Jeremy Olsen
Jeremy Olsen at Lithia Hyundai of Reno
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Jeremy Olsen | Page 2

Service Manager

Lithia Hyundai of Reno

2620 Kietzke Lane
Reno, NV 89502

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4.3
82 Reviews
4.3

82 Reviews

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82 Reviews of Jeremy Olsen

October 19, 2023

Dealership Rating
Employee Rating

It was a pleasure meeting you this morning. And made it really easy to work with you. More

by carlovitale1952
Service Price Transparency
Recommend Dealer
Yes
Oct 19, 2023

Lithia Hyundai of Reno responded

Thanks for the 5-star review! We're glad to hear you enjoyed your experience with us at Lithia Hyundai of Reno!

September 15, 2023

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Employee Rating

When comparative assessments are made I have found this dealership much more efficient in their maintenance service, over Johnson Hyundai in Raleigh/Cary North Carolina, (where I was for nearly 1 year), as More

by SRVHIM2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 18, 2023

Lithia Hyundai of Reno responded

Thanks for the five stars! We're glad to hear you were satisfied with your service and we look forward to many more visits in the future!

September 11, 2023

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Employee Rating

Dylan has a great dealership, and good employees, Lance is one of the best employees. Keep it up. More

by tpetersen056
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 12, 2023

Lithia Hyundai of Reno responded

Thanks for the kind words! The team works hard to make every visit a top-notch experience. See you next time at Lithia Hyundai of Reno!

Sep 14, 2023

tpetersen056 responded

Thanks

September 02, 2023

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Employee Rating

Working with Dan Dunham was such a pleasure. Kind respectful. Knowledgeable and professional. Brian ogg made signing documents painless. Worked through the documents explaining each one. Jerem More

by JLOWENS9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Dunham , Bryan Ogg

Sep 05, 2023

Lithia Hyundai of Reno responded

Thanks for choosing Lithia Hyundai of Reno! We're glad we could work out a deal and make the process as quick and painless as possible. Congrats on your purchase!

August 31, 2023

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They are a pleasure to do business with from sales to service. Always understanding of my needs. More

by CLAUDIA.SELLEY
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Lennox, Scott Robert, Gaby Temprano , Dawn Vincent

Sep 01, 2023

Lithia Hyundai of Reno responded

We're glad to have you in the Lithia Hyundai of Reno family, Claudia! Thanks for the kind words and five stars!

August 21, 2023

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Employee Rating

They charged me over $1800 for a part that cost them around $1300 and has a recommended retail price of around $1600. I'm done with Lithia. More

by TISH1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Matt Franceschini, Tony Roach

Aug 24, 2023

Lithia Hyundai of Reno responded

Tish, We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

August 10, 2023

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Employee Rating

Your dealership always took care of me. I’ve gotten two cars off your lot and I love both of them. More

by SHEILAHOOPER13
Service Price Transparency
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Recommend Dealer
Yes
Aug 12, 2023

Lithia Hyundai of Reno responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Hyundai of Reno.

July 29, 2023

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Employee Rating

Two weeks in and I am still waiting for my car to be repair too long of a wait. The gentleman at the service department is nice. But nice won’t cut it. I have call the service manager twice and no retur More

by obecito1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Lance Smith, Drea McGiffin

Aug 01, 2023

Lithia Hyundai of Reno responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

July 27, 2023

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Employee Rating

I TITUS, I Want to thank you for your help got me a car, now I can anywhere, may God bless you all. More

by TITUSTHOMAS592
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 27, 2023

Lithia Hyundai of Reno responded

Thank you, Titus! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Hyundai of Reno, we look forward to having you as one of our valued customers for many more years to come!

July 13, 2023

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Employee Rating

Everyone was very helpful and took the time to explain everything about my new car this is the 3rd car I have bought from Hyundai. I am a lifetime customer and will always go with Hyundai More

by BKALMAN505
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lance Smith, Matt Franceschini , Bryan Ogg

Jul 14, 2023

Lithia Hyundai of Reno responded

Congrats on your recent purchase! It's always a pleasure to work with you at Lithia Hyundai of Reno, and we look forward to many more visits in the future!

Jul 14, 2023

BKALMAN505 responded

Thanks to the whole team

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