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Jeremy Olsen

Overview Reviews (174) Inventory (359)

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Jeremy Olsen

Service Manager

Lithia Hyundai of Reno

2620 Kietzke Lane
Reno, NV 89502

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4.6

174 Reviews

Overview Reviews (174) Inventory (359)

Dealership Experience

12 yrs, 8 mos

Industry Experience

27 yrs, 8 mos

4.6

174 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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174 Reviews of Jeremy Olsen

August 28, 2026

Dealership Rating

Employee Rating

Transaction was smooth, and all agreements were fulfilled. Everyone there was polite and very professional. fulfilled. Everyone there was polite and very professional. More

by SHOAFRT14

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jeremy Olsen

Aug 28, 2026 -

Lithia Hyundai of Reno responded

Thank you for sharing your feedback about your recent experience with Lithia Hyundai of Reno. We hope to serve you again in the future. Safe travels!

August 12, 2026

Dealership Rating

Employee Rating

Great staff! They are Always helpful and they make you feel like the family you want to hang out with. They are Always helpful and they make you feel like the family you want to hang out with. More

by GOSPELNANUTSHELL

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Trisha Stone, Courtney Chienne, Jake Lopes

Aug 13, 2026 -

Lithia Hyundai of Reno responded

What a wonderful way to describe our service team! We love knowing that each visit to Lithia Hyundai of Reno feels welcoming, comfortable, and helpful. Thank you for your continued trust and for sharing such a thoughtful 5-star review. See you next time!

August 10, 2026

Dealership Rating

Employee Rating

We had an appointment. The man that was suppose to help was running late and we were then given to another saleman. Which was fine. I just think that the whole buying proce The man that was suppose to help was running late and we were then given to another saleman. Which was fine. I just think that the whole buying process takes too xxxx long. More

by CLARESSA.MYERS2025

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Chris Clark, Alex Moreau

Aug 10, 2026 -

Lithia Hyundai of Reno responded

Thank you for your feedback, Claressa. We appreciate you choosing us and are glad another team member was able to assist when your original appointment was running behind. We understand that your time is valuable, and we're sorry the overall buying process took longer than expected. Your comments will be shared with our team as we continue working to improve the customer experience. Thank you for your business, may you enjoy many happy miles and memories in your new Tucson. Regards, Scott Robert Customer Relations Manager Lithia Hyundai of Reno 775-682-3352 SRobert@Lithia.com

August 08, 2026

Dealership Rating

Employee Rating

Iris was the best. We loved Iris. Haggling didn't happen. Was an easy negotiation. Thanks. We loved Iris. Haggling didn't happen. Was an easy negotiation. Thanks. More

by ROGERSRENO

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jeremy Olsen

Aug 10, 2026 -

Lithia Hyundai of Reno responded

Thank you for your five-star review of Lithia Hyundai of Reno! We're pleased to hear Iris made your experience so enjoyable and that the negotiation process was easy and hassle-free without any haggling. We look forward to welcoming you back the next time you need anything in the future!

August 06, 2026

Dealership Rating

Employee Rating

Great, from start to finish. Very helpful & we got exactly what we wanted! Thank you Very helpful & we got exactly what we wanted! Thank you More

by THEHANEYS13

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jeremy Olsen

Aug 07, 2026 -

Lithia Hyundai of Reno responded

It's wonderful to hear that you had a great experience from start to finish here at Lithia Hyundai of Reno! Thank you for taking the time to share this feedback with our team. We look forward to serving you again in the future. See you next time!

August 05, 2026

Dealership Rating

Employee Rating

We had a wonderful experience with our Palisade purchase. Sales person Dan was fun and knowledgeable. Closer Steve was great and fully explained everything. Finance went smoothly. Sales person Dan was fun and knowledgeable. Closer Steve was great and fully explained everything. Finance went smoothly. More

by PDRNORED

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Steve Leveille, Devin Rogers, Dan Dunham

Aug 05, 2026 -

Lithia Hyundai of Reno responded

We are so glad you had a wonderful experience with Dan, Steve, and our team! Thank you for choosing Lithia Hyundai of Reno and for sharing your feedback. Enjoy your new Palisade!

August 05, 2026

Dealership Rating

Employee Rating

Dan Dunham was our salesman. Outstanding. Very responsive and we never felt pressured to pursue a course of action we were not comfortable with. He was very helpful in setting up Outstanding. Very responsive and we never felt pressured to pursue a course of action we were not comfortable with. He was very helpful in setting up the tech in the new ride. He introduced us to the Service Dept staff and got us set up for our first service appointment. More

by AGAIGRUAT

Verified Customer

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Devin Rogers, Wes Wilson, Anthony Kimbell , Nicole Condron

Aug 05, 2026 -

Lithia Hyundai of Reno responded

Congratulations on your new ride! It's wonderful to hear Dan went above and beyond to assist you and get you comfortable with your new car. Thank you for choosing Lithia Hyundai of Reno, and we look forward to seeing you again!

August 04, 2026

Dealership Rating

Employee Rating

Fast, friendly, and professional! ! My first visit last year was so professional that I came back a year later to buy another vehicle!! ! My first visit last year was so professional that I came back a year later to buy another vehicle!! More

by RAYSOLANO141

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jeremy Olsen

Aug 05, 2026 -

Lithia Hyundai of Reno responded

Thank you for sharing your experience, Ray! Knowing your first visit brought you back a year later for another vehicle means the world to us. Everyone at Lithia Hyundai of Reno truly appreciates your continued trust. We hope you enjoy every mile in your new ride!

August 02, 2026

Dealership Rating

Employee Rating

Had a great experience, everyone we spoke to was very friendly and professional. We will recommend Hyundai of Reno to our friends and family. Thanks again! friendly and professional. We will recommend Hyundai of Reno to our friends and family. Thanks again! More

by julio.zendejas81

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jeremy Olsen

Aug 04, 2026 -

Lithia Hyundai of Reno responded

Thank you for the fantastic review! We will be sure to pass along your appreciation to the team.

July 31, 2026

Dealership Rating

Employee Rating

Great experience from the time I walk until I leave Always makes me feel welcome when I walk in Always makes me feel welcome when I walk in More

by Illalwayslovehim2008

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jeremy Olsen

Aug 03, 2026 -

Lithia Hyundai of Reno responded

Thank you for the five-star review! We're truly grateful to have you as a Lithia Hyundai of Reno customer. Until next time, take care!

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