Jeremy Brennan
Jeremy Brennan at Biggers Mitsubishi

Jeremy Brennan

Service Advisor

Biggers Mitsubishi

1325 E Chicago St
Elgin, IL 60120

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4.9
298 Reviews
4.9

298 Reviews

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298 Reviews of Jeremy Brennan

November 30, 2025

Dealership Rating
Employee Rating

The service department is always helpful, friendly, and does a great job explaining what needs to be done and why. More

by JCHECCHIN18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Giusto, Jose Perez

November 23, 2025

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Employee Rating

Without an appointment, always willing to help and make one feel at the top of the list, even thought we all know we’re just next. I appreciated the service Ive revived over the years in 4 vehicles. More

by tevemith
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Nov 24, 2025

Biggers Mitsubishi responded

Hi tevemith, Thank you so much for your continued loyalty and for sharing such a thoughtful review! We’re honored to have earned your trust over the years across four vehicles — that truly means a lot to our entire team. We’re especially glad to know that even without an appointment, you’ve consistently felt valued and well taken care of. Making every customer feel like a priority is exactly the kind of experience we aim to deliver. Your recommendation is the highest compliment we can receive — thank you again for being part of the Biggers Mitsubishi family! Warm regards, The Biggers Mitsubishi Team

November 10, 2025

Dealership Rating
Employee Rating

Everyone is always very nice very pleasant. My car got worked on and as promised I was in and out within our hour and a half. Everything was done to my satisfaction. And I will be scheduling in More

by L2PERRY1
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Michael Giusto, Jose Perez

Nov 29, 2025

Biggers Mitsubishi responded

Thank you for the 5-star review! We’re glad to hear our team was pleasant and efficient, and that your service was completed to your satisfaction. We look forward to seeing you for your next oil change in a few months and truly appreciate you choosing Biggers Mitsubishi!

November 09, 2025

Dealership Rating
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Service advisor Michael Giusto will try force you to do the service he has presented to you, instead of a recommendation. Everybody else is great. More

by FFLORES2531
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Michael Giusto, Jose Perez

Nov 29, 2025

Biggers Mitsubishi responded

Thank you for your feedback. We’re glad to hear that the rest of our team provided a positive experience, and we sincerely apologize if Michael came across as pushy. Your experience is important to us, and we’ll review this internally to ensure our recommendations are always clear and respectful. Please reach out to our management team if you’d like to discuss this further.

November 09, 2025

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Employee Rating

Great job as always. Everyone is friendly and knowledgable. We appreciate all of you and the job you do. More

by laura-bonat
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Michael Giusto, Jose Perez

Nov 29, 2025

Biggers Mitsubishi responded

Thank you for the 5-star review! We’re thrilled to hear that our team continues to provide friendly and knowledgeable service. We truly appreciate your kind words and your continued trust in Biggers Mitsubishi!

November 07, 2025

Dealership Rating
Employee Rating

Always have excellent service and trust your dealership personnel to answer my questions. Thanks alot. More

by 0RSCHWEIK
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Giusto, Jose Perez

Nov 29, 2025

Biggers Mitsubishi responded

Thank you for the 5-star review! We’re thrilled to hear you consistently receive excellent service and trust our team to answer your questions. We truly appreciate your loyalty to Biggers Mitsubishi!

November 06, 2025

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Very friendly and efficient service. Very knowledgeable staff. We appreciated the diagnosis of things we might consider having done. . More

by lkayedwards
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Nov 29, 2025

Biggers Mitsubishi responded

Thank you for the 5-star review! We’re glad our team provided friendly, efficient, and knowledgeable service, and that the recommendations were helpful. We truly appreciate you choosing Biggers Mitsubishi!

October 29, 2025

Dealership Rating
Employee Rating

Everyone is welcoming. Service dept is outstanding. Jim and Arnold were terrific. Our new purchase went smoothly, as always. I think this is our 8th or 9th car from Big More

by laura-bonat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Giusto, Jose Perez , Jim and Arnold from sales

Nov 29, 2025

Biggers Mitsubishi responded

Thank you for your loyalty and wonderful feedback! We’re thrilled to hear that Jim, Arnold, and our team provided outstanding service and that your purchase went smoothly. We’ll be sure to pass along your well wishes to Keith — we know he’ll appreciate it. We truly value your continued trust in Biggers Mitsubishi over the years!

October 27, 2025

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Employee Rating

It's been a "no pain" experience. We are extremely happy with the service. We do not go anywhere else for service. They are the best. We have purchased 5 various cars from Mitsubis More

by C.E.RIEKER101803
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Giusto, Jose Perez , Jeff, he waorks on are car too.

Nov 29, 2025

Biggers Mitsubishi responded

Thank you for your loyalty and kind words! We’re thrilled to hear that every service experience has been smooth and enjoyable, and we truly appreciate your continued trust in Biggers Mitsubishi over the years. We look forward to serving you for many more vehicles to come!

October 26, 2025

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Employee Rating

Good service wonderful people love the waiting room and how fast it was the service More

by JOSEPEREZ1614
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Giusto, Jose Perez

Nov 29, 2025

Biggers Mitsubishi responded

Thank you for your kind feedback! We’re thrilled to hear you enjoyed our fast service, friendly team, and comfortable waiting room. We truly appreciate you choosing Biggers Mitsubishi!

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