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Jeremy Mahr

Overview Reviews (810) Inventory (450)

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Jeremy Mahr

Jeremy Mahr | Page 3

Service Advisor

Regal Kia Lakeland

925 Bartow Rd
Lakeland, FL 33801

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4.6

810 Reviews

Overview Reviews (810) Inventory (450)

4.6

810 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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810 Reviews of Jeremy Mahr

March 03, 2026

Dealership Rating

Employee Rating

Regal Kia is always trustworthy and honest. The waiting room is comfortable. The staff are genuinely friendly The waiting room is comfortable. The staff are genuinely friendly More

by robcoram

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jeremy Mahr

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Mar 03, 2026 -

Regal Kia Lakeland responded

It’s wonderful to hear our honest approach and comfortable waiting area stood out. We’re glad our team’s genuine friendliness made your visit enjoyable. We appreciate your trust with your Kia and look forward to assisting you again.

March 03, 2026

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Employee Rating

They charged us for a fuel service we didn't ask for. When I tried calling and texting neither was answered. When I tried calling and texting neither was answered. More

by PNS1016

Verified Customer

Recommend Dealer

Other Employees Tagged: Jeremy Mahr

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Mar 04, 2026 -

Regal Kia Lakeland responded

Thank you for bringing this to our attention. We take feedback like this very seriously and would genuinely appreciate the opportunity to speak with you directly about your experience. Unfortunately, we do not have enough information from this review to reach out to you personally. At your convenience, please contact Felix Mendez, Service Lane Manager, at (863) 333-4656

February 28, 2026

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Employee Rating

Besides how long I have to wait everything is always great. He was friendly and checked on me and kept me updated on my vehicle. great. He was friendly and checked on me and kept me updated on my vehicle. More

by Happy Customer

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jeremy Mahr

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Feb 28, 2026 -

Regal Kia Lakeland responded

We appreciate your 5-star rating and feedback. We apologize for the extended wait and appreciate your patience. We’re glad our team kept you informed during your Kia Telluride service and look forward to seeing you again.

February 26, 2026

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Employee Rating

Disappointed In December I told them the issue they said nothing was wrong here I was again in February same issue only to find out there was a major issue. 2nd car from this dealership always issues. nothing was wrong here I was again in February same issue only to find out there was a major issue. 2nd car from this dealership always issues. More

by THOMPKINSNIKKI

Verified Customer

Recommend Dealer

Other Employees Tagged: Jeremy Mahr

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Feb 27, 2026 -

Regal Kia Lakeland responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss this matter in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.- Felix Mendez Service Lane Manager (863) 333-4656

Mar 24, 2026 -

Regal Kia Lakeland responded

February 24, 2026

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Employee Rating

3+ hours for an oil change. ..ugh It was not a bargain. No good snacks... way too long a wait ..ugh It was not a bargain. No good snacks... way too long a wait More

by Tim5265

Verified Customer

Recommend Dealer

Other Employees Tagged: Jeremy Mahr

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Feb 24, 2026 -

Regal Kia Lakeland responded

Tim, we're sorry for the longer-than-expected wait time and for not meeting your expectations during your visit. Please contact our team directly if you'd like to discuss this situation in greater detail. Thank you, Felix Mendez - Service Lane Manager - 863-333-4656

February 22, 2026

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Employee Rating

They are very rude and insist you need more work done than you do. They argued with me on the phone. I know there's a known issue with the engine for this car. Now they insisted there's an oil leak and n than you do. They argued with me on the phone. I know there's a known issue with the engine for this car. Now they insisted there's an oil leak and no there is not. I WILL NEVER DO BUSINESS WITH KIA AGAIN. I GOT RID OF THAT PIECE OF CRAP CAR. I DIDN'T WANT IN THE FIRST PLACE AND WAS PUSHED INTO BUYING. More

by lyeknaac2k

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Jonathan Benitez, Misty Osborne, Justin Callahan

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Feb 23, 2026 -

Regal Kia Lakeland responded

Thank you for taking the time to share your feedback. We're sorry that you were unsatisfied with your vehicle. We wish you the best of luck with your future automotive needs. Thank you, Felix Mendez - Service Lane Manager - 863-333-4656

February 22, 2026

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Employee Rating

Diversified, eager and helpful I am bringing my car back there to be serviced again. there to be serviced again. More

by brabyrtra3

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jeremy Mahr

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Feb 22, 2026 -

Regal Kia Lakeland responded

We’re glad our team was eager and helpful while servicing your Kia Soul. Thank you for bringing it back to us again. We look forward to seeing you soon.

February 18, 2026

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Employee Rating

Jeremy always takes care of my car issues no matter how many times I end up back at the dealership. I appreciate it. many times I end up back at the dealership. I appreciate it. More

by FINSKICKIT13

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jeremy Mahr

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Feb 18, 2026 -

Regal Kia Lakeland responded

Jeremy’s dedication to resolving your Kia’s issues each visit is much appreciated. Thanks for sharing your feedback.

February 16, 2026

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Employee Rating

Got my oil changed and fillers checked, but when i looked my self i saw a cigarette butt right where they check my air filter. my self i saw a cigarette butt right where they check my air filter. More

by CHRISTINASTILES405

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jeremy Mahr

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Feb 17, 2026 -

Regal Kia Lakeland responded

Christina, we're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. We'd love to get to the bottom of this and turn things around for you.

February 15, 2026

Dealership Rating

Employee Rating

Needs to QC their oil changes. Found a leak coming from where the oil filter sits. It’s a slow leak so it wasn’t noticed. Also, mechanic didn’t replace all the bolts that to the oi Found a leak coming from where the oil filter sits. It’s a slow leak so it wasn’t noticed. Also, mechanic didn’t replace all the bolts that to the oil panel. More

by sergioromero405

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

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Feb 17, 2026 -

Regal Kia Lakeland responded

Sergio, we regret to hear about these concerns and appreciate your feedback. Please contact me so we can address these concerns directly. Thank you, Felix Mendez - Service Lane Manager - 863-333-4656

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