The dealership was nice and the customer service was A+
and my car came back looking brand new. Thank you .
and my car came back looking brand new. Thank you .
More
by Santwan.mays
Verified Customer
Verified Customer
Service Price Transparency
Mar 24, 2025 -
Regal Kia Lakeland responded
We're delighted to hear that you had a great experience with our team at Regal Kia and that your car came back looking brand new! Thank you for the kind words, and we hope to see you again in the future.
Jeremy is absolutely great.
Deserves a 10+.
Regal had me come in 3 times for a recall. Jeremy apologized but Regal did not. I suppose an apology from Jeremy was enough, but I
Deserves a 10+.
Regal had me come in 3 times for a recall. Jeremy apologized but Regal did not. I suppose an apology from Jeremy was enough, but I would have thought the service manager would have come out from wherever he was hiding to say something. In fact, I would have the service manager walk around, be visible, and talk to folks waiting for their vehicles. PR is very important in my opinion. There was a woman that walked around and asked about snacks, etc. I didn't get her name, Seemed very personal. She brought me the basket of snacks to choose from.
More
by carnegieron
Verified Customer
Verified Customer
Service Price Transparency
Mar 17, 2025 -
Regal Kia Lakeland responded
Thank you for sharing your experience with us at Regal Kia. We're glad to hear Jeremy provided excellent service, and we appreciate your feedback regarding the visibility of our management team. We'll certainly take this into consideration as we strive to improve our customer relations efforts. Your insights are valuable, and we're grateful for them!
JEREMY WAS VERY PROFESSIONAL AND HAD THE SERVICE DONE IN
A TIMELY MANOR. THE SERVICE REPORT WAS VERY THOROUGH AND JEREMY INFORMED ME THAT UPON INSPECTION OF MY CAR, THE BRAKES NEEDED REPLACING.
A TIMELY MANOR. THE SERVICE REPORT WAS VERY THOROUGH AND JEREMY INFORMED ME THAT UPON INSPECTION OF MY CAR, THE BRAKES NEEDED REPLACING.
More
by panchopriv
Verified Customer
Verified Customer
Service Price Transparency
Mar 14, 2025 -
Regal Kia Lakeland responded
We're delighted to hear that Jeremy provided professional and timely service at Regal Kia. It's great to know you received a thorough report and important updates about your car's brakes. Thank you for sharing your experience!
Quick and eff Quick and effective I enjoyed my experience
and will be returning with my next kia maintenance or service
and will be returning with my next kia maintenance or service
More
by aerickson224
Verified Customer
Verified Customer
Other Employees Tagged:
Jeremy Mahr
Mar 14, 2025 -
Regal Kia Lakeland responded
We're delighted to hear that your experience was quick and effective at Regal Kia! Thanks for choosing us and we'll see you again next time!
Thanks for the ride to work.
It made dropping off my car really easy. Great job
It made dropping off my car really easy. Great job
More
by Blatim1
Verified Customer
Verified Customer
Service Price Transparency
Mar 07, 2025 -
Regal Kia Lakeland responded
It was our pleasure to assist you! Thanks for trusting the Regal Kia team with your vehicle and please don't hesitate to reach out if we can be of service again in the future!
Excellent service!
I especially appreciated his keeping me up-to-date and perspective. My highest recommendation
I especially appreciated his keeping me up-to-date and perspective. My highest recommendation
More
by mychqaplain
Verified Customer
Verified Customer
Service Price Transparency
Mar 03, 2025 -
Regal Kia Lakeland responded
Thank you for the glowing review! We're delighted to hear that our team at Regal Kia provided excellent service and kept you informed throughout. Your highest recommendation means a lot to us!
Went in for oil change was advised what I needed to be
done the Kia representative was friendly and helpful with my questions
done the Kia representative was friendly and helpful with my questions
More
by manuelitaruiz817
Verified Customer
Verified Customer
Service Price Transparency
Feb 25, 2025 -
Regal Kia Lakeland responded
Manuelita, we're glad to hear that our team at Regal Kia provided friendly and helpful service during your visit. Thanks for sharing your experience!
Very professional, friendly, courteous and very
understanding.. The dealership was very clean and offered many snacks to their customers.
understanding.. The dealership was very clean and offered many snacks to their customers.
More
by asplash93
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Jorge Benitez
Feb 24, 2025 -
Regal Kia Lakeland responded
We're delighted to hear you had a positive experience at Regal Kia! It's great that our team's professionalism and the dealership's amenities made your visit enjoyable. Thank you for sharing this feedback with us!
it’s long wait for some repairs , only problem dealing
with when you make a phone call . they answer the phone and they keep saying they are busy right now leave a message and the will call you back . ag
with when you make a phone call . they answer the phone and they keep saying they are busy right now leave a message and the will call you back . again they never follow up the call. i end up to bring my car to the dealer for no scheduled to had them look and repair .
More
by janecaser
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Chayton Wodecki
Feb 17, 2025 -
Regal Kia Lakeland responded
Thank you for bringing this to our attention.
I understand that everyone's experience is different, but
I am glad to say that I am happy with the service provided by the people at Kia. Yes, there is room for improvement, but in this economy, as of now,
I am glad to say that I am happy with the service provided by the people at Kia. Yes, there is room for improvement, but in this economy, as of now, I consider the humanity portion of life.
More
by EDEVASIA
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Jorge Benitez
Feb 17, 2025 -
Regal Kia Lakeland responded
Thank you!