Jeremy Bongle | Page 12

VERY PLEASE WITH THE SERVICE FROM JEREMY BONGLE, HE WAS VERY PROFESSIONAL AND HANDLE THE REQUEST QUICKLY THE DEALER IS ALWAYS VERY CLEAN AND THE STAFF IS VERY FRIENDLY. VERY PROFESSIONAL AND HANDLE THE REQUEST QUICKLY THE DEALER IS ALWAYS VERY CLEAN AND THE STAFF IS VERY FRIENDLY. More

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I received very prompt service at Germain BMW. They let me drop my car off earlier than it’s scheduled service date while I was out of town and performed the service early! They let me drop my car off earlier than it’s scheduled service date while I was out of town and performed the service early! More

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Jeremy Bongle greeted me with a smile, asked the right questions and got the service started. I was kept informed during the service and when my car was ready Jeremy carefully explained what was done and questions and got the service started. I was kept informed during the service and when my car was ready Jeremy carefully explained what was done and pointed out iteothe needed or would need attention. Thorough, friendly, professional and a pleasure to work with. More

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I had a problem that required immediate attention and handled it promptly and correctly. Nothing was too big of an ask and they made me feel valued throughout the entire process handled it promptly and correctly. Nothing was too big of an ask and they made me feel valued throughout the entire process More

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Jeremy Bongle is the best I have ever seen and makes my wife and I feel like family! Thanks Jeremy!! wife and I feel like family! Thanks Jeremy!! More

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My BMW suddenly would not start anymore. .. I called Jeremy Bongle at the service department and he promptly sent someone to give me a boost. The engine came back to life and Jeremy Bongle q .. I called Jeremy Bongle at the service department and he promptly sent someone to give me a boost. The engine came back to life and Jeremy Bongle quizzed me in the dealer busy schedule for a diagnostic. Turns out that me battery needed to be replaced. Presto they did that and in 30 minutes I was back on the road. Jeremy Bongle professionalism and customer service skills are always drawing me back to Germain BMW of Naples Service Department. More

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Jeremy Bongle was very helpful by keeping me informed on a warranty claim and making sure that the repairs were done right even when it took an extra day. He was informative, helpful and pleasant to work w a warranty claim and making sure that the repairs were done right even when it took an extra day. He was informative, helpful and pleasant to work with. More

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Jeremey Bongle was my service advisor and his dedication and caring was outstanding. I had total confidence in him. and caring was outstanding. I had total confidence in him. More

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Jeremy Bongel and Colton stand out as outstanding, service oriented examples on how to treat customers. I have owned BMWs for over thirty years and Germaine stands tall. I'll keep my business here service oriented examples on how to treat customers. I have owned BMWs for over thirty years and Germaine stands tall. I'll keep my business here ! More

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I was having an oil change and a windshield replacement. As I entered the service department expecting to have a 2-3 hour wait for the work to be done, my service advisor, Jeremy Bongle met me and handed me As I entered the service department expecting to have a 2-3 hour wait for the work to be done, my service advisor, Jeremy Bongle met me and handed me the keys to a loaner vehicle. This is typical of the excellent customer service my wife and I have received from Jeremy and the others at Germain BMW over the past 6 or so years. More

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