Jeremy Mahr
Jeremy Mahr at Regal Kia Lakeland

Jeremy Mahr | Page 74

Service Advisor

Regal Kia Lakeland

925 Bartow Rd
Lakeland, FL 33801

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4.6
830 Reviews
4.6

830 Reviews

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830 Reviews of Jeremy Mahr

April 12, 2022

Dealership Rating
Employee Rating

I do not like the service department. For one thing it takes some two hours to do a simple oil change, they don’t vacuum, and the part they do wash is not clean. There’s no customer servi More

by brendagayle06
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Apr 12, 2022

Regal Kia Lakeland responded

Brenda, we apologize for the inconvenience and will have a member of management reach out. Our system shows the oil change and complimentary car wash took 40 mins.

April 08, 2022

Dealership Rating
Employee Rating

It took 4 hours for an oil change . I know that they were busy but that is ridiculous. More

by baldufm5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Benitez, Misty Osborne , Jorge Benitez, Kelsey Johnson

Apr 12, 2022

Regal Kia Lakeland responded

We agree, that is an extremely high wait time. We would like to look into this further, please send your name and telephone number privately so we can access your service records.

April 07, 2022

Dealership Rating
Employee Rating

Very good and fast service. Very friendly. I was in and out in less than an hour. More

by BNARVAEZ12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 12, 2022

Regal Kia Lakeland responded

Thank you for choosing Regal Kia!

April 06, 2022

Dealership Rating
Employee Rating

Very courteous Easy repair. Very quick. I would highly recommend. Service department is first rate. More

by BEKAHLYNN84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Benitez, Misty Osborne , Jorge Benitez, Kelsey Johnson

Apr 12, 2022

Regal Kia Lakeland responded

Thank you for choosing Regal Kia!

April 04, 2022

Dealership Rating
Employee Rating

Best service, hands down. From check in to check out, all very professional and friendly More

by melissahackim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Benitez, Misty Osborne , Jorge Benitez, Kelsey Johnson

Apr 06, 2022

Regal Kia Lakeland responded

Thanks for choosing Regal KIA!

April 03, 2022

Dealership Rating
Employee Rating

Always friendly and efficient! Never seem to be a bother to any of the employees. More

by pking065
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 06, 2022

Regal Kia Lakeland responded

Thanks for choosing Regal KIA!

April 03, 2022

Dealership Rating
Employee Rating

Very nice and the people gave me a ride home and back I loved my experience! More

by Eliyah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Benitez, Misty Osborne , Jorge Benitez, Kelsey Johnson

Apr 04, 2022

Eliyah responded

I love you guys thank you for your service and kindness

April 01, 2022

Dealership Rating
Employee Rating

You told me to bring in my van. Another shop checked it out and said it needed a part covered under warranty. You said towing would be covered. Now you can’t find anything wrong wit More

by Jennifer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jonathan Benitez, Misty Osborne , Jorge Benitez, Kelsey Johnson

Apr 05, 2022

Regal Kia Lakeland responded

Jennifer, we are in the business of repairing vehicles but if we cannot duplicate a problem, we cannot submit it to the warranty company. It was explained that if the other shop was correct and it was covered under warranty the tow bill would be covered, unfortunately it didn't not work out like that.

April 01, 2022

Dealership Rating
Employee Rating

Excellent service department. They are efficient, skilled, professional & polite. I always feel comfortable when I bring my vehicle in. Regal is great across all their department More

by dc.1112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 06, 2022

Regal Kia Lakeland responded

Thanks for choosing Regal KIA!

March 31, 2022

Dealership Rating
Employee Rating

The service tech was very kind, attentive, and helpful. My car was finished within about an hour (much less time that I thought because I didn't have an appointment) and he offered a free car wash which I More

by msfoxy29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Benitez, Misty Osborne , Jorge Benitez, Kelsey Johnson

Apr 06, 2022

Regal Kia Lakeland responded

sounds perfect!! Thanks for choosing Regal KIA!

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