Tony Roach

Lithia Hyundai of Reno responded

Thank you for the awesome review! We're delighted to hear your family felt right at home with us at Lithia Hyundai of Reno. We hope you enjoy your new ride!

Lithia Hyundai of Reno responded

UFCMO1, we’re thrilled to hear your buying experience was fast, friendly, and pressure-free. It’s great to know our team’s welcoming approach made a difference during your visit to Lithia Hyundai of Reno. Enjoy your new vehicle, and we hope to see you again in the future!

Lithia Hyundai of Reno responded

We love hearing from our happy customers! Thank you for choosing Lithia Hyundai of Reno and for sharing your support. See you next time!

Lithia Hyundai of Reno responded

Thank you for your feedback on Levi's efficient and attentive service! We appreciate your recommendation and we hope to welcome you back to Lithia Hyundai of Reno in the future. Safe travels!

Lithia Hyundai of Reno responded

We're thrilled to hear Levi and Josh provided such a positive experience! Thank you for choosing Lithia Hyundai of Reno and for sharing your feedback. We hope to assist you again down the road. Safe travels!

Lithia Hyundai of Reno responded

Thank you for sharing your experience with our team! We strive to provide knowledgeable and pressure-free service here at Lithia Hyundai of Reno, so this feedback made our day. We hope to see you again down the road!

Lithia Hyundai of Reno responded

Hey Mr. L, Thank you for taking the time to share your feedback. I'm sorry to hear that you left with this impression after your purchase. Transparency is important to us, which is why we clearly disclose pricing and applicable fees up front and continually throughout the purchase process. In addition, our website contains detailed pricing disclosures so customers can review vehicle pricing information before visiting the dealership. Every vehicle purchase includes a review of pricing, taxes, registration fees, and any optional products that may be available. Customers are provided documentation outlining those items before completing their purchase. I went through the database to see if you reached out to anyone in management regarding the concerns outlined in your review, but didn't see any attempt. Had we been made aware of these concerns, we would have welcomed the opportunity to review them with you directly. Because your review does not include specific details, I'm unable to determine exactly what may have led to your dissatisfaction. I invite you to reach out so we can better understand your concerns and review your experience. My direct line is 775-682-3352, or via email at SRobert@lithia.com. Thank you, Scott Robert Customer Relations Manager Lithia Hyundai of Reno 775-682-3352 SRobert@lithia.com

Lithia Hyundai of Reno responded

Congratulations on your new ride! We are so glad the Lithia Hyundai of Reno team provided such helpful service. Let us know if we can assist you with anything else in the future. Safe travels!

Lithia Hyundai of Reno responded

Hello Jill, We're happy to hear Joe and our team made your visit seamless at Lithia Hyundai of Reno! Thanks for the review, we hope to see you again!

Lithia Hyundai of Reno responded

We're over the moon to hear about your fantastic experience with Daniel at Lithia Hyundai of Reno! It's awesome that he made everything smooth and even helped set up your new Santa Fe. Safe travels, and we’ll see you again!