstances otherwise there is always a charge. All of the new car dealers I called today have the same policy so I don't know who all these other dealers are giving out free cars? I would be happy to replace the CD if one of my people cracked or damaged it but I need to have a conversation with you and see the damaged CD. If you want to discuss further please give me a call at 715-377-4922 . Regards, Tim Jubie General Manager

Luther Hudson Chevrolet GMC responded

Hi, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit! Regards, Tim Jubie General Manager

Luther Hudson Chevrolet GMC responded

Scott, Thank you for reaching out to us. We regret to hear about the situation you have described and if you wish to discuss further please give me a call at 715-377-4922. We apologize and thank you for the business. Kind regards, Tim Jubie General Manager