I was greeted pleasantly by the attendant and was
immediately told about my visit and what it entails, the price, and when my vehicle would be done
immediately told about my visit and what it entails, the price, and when my vehicle would be done
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by DARRYLMIDDLETON1010
Verified Customer
Verified Customer
Apr 08, 2022 -
Fort Wayne Nissan responded
Darryl, thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
Fast friendly service.
Nice waiting room with a place to work at a desk. Definitely going back.
Nice waiting room with a place to work at a desk. Definitely going back.
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by CLINT.STEBBINS
Verified Customer
Verified Customer
Apr 04, 2022 -
Fort Wayne Nissan responded
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Clint, and it's great to hear about your excellent experience here at Fort Wayne Nissan.
didn't expect to pay $79.
00 for first oil change on a brand new car. just want to make other customers aware of this.
00 for first oil change on a brand new car. just want to make other customers aware of this.
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by CBBROWNWELL
Verified Customer
Verified Customer
Apr 04, 2022 -
Fort Wayne Nissan responded
Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message so we can learn more about your visit? While we’re disappointed to learn that we didn’t meet your expectations, we’d love to try to turn things around and make sure the same thing doesn’t continue to happen.
Very good service!
Thank you!I was very happy with servce appointment last week! Thank you!
Thank you!I was very happy with servce appointment last week! Thank you!
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by BYRON.ULRICK
Verified Customer
Verified Customer
Apr 02, 2022 -
Fort Wayne Nissan responded
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Fort Wayne Nissan. Please don't hesitate to reach out if you need anything else.
Very good service!
Thank you!I was very happy with servce appointment last week! Thank you!
Thank you!I was very happy with servce appointment last week! Thank you!
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by MMKERPER
Verified Customer
Verified Customer
Apr 01, 2022 -
Fort Wayne Nissan responded
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Fort Wayne Nissan, we look forward to having you as one of our valued customers for many more years to come!
Th staff was very friendly and I got quick service.
We had a comfortable waiting area.
We had a comfortable waiting area.
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by AMORRIS9311
Verified Customer
Verified Customer
Mar 28, 2022 -
Fort Wayne Nissan responded
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Fort Wayne Nissan!
Scheduled an appointment and Nissan failed to order the
recalled part. Nissan didn’t have the part when we arrived and had to reschedule after driving two cars there. Told Nissan we didn’t need a diagnosti
recalled part. Nissan didn’t have the part when we arrived and had to reschedule after driving two cars there. Told Nissan we didn’t need a diagnostic and got charged for it anyway. We already had one done before the appt.
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by tandgchin
Verified Customer
Verified Customer
Other Employees Tagged:
Can’t remember his name
Apr 05, 2022 -
Fort Wayne Nissan responded
We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.
Mar 24, 2022 -
Fort Wayne Nissan responded
We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.
Quick and accurate service work plus done by the time we
need for our company
need for our company
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by RISKPRES
Verified Customer
Verified Customer
Mar 18, 2022 -
Fort Wayne Nissan responded
Thanks for sharing your thoughts about your experience with Fort Wayne Nissan. We appreciate your business and hope to see you again soon!
Everyone I worked with was friendly.
The waiting room is clean and comfortable. The work was done well and in a timely manner.
The waiting room is clean and comfortable. The work was done well and in a timely manner.
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by MVSPERRY
Verified Customer
Verified Customer
Feb 21, 2022 -
Fort Wayne Nissan responded
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Everyone was nice and place was clean.
Good customer service. Oil change done in a timely manner
Good customer service. Oil change done in a timely manner
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by Klmoore8972
Verified Customer
Verified Customer
Feb 17, 2022 -
Fort Wayne Nissan responded
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
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