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Jeremy Olsen

Overview Reviews (174) Inventory (359)

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Jeremy Olsen

Jeremy Olsen | Page 2

Service Manager

Lithia Hyundai of Reno

2620 Kietzke Lane
Reno, NV 89502

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4.6

174 Reviews

Overview Reviews (174) Inventory (359)

Dealership Experience

12 yrs, 8 mos

Industry Experience

27 yrs, 8 mos

4.6

174 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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174 Reviews of Jeremy Olsen

July 31, 2026

Dealership Rating

Employee Rating

Good It is really good experience I enjoyed my salesman Alex He was the best salesman Alex He was the best salesman More

by Kyle_ouch

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jeremy Olsen

Jul 31, 2026 -

Lithia Hyundai of Reno responded

Here at Lithia Hyundai of Reno, we are always thankful for positive feedback from our customers. Thank you!

July 28, 2026

Dealership Rating

Employee Rating

My husband already sent an email with photos. Car brought in for an oil change and was returned to us with both mats greasy and oily everywhere. Customer Service was very rude to me when I called Car brought in for an oil change and was returned to us with both mats greasy and oily everywhere. Customer Service was very rude to me when I called. More

by SCO4051572

Verified Customer

Recommend Dealer

Other Employees Tagged: Jeremy Olsen

Jul 29, 2026 -

Lithia Hyundai of Reno responded

Thank you for bringing this to our attention. We understand your concerns regarding the condition of your vehicle after its oil change and the interaction you experienced when contacting our team. Cleanliness and professional customer care are standards we expect to uphold at every visit. We appreciate that your husband has already provided photos and details by email, and our management team will review the information thoroughly. Your feedback is important to us, and we are committed to addressing these concerns directly and appropriately. Scott Robert - Customer Relations Manager - 775-446-5334 - srobert@lithia.com

July 27, 2026

Dealership Rating

Employee Rating

Good experience with sales staff, manager, and finance staff. Especially Iris and and Gabby Thanks staff. Especially Iris and and Gabby Thanks More

by JHARVE

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jeremy Olsen

Jul 28, 2026 -

Lithia Hyundai of Reno responded

We appreciate you sharing your experience and recognizing Iris and Gabby for their help throughout the process. We’re glad our sales, management, and finance teams made your vehicle purchase experience a positive one. Thank you for choosing Lithia Hyundai of Reno, and we look forward to assisting you again.

July 25, 2026

Dealership Rating

Employee Rating

My needs were met and got me finiancing when i did not think possible because of multiple vehicles think possible because of multiple vehicles More

by Steverutledge11

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jeremy Olsen

Jul 27, 2026 -

Lithia Hyundai of Reno responded

Hi Steve! We're happy to be a part of your car-buying journey at Lithia Hyundai of Reno. Thank you for choosing us and for sharing your customer experience. See you next time!

July 18, 2026

Dealership Rating

Employee Rating

One of the best dealerships I’ve been to quite some time great customer Service is great friendly friendly no pressure I would definitely recommend them 👍🏼 great customer Service is great friendly friendly no pressure I would definitely recommend them 👍🏼 More

by CCCARDERA

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chris Meadows

Jul 20, 2026 -

Lithia Hyundai of Reno responded

We are thrilled to hear our team made such a great impression! Thank you for choosing Lithia Hyundai of Reno and for sharing your recommendation! See you next time!

July 17, 2026

Dealership Rating

Employee Rating

Staff is courteous and helpful as always. They always explain the issues with my vehicle and fix them promptly. They always explain the issues with my vehicle and fix them promptly. More

by Mercer4791

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jeremy Olsen

Jul 20, 2026 -

Lithia Hyundai of Reno responded

We love to hear that our team consistently provides informative and efficient service! Thank you for choosing Lithia Hyundai of Reno and for sharing your positive review.

July 17, 2026

Dealership Rating

Employee Rating

Quick and easy when buying a new car Alex was super knowledgeable and found exactly what I needed knowledgeable and found exactly what I needed More

by RODNGONZO1

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jeremy Olsen

Jul 17, 2026 -

Lithia Hyundai of Reno responded

Congrats on your purchase! Alex and the team enjoyed working with you at Lithia Hyundai of Reno, and we're here if you have any other questions!

July 17, 2026

Dealership Rating

Employee Rating

Service department was nice and helpful for my questions. Would recommend to others that need the same Would recommend to others that need the same More

by Mistc33

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Joshua Boyce

Jul 17, 2026 -

Lithia Hyundai of Reno responded

Thank you for the endorsement! We’re glad our team was helpful. Let us know if we can assist you with anything else here at Lithia Hyundai of Reno!

July 16, 2026

Dealership Rating

Employee Rating

It was a great experience Everyone was polite and friendly. Jennifer Silva was excellent. We will recommend all our friends and family. Thank you Hyundai for sponsoring the world cup. friendly. Jennifer Silva was excellent. We will recommend all our friends and family. Thank you Hyundai for sponsoring the world cup. More

by MANGUSOKRISTIN

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jeremy Olsen

Jul 16, 2026 -

Lithia Hyundai of Reno responded

We're so glad to hear about your experience with Jennifer and the team! Thank you for choosing Lithia Hyundai of Reno and for recommending us to your friends and family. Enjoy the games!

July 15, 2026

Dealership Rating

Employee Rating

Above and beyond service. Convenient, friendly, and affordable! I love the way Jake takes such good care of his customers. Convenient, friendly, and affordable! I love the way Jake takes such good care of his customers. More

by Jen S

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jeremy Olsen

Jul 16, 2026 -

Lithia Hyundai of Reno responded

Hi Jen, thank you for the glowing review of Jake and our team! We appreciate your business and hope to see you again at Lithia Hyundai of Reno. Safe travels!

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