Jeremy Hopkins | Page 6

Great deal for a great car I was pleasantly surprised at the professionalism and knowledge at Fair Oaks Ford in Naperville, Illinois. I would not hesitate to recommend them, as I was pleasantly surprised at the professionalism and knowledge at Fair Oaks Ford in Naperville, Illinois. I would not hesitate to recommend them, as well as the car that we purchased. More

Print

I was very impressed, when I spoke to a sales person, named Jeremy Hopkins. He spoke so well, and was very knowledgeable about the vehicle I was inquiring about. I asked about 4 models, he had detailed i named Jeremy Hopkins. He spoke so well, and was very knowledgeable about the vehicle I was inquiring about. I asked about 4 models, he had detailed information about each vehicle, and quoted me estimated prices. He even said he would pick me up, to come in for a test drive. I had an emergency, had to leave town, Jeremy followed up with me several times. I love that caring personal customer service approach. More

Print

Jeremy was very knowledgeable about the car I was interested in. He told me things about the safety features on the car that sealed my decision on which car to purchase. I have to bring my husband ba interested in. He told me things about the safety features on the car that sealed my decision on which car to purchase. I have to bring my husband back with me so he can buy my birthday gift, & I’m going straight to Jeremy! More

Print

Happy Customer Pleasant people to deal with. Very accommodating and low pressure. Worked with us to take vehicle home to see if it fit in our garage. We purchased Pleasant people to deal with. Very accommodating and low pressure. Worked with us to take vehicle home to see if it fit in our garage. We purchased a max Expedition More

Print

Professional and Personal Customer Service It was a pleasure working with Jeremy on my recent vehicle purchase experience. Jeremy is a knowledgeable Lincoln sales professional, is friendly, pe It was a pleasure working with Jeremy on my recent vehicle purchase experience. Jeremy is a knowledgeable Lincoln sales professional, is friendly, personable, relatable and shows a sense of humor. More

Print

The sales people were very good. Sales people were very good. Knowledgable and easy to negotiate with. The sale manager was excellent. All employees I interacted with very attentive a Sales people were very good. Knowledgable and easy to negotiate with. The sale manager was excellent. All employees I interacted with very attentive and polite. If there was any issue it was a long process. I understand they were under staffed that day. More

Print

THANK YOU. This is a long review, but I have SO much to share about my wonderful experience... I cannot express enough how grateful I am for this amazing staff!! This is a long review, but I have SO much to share about my wonderful experience... I cannot express enough how grateful I am for this amazing staff!! I was in last week and bought a new 2019 Ford Escape- my sales consultant was Serafin. He was so genuine in what he was telling me along the whole process of purchasing the Escape. Serafin made me feel so comfortable with my decision in which SUV would best fit my needs. My 14 year old daughter was there with me and he was so kind to her- he got her a phone charger, brought her snacks, water and hot chocolate. He even got me hot tea as it was a long process. I have received many follow-up calls and texts as well from Sarefin. Everyone I had encountered was just as magnificent. Jeremy did an awesome job getting me the best deal possible and it was quite an involved process but he was great. Bob was so amazing too- he was very kind and accommodating. Johnny in Finance was talking me through all the great options for warranties, etc. and really cared about getting me exactly what I needed. I'll never forget- he even played his guitar to keep me going as it was so late in the night. At the end of the long night (I think we finished at 11:00pm) Adam came up to me again and thanked me for my purchase with Fair Oaks. I hugged them all at various times throughout the night- they were all so wonderful. I was a little nervous as this was the first time I bought a car on my own but all these awesome men made me feel confident I was making the right choice. To be honest- I was nervous, not knowing the ins and outs of purchasing a new car- but I truly feel this team had my best interest at heart- which I am so appreciative about. I hope I included everyone I encountered in this GREAT experience I had with Fair Oaks. I WILL absolutely return and refer others to Fair Oaks for an experience as unbelievably fabulous as mine was last week. Thank you all!!! More

Print

Great overall experience Yesterday we purchased a new 2019 For Escape at Fair Oaks. Everyone we worked with at Fair Oaks was great. We had a very positive experience buying ou Yesterday we purchased a new 2019 For Escape at Fair Oaks. Everyone we worked with at Fair Oaks was great. We had a very positive experience buying our vehicle and will be back. More

Print

If you want a Ford, come here! Everyone that helped was extremely friendly and willing to help as much as possible. They really go above and beyond to make sure their customers are Everyone that helped was extremely friendly and willing to help as much as possible. They really go above and beyond to make sure their customers are satisfied. If you’re buying a Ford in the Chicagoland area, go to Fair Oaks Ford in Naperville! More

Print

Sales experience is pretty good. I initially dealt with Jeremy Hopkins on my first visit. He was assertive, friendly and professional. I returned a second time, and deal with Jorge Or I initially dealt with Jeremy Hopkins on my first visit. He was assertive, friendly and professional. I returned a second time, and deal with Jorge Ortiz. Both were workable, professional, and helped me find a solution to meet my family's needs, a 2016 Lincoln MKX. More

Print