Jeremy Haas

Getting straight to the point. Don’t even go to this place. My son saw a car that he liked at this dealership (Parma) location. It has been listed for 42 days. I called and Don’t even go to this place. My son saw a car that he liked at this dealership (Parma) location. It has been listed for 42 days. I called and spoke with Sofia and asked if the car was still available and able to be checked out today. She said yes. So after driving over 1 hour to see the car. It’s a 2015 Tesla S P85D model last six numbers of vin is 109624. When I got there the sales man said he needed some time to finish a sale he was on. Sales man name Alex Simms. He came back and said it was just traded in and was being serviced. ( listed for 42 days on car guru). So he tried to sell a different car. I didn’t switch I said my son is only interested in this one car. He said he didn’t know when it would be done. So I went to the service center to see how long it would take. The counter guy went to the head of the service center and said the car had just been finished and handed me a piece of paper with work they said they had done. That the car was ready to go. Note the report on car fax says 1 accident no damage. The sales man came back and showed me photos of the car. It had side swiped something the door was trashed out the paint destroyed and problems with the locks back was damaged. Sever damage by my opinion. The report said one accident no damage. I contacted my son and told him what was going on with that car. Asked if he wanted to see another so I asked to see the other one he had asked about. By this time I had spent 3 hours at the dealership. The sales man said earlier that a quick charge would take 30 minutes. He came back and said the battery was completely dead. I asked how long to charge it after all he said a quick charge would take 30 minutes. He said he didn’t know. I then went back to the service department and asked them. They said they didn’t know and that it depended on how much charge was on it, but that they couldn’t check cause the sales man had the keys. So I got the sales man to the service center desk and asked again how long will it take. Upon learning the battery was completely dead it would take over night to get a complete charge but at least six hours. That’s when I really got mad. The first car should have not been listed for sale until all the work was completed. Listed for 42 days. Should have listed it with major damage in accident not accident with no damage. I wanted compensation for wasting my time and gas. That’s when the manager got involved. He told me that the first car was listed as coming soon. ( I showed him the add on the website and it said it was ready now) lie. Then he said that when I brought up the other car he said that he had only three chargers and 40 plus Tesla’s on site. (Not smart enough to get more chargers and have someone check each car for charge level. You don’t want barrettes to go completely dead.). He gave me a lot of attitude so as I left I let everyone there know that he is a liar and not to buy any junk here. More

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This place is a scam, James the sales person is not a good salesperson, Miguel there manager is a Phony,! When the first day to test drive a 18 Nissan armada and the transmission blew, James acted like h good salesperson, Miguel there manager is a Phony,! When the first day to test drive a 18 Nissan armada and the transmission blew, James acted like he Shocked, like how you didn't know?, Called me back on an infinity said it was in goood shape so I purchased it took it home, a week latter took it to echeck fail, James said everything passed don't know why, the echeck person said it fail 3 other times before I purchased it, bad business Miguel said proudly he was echeck and he will fix everything mind you he is the Gm there. Got 2 30 day tags after that I called up there left messages for Miguel yet to receive a message, like literally 20 times no call back, kept bothering up to the last day of my 30 day tag and they said you 3000 dollar they will match, like what a joke, scam, please done buy from them, promise you will be disappointed! James still never called me back, he is there puppet and played along as long as he could. Miguel Gm is laughing in your face while he is taking your money. More

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Nick and Jeremy were wonderful. I would highly recommend them and North coast auto mall. Thanks again guys! If you go there make sure to contact them I got a awesome deal them and North coast auto mall. Thanks again guys! If you go there make sure to contact them I got a awesome deal More

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Good people. Fast and to the point. Tony was kind and polite. Even though we kept changing our mind, he was very patient. I can tell he was not out to make a dollar because he didn't try to force us into polite. Even though we kept changing our mind, he was very patient. I can tell he was not out to make a dollar because he didn't try to force us into a car we didn't want just because it was more expensive. Tony was very willing to take time and show us every detail and feature about every vehicle we showed slight interest in. This was me second time buying a vehicle from here. And will likely go for another. More

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good experience nick and and the finance department were very helpful. i was able to get more car then i was expecting when i stopped into the store. nick and and the finance department were very helpful. i was able to get more car then i was expecting when i stopped into the store. More

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Exceptional customer service Tyler helped me through every step of the process while I was purchasing my car. I would recommend Tyler or north coast auto mall to anyone in the mar Tyler helped me through every step of the process while I was purchasing my car. I would recommend Tyler or north coast auto mall to anyone in the market for a new car More

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very surprised and happy I worked with Nick on the sales team and he was super easy to work with. Super chill and listened to what I needed and educated me a little bit about I worked with Nick on the sales team and he was super easy to work with. Super chill and listened to what I needed and educated me a little bit about the process. Also, Jeremy the Sales Manager and he was super cool as well. I feel he helped me with a better deal and I couldnt be happier. Happy Customer!!! Good job Guys!!! More

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Start over! Sean and the Northcoast Auto Team. I can't begin to thank you. You are Truly a Blessing, things happen in life. You need a vehicle Come Here! Sean and the Northcoast Auto Team. I can't begin to thank you. You are Truly a Blessing, things happen in life. You need a vehicle Come Here! More

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5star service Kelsey was very courteous & knowledgeable and was able to find the right car for the right price for me.I would recommend for anyone looking for a gre Kelsey was very courteous & knowledgeable and was able to find the right car for the right price for me.I would recommend for anyone looking for a great car to go see kelsey .. More

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Ford Focus . Got what I needed After I decided to buy the car. The process was smooth. Sean sold the car by making a phone call to me. When I came back to the dealership Shane too After I decided to buy the car. The process was smooth. Sean sold the car by making a phone call to me. When I came back to the dealership Shane took care of me . Shane took the time to find some floor Matts for me, Much appreciated. More

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