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Jeremy Mahr

Overview Reviews (699) Inventory (457)

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Jeremy Mahr

Service Advisor

Regal Kia Lakeland

925 Bartow Rd
Lakeland, FL 33801

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4.6

699 Reviews

Overview Reviews (699) Inventory (457)

4.6

699 Reviews

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699 Reviews of Jeremy Mahr

August 11, 2025

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Employee Rating

Great customer service. The staff is friendly. I would recommend this establishment to my friends and family The staff is friendly. I would recommend this establishment to my friends and family More

by willbanyy

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jonathan Benitez

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Aug 12, 2025 -

Regal Kia Lakeland responded

Hi Will, thank you for sharing your experience! We're glad our team was friendly and helpful. Your recommendation is the highest compliment. We hope to serve you, your friends, and family in the future! -Regal Kia

August 11, 2025

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Employee Rating

Each time I’ve brought the car in for service, I’ve have always been satisfied.. Great professionalism and great service! always been satisfied.. Great professionalism and great service! More

by AD DeShazor

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 12, 2025 -

Regal Kia Lakeland responded

Hi Deshazor, we're grateful for your thoughtful words. We are so grateful to have you as a valued customer! We look forward to seeing you again at Regal Kia!

August 10, 2025

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Employee Rating

Jeremy was great, From check-in until send off excellent customer service. Fastest service I ever experienced customer service. Fastest service I ever experienced More

by Decor

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 11, 2025 -

Regal Kia Lakeland responded

Thank you!

August 07, 2025

Dealership Rating

Employee Rating

Estimated service would be complete between 1 1/2 to 2 hours. After 3 hours I had to text them for an update. Thirty minutes later my vehicle was finished. hours. After 3 hours I had to text them for an update. Thirty minutes later my vehicle was finished. More

by donninisuz

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 07, 2025 -

Regal Kia Lakeland responded

Thank you for your feedback, and we apologize for the delay. We'll work on improving our service to ensure a more efficient experience in the future. If you have further concerns, please feel free to reach out. Safe travels from the entire Regal Kia team!

August 04, 2025

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Employee Rating

I was supposed to have my tires rotated but it wasn't done. No response. done. No response. More

by asherjazzy

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 05, 2025 -

Regal Kia Lakeland responded

Thank you for reaching out. I'm sorry to hear about this experience and would like to make sure it gets addressed for you. If you could please contact me directly at your earliest convenience, it would be very much appreciated. Respectfully, Santos Rivera - Service Lane Manager - 863-340-1465

July 31, 2025

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Employee Rating

It’s always a hassle. They make you feel like a bother to them and like they would rather you be anywhere but there. They make you feel like a bother to them and like they would rather you be anywhere but there. More

by lauramae95

Verified Customer

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Recommend Dealer

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Aug 01, 2025 -

Regal Kia Lakeland responded

Laura, I'm sorry to hear about your experience. We strive for a welcoming and supportive environment, so it's concerning to learn that we fell short during your visit. Please feel free to reach out if you'd like to discuss this further or have any other concerns. Thank you, Santos Rivera - Service Lane Manager - 863-340-1465

July 29, 2025

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Employee Rating

They were great but cost to much Un nessasary charges I feel they try to take advantage of people people say some of the work could have waited feel they try to take advantage of people people say some of the work could have waited More

by janetteresi

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jeremy Mahr

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Jul 30, 2025 -

Regal Kia Lakeland responded

Janet, We understand your frustration and are disappointed that your visit was anything less than a five-star experience. We assure you that we will look into this situation on your behalf and hope that you will reach out if you have additional information that will help us in resolving these concerns. Thank you, Santos Rivera - Service Lane Manager - 863-340-1465

July 24, 2025

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Employee Rating

Orlando at Regal Kia is friendly and incredibly knowledgeable. He answered all my questions honestly and made the entire process smooth and stress free. knowledgeable. He answered all my questions honestly and made the entire process smooth and stress free. More

by JR2019

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Orlando Lopez, Niko Gelpi, Jonathan Benitez, Jorge Benitez, Misty Osborne, Ian Bleil

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Jul 24, 2025 -

Regal Kia Lakeland responded

Thank you!

July 22, 2025

Dealership Rating

Employee Rating

Service was performed well, but climate settings were changed and seat was moved so far forward it took a few minutes to reset, dont mess with seat, just drive it back smh. .. changed and seat was moved so far forward it took a few minutes to reset, dont mess with seat, just drive it back smh. .. More

by LUV2RACE63

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jul 23, 2025 -

Regal Kia Lakeland responded

Thank you for your feedback. We’re sorry to hear about the adjustments, but we're glad the service went smoothly. We appreciate your business and hope to see you again at Regal Kia!

July 17, 2025

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Employee Rating

They are friendly attentive and expeditious on your time waiting for your car to be finished. time waiting for your car to be finished. More

by JAWBRAKR777

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jonathan Benitez, Jorge Benitez, Misty Osborne

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Jul 18, 2025 -

Regal Kia Lakeland responded

Thank you for trusting the Regal Kia team with your service needs! We appreciate your kind review and look forward to seeing you next time!

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