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Jeremy Bongle
Jeremy Bongle | Page 12
Service Advisor
Germain BMW of Naples
11286 Tamiami Trail N
Naples, FL 34110
170 Reviews
Hi! My name is Jeremy Bongle, Service Advisor here at Germain BMW of Naples. In the fall of 1999, I decided to leave the cold Wisconsin winters behind and moved to sunny Naples. I've been in the automotive service industry since 2009, and with the Germain family since 2014. I really enjoy helping people and take pride in treating customers as though they were a family member or friend. My free time is spent with my beautiful wife, our two amazing teenage daughters, and my crazy three-year-old son. Football season is my favorite time of the year, where I loudly cheer for my Green Bay Packers. I look forward to meeting you!
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170 Reviews of Jeremy Bongle
February 14, 2023
Jeremy Bongle greeted me with a smile, asked the right questions and got the service started. I was kept informed during the service and when my car was ready Jeremy carefully explained what was done and questions and got the service started. I was kept informed during the service and when my car was ready Jeremy carefully explained what was done and pointed out iteothe needed or would need attention. Thorough, friendly, professional and a pleasure to work with. More
by Artmd11
February 10, 2023
I had a problem that required immediate attention and handled it promptly and correctly. Nothing was too big of an ask and they made me feel valued throughout the entire process handled it promptly and correctly. Nothing was too big of an ask and they made me feel valued throughout the entire process More
by mjdesantis05
Other Employees Tagged: Corey - Service Advisor
January 03, 2023
My BMW suddenly would not start anymore. .. I called Jeremy Bongle at the service department and he promptly sent someone to give me a boost. The engine came back to life and Jeremy Bongle q .. I called Jeremy Bongle at the service department and he promptly sent someone to give me a boost. The engine came back to life and Jeremy Bongle quizzed me in the dealer busy schedule for a diagnostic. Turns out that me battery needed to be replaced. Presto they did that and in 30 minutes I was back on the road. Jeremy Bongle professionalism and customer service skills are always drawing me back to Germain BMW of Naples Service Department. More
by caldamian
December 14, 2022
Jeremy Bongle was very helpful by keeping me informed on a warranty claim and making sure that the repairs were done right even when it took an extra day. He was informative, helpful and pleasant to work w a warranty claim and making sure that the repairs were done right even when it took an extra day. He was informative, helpful and pleasant to work with. More
by John
September 27, 2022
Jeremy Bongel and Colton stand out as outstanding, service oriented examples on how to treat customers. I have owned BMWs for over thirty years and Germaine stands tall. I'll keep my business here service oriented examples on how to treat customers. I have owned BMWs for over thirty years and Germaine stands tall. I'll keep my business here ! More
by revatrav
Other Employees Tagged: Colton
August 18, 2022
I was having an oil change and a windshield replacement. As I entered the service department expecting to have a 2-3 hour wait for the work to be done, my service advisor, Jeremy Bongle met me and handed me As I entered the service department expecting to have a 2-3 hour wait for the work to be done, my service advisor, Jeremy Bongle met me and handed me the keys to a loaner vehicle. This is typical of the excellent customer service my wife and I have received from Jeremy and the others at Germain BMW over the past 6 or so years. More
by danlenzo
May 31, 2022
We recently returned to BMW and could not be happier. Jeremy Bongle provided awesome service. Prompt, courteous, polite. He even fixed a loose panel for us while he was assessing our vehicle. I would Jeremy Bongle provided awesome service. Prompt, courteous, polite. He even fixed a loose panel for us while he was assessing our vehicle. I would give more then 5 stars if I could. Thank you Jeremy and Germain. More
by Donna Jeanne
April 11, 2022
I was in Naples last month, 1,500 miles from my Massachusetts BMW dealer when my serpentine belt snapped, leaving me with a rapidly discharging battery and no a/c. I managed to limp into Germain B Massachusetts BMW dealer when my serpentine belt snapped, leaving me with a rapidly discharging battery and no a/c. I managed to limp into Germain BMW. I waited with some trepidation while the outside service attendant went inside to see if they would be able to look at my car that day. A few minutes later, service advisor Jeremy Bongle came out to tell me that he would squeeze me in. He kept me in the loop while they diagnosed the problem and had me out of there with a new serpentine belt and battery within 1 1/2 hours. I very much appreciate the prompt and courteous treatment I received, and would enthusiastically recommend Germain BMW and Jeremy in particular to anyone looking for service in the Naples area. More
by Jdwhit
