Jeremy Bongle
Jeremy Bongle at Germain BMW of Naples

Jeremy Bongle | Page 13

Service Advisor

Germain BMW of Naples

11286 Tamiami Trail N
Naples, FL 34110

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5.0
172 Reviews

Hi! My name is Jeremy Bongle, Service Advisor here at Germain BMW of Naples. In the fall of 1999, I decided to leave the cold Wisconsin winters behind and moved to sunny Naples. I've been in the automotive service industry since 2009, and with the Germain family since 2014. I really enjoy helping people and take pride in treating customers as though they were a family member or friend. My free time is spent with my beautiful wife, our two amazing teenage daughters, and my crazy three-year-old son. Football season is my favorite time of the year, where I loudly cheer for my Green Bay Packers. I look forward to meeting you!

5.0

172 Reviews

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172 Reviews of Jeremy Bongle

May 31, 2022

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Employee Rating

We recently returned to BMW and could not be happier. Jeremy Bongle provided awesome service. Prompt, courteous, polite. He even fixed a loose panel for us while he was assessing our vehicle. I would More

by Donna Jeanne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 02, 2022

Germain BMW of Naples responded

Thank you for taking the time to share your experience! We're happy to hear that Jeremy was so helpful and attentive, and made sure your vehicle was well taken care of. We appreciate your business and hope to work with you again in the future. Best Regards, Flavio Galasso General Manager

April 11, 2022

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I was in Naples last month, 1,500 miles from my Massachusetts BMW dealer when my serpentine belt snapped, leaving me with a rapidly discharging battery and no a/c. I managed to limp into Germain B More

by Jdwhit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 12, 2022

Germain BMW of Naples responded

Thank you so much for your positive review! We are happy to hear that Jeremy took great care of you and your automotive needs throughout your visit! We wish you safe travels. Please do not hesitate to let us know how he and the team may serve you again! Best Regards, Flavio Galasso General Manager

April 11, 2022

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Hi last week I had my 2018 BMW serviced and was assisted by Jeremy Bongle. I was early but Jeremy was able to get me serviced and out within a few hours. Very professional and the facility is first class!!! More

by srslocum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 12, 2022

Germain BMW of Naples responded

Your complete satisfaction is the focus of our team here at BMW of Naples. We are happy to know that Jeremy and our team were able to provide you with the level of service you deserve as a valued Germain customer. Best Regards, Flavio Galasso General Manager

March 11, 2022

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Jeremy Bongle was great to help with my first service visit. He answered my questions easily and was extremely professional and courteous. This is my first BMW, and I feel completely confident (and thril More

by Ginny
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Mar 11, 2022

Germain BMW of Naples responded

It's great to hear from you, Ginny! We're glad you had an excellent service experience with us, and that Jeremy made sure that you and your new BMW were well taken care of. We appreciate your business and look forward to seeing you at your next service visit. Best Regards, Flavio Galasso General Manager

March 10, 2022

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Employee Rating

Roberto Lopez was interested in selling us a new SUV and worked to make a deal. His superiors, however, did not give us a good value for our used X7, which was still under warranty. I would not have acc More

by shgraham53
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Mar 11, 2022

Germain BMW of Naples responded

We thank you for your business and feedback. We wish you many safe and pleasurable driving miles in your new BMW. Best Regards, Flavio Galasso General Manager

February 03, 2022

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What a stress-free and great experience working with Jeremy Bongle at Germain BMW of Naples. I had taken my car to three other places and they could not find what was causing the problem with my car. Al More

by ginnymbear
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 04, 2022

Germain BMW of Naples responded

Thank you for sharing your positive experience with Jeremy and our team. We are fortunate to have Jeremy on our team taking great care of our valued customers. Please let us know if you need anything further. Best Regards, Flavio Galasso General Manager

December 29, 2021

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Always the best service at Germain of Naples. Service advisor Jeremy Bongle is always the best keeping me up to date during oil change service. More

by segap
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 30, 2021

Germain BMW of Naples responded

We truly value your business and appreciate your positive feedback. Best Regards, Flavio Galasso General Manager

December 22, 2021

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Employee Rating

My service was timely and I was kept up to date by Jeremy bongle Thank you Jeremy More

by jkaloust
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 23, 2021

Germain BMW of Naples responded

We thank you for your business and positive feedback. Best Regards, Flavio Galasso General Manager

December 08, 2021

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Employee Rating

Jeremy Bungle has been my service advisor through a number of BMW's. He has always steered me straight and kept my cars running. More

by Rschultz79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 09, 2021

Germain BMW of Naples responded

Your continued business and positive feedback are greatly appreciated. We are happy to know that Jeremy has always taken excellent care of you. Best Regards, Flavio Galasso General Manager

November 11, 2021

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Employee Rating

I recently had my 2006 BMW 330 serviced at Germain BMW of Naples. Jeremy Bongle was my Service Advisor. Jeremy was extremely knowledgeable and attentive to my concerns; my appointment was flawless. I would r More

by gb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 11, 2021

Germain BMW of Naples responded

Thank you for sharing your complete satisfaction and trust in Jeremy and our team. We appreciate your business and look forward to your next visit. Best Regards, Flavio Galasso General Manager

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