Jeremy Mahr
Jeremy Mahr at Regal Kia Lakeland

Jeremy Mahr | Page 13

Service Advisor

Regal Kia Lakeland

925 Bartow Rd
Lakeland, FL 33801

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4.6
830 Reviews
4.6

830 Reviews

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830 Reviews of Jeremy Mahr

September 02, 2025

Dealership Rating
Employee Rating

Fast and friendly service. I was in and out for an oil change in less than 2 hours on a busy Saturday. More

by jsgavin82
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Mahr

Sep 03, 2025

Regal Kia Lakeland responded

We're happy you had a quick and efficient experience at Regal Kia. Thanks for choosing us, and we hope to see you again!

August 29, 2025

Dealership Rating
Employee Rating

It's great service perfect that good to me and enjoy loving it to drive More

by syjapan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Benitez, Misty Osborne , Jorge Benitez

Sep 02, 2025

Regal Kia Lakeland responded

Your kind review is great to see! Thank you! - Regal Kia

August 28, 2025

Dealership Rating
Employee Rating

My service representative, Jeremy Mahr, provided excellent customer service. He assisted me with getting a service time that worked into my schedule. He was friendly and helpful. More

by otsegirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 29, 2025

Regal Kia Lakeland responded

We’re delighted to hear Jeremy took such good care of you! Thank you for choosing Regal Kia and for sharing your experience. Have a great day!

August 27, 2025

Dealership Rating
Employee Rating

Regal Kia was great! From Johnathan at check - in to the gentleman helping moving cars out of the bay. Overall great service! More

by mirandasmith1981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Benitez, Misty Osborne , Jorge Benitez

Aug 28, 2025

Regal Kia Lakeland responded

It sounds like you were in great hands with our team from start to finish! Thank you for choosing Regal Kia and for sharing your support of Johnathan and the rest of the crew. See you next time!

August 27, 2025

Dealership Rating
Employee Rating

I normally have outstanding service but on the scheduled date, customer service representatives were less than helpful and my tires were not rotated. Very disappointed! More

by LOVELYG101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jorge Benitez

Aug 27, 2025

Regal Kia Lakeland responded

I'm sorry to hear about your experience. We strive for timely service and it's clear we fell short here. Please reach out so we can address this issue directly and make it right for you. Thank you, Santos Rivera - Service Lane Manager - (863) 808-1213

August 23, 2025

Dealership Rating
Employee Rating

We had prompt service regularly updated status of work being preformed friendly and inviting service More

by JScruggs1
Recommend Dealer
Yes
Aug 25, 2025

Regal Kia Lakeland responded

It’s always amazing to hear that we’ve been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the chance to serve you.

August 22, 2025

Dealership Rating
Employee Rating

Jeremy was great and very attentive. He let me know my options and made sure my time at Kia was comfortable. Wait time wasn’t long at all and I always enjoy the waiting area and friendly More

by gomes_victoria91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Misty Osborne

Aug 25, 2025

Regal Kia Lakeland responded

Thank you for your kind words. It’s great to hear that you had a positive experience with Jeremy.

August 20, 2025

Dealership Rating
Employee Rating

Awesome service. Quick, Efficient and Friendly, was kept notified throughout the process. Highly recommend their service. More

by VEFOGLEJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 21, 2025

Regal Kia Lakeland responded

Thank you for recommending the service team at Regal Kia! We hope to have you back as a customer in the future. Safe travels!

August 19, 2025

Dealership Rating
Employee Rating

The dealership was clean and well organized. The staff was very friendly and helpful. My time there was very short and my service representative was extremely helpful to me . More

by ylakelands
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Benitez, Misty Osborne , Jorge Benitez

Aug 20, 2025

Regal Kia Lakeland responded

Thank you! We’re really grateful and appreciate you taking the time to share your experience with us.”

August 19, 2025

Dealership Rating
Employee Rating

The technician was very nice but the service of the rest of the people was poor More

by BARBARAAREVALO98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jonathan Benitez, Misty Osborne , Jorge Benitez

Aug 20, 2025

Regal Kia Lakeland responded

Barbara, We appreciate you leaving us your feedback and we're disappointed that you didn't have a five-star experience. Please give us a call if you have additional information that will help us improve. Thank you, Santos Rivera - Service Lane Manager - 863-340-1465

Aug 20, 2025

Regal Kia Lakeland responded

We noticed your one-star rating and are sorry to see that you had a less-than-satisfactory experience. We’d really appreciate the opportunity to learn more about what happened so we can improve. If you're willing, please reach out to us directly. Thank you, Santos Rivera - Service Lane Manager - (863) 808-1213

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