Jeremy Agee | Page 43

Carolyn Davis and Jeremy provided excellent service, honesty, and an unparalleled experience. Jenkins Hyundai of Ocala is the Ritz Carlton of dealerships. Some amazing folks! honesty, and an unparalleled experience. Jenkins Hyundai of Ocala is the Ritz Carlton of dealerships. Some amazing folks! More

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Did not honor True Car pricing, and did not provide my Carfa report despite two requests Carfa report despite two requests More

by TheWest Verified Customer Verified Customer

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Very easy process, everyone was very nice and professional. Made the buying experience easy. professional. Made the buying experience easy. More

by ANDREWLARGENT Verified Customer Verified Customer

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Salesman was great. After that nobody could answer my questions when I called. Still waiting for paperwork, payment date, where to send the payment, Blue Link and connection problems. questions when I called. Still waiting for paperwork, payment date, where to send the payment, Blue Link and connection problems. More

by JDRUDD61 Verified Customer Verified Customer

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Great experience! They got me in the car I wanted. They have a great APR and awesome warranties. The price was decent, but the warranties are worth the prices. have a great APR and awesome warranties. The price was decent, but the warranties are worth the prices. More

by RICHARD.S.GRAF Verified Customer Verified Customer

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We were met by Ian and I was happy because he sold my daughter her car. Very very nice and good sales person for so young a person. daughter her car. Very very nice and good sales person for so young a person. More

by CAT1230 Verified Customer Verified Customer

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Lease was not explained in any detail whatsoever, as a matter of fact, I had to search online to find who my lease payment is made to. I was also never advised as to what the trade in on my car was at the matter of fact, I had to search online to find who my lease payment is made to. I was also never advised as to what the trade in on my car was at the time of the lease signing. I subsequently ascertained that the trade was $500, In checking I also ascertained that the metal value alone was worth more than that. I do not believe that I was treated well, especially after I agreed to lease the Venue. I am still reading page after page of the owner's manual since nothing about the car was ever explained. The Salesperson I dealt wit was very good at his job, and i was comfortable dealing with, but once it left his hands, the detail to service was lost entirely. So now I remain in the dark about many items and have very little recourse, I doubt this is what you might consider good customer service. When it came to Financing, It was rushed and all I could do was sign and itial everything, at no time was I advised who the Financing was being done through. I was told that Hyundai would be in touch by email, and that never happened until I took the initiative to go to their website and search for answers. Lastly, I would add that a day after the lease signing, Jason called to ask how I liked the car, I told him I was happy with it, but also asked if I put down another $8000 would I be able to just finance it without a lease. Jason said he would contact his Manager and get back to me, needless to say he never did. I also initialed a document guaranteeing the value of the Venue after the lease expires if I choose to purchase it outright, I never received a copy of that document, which I would like for my records. Al Russo Al Russo More

by ALRU2014 Verified Customer Verified Customer

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Best in Ocala. All departments have excellent customer service. All of them go out of their way to please you. They are very helpful in finding what you really need and not what they want to sell. service. All of them go out of their way to please you. They are very helpful in finding what you really need and not what they want to sell. More

by LAVINIADAVILA Verified Customer Verified Customer

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Everyone was amazing! Only thing, I was promised a shirt and hat, but couldn’t get it. Maybe they can mail it to me? Nico as amazing! and hat, but couldn’t get it. Maybe they can mail it to me? Nico as amazing! More

by BARBIEDENNY01 Verified Customer Verified Customer

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Jenkins Hyundai is the best dealership to purchase your car and to have it serviced! I can’t recommend sales person Carolyn Davis enough she’s the best!! car and to have it serviced! I can’t recommend sales person Carolyn Davis enough she’s the best!! More

by FLCRACKER36 Verified Customer Verified Customer

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