Jeremy Parrish | Page 6

I had hoped to not leave a bad review, but I must. First, I want to say that my salesman was an absolute pleasure. if he didn't know something, he told us instead of trying to make something must. First, I want to say that my salesman was an absolute pleasure. if he didn't know something, he told us instead of trying to make something up. He was exceptionally polite and personable. My issues started after I took possession of the vehicle. I found that there was no spare key. After trying to have one cut, I learned that it needs a chip and I must go through the dealership to get one. I contacted my salesman, and he did search for one, but apparently the dealership did not receive it from the previous owner. After being referred to the parts department, I find that it is going to cost me approximately $300 to get a spare key. $220 for the key itself and $85 to program it. I had just spent a lot of money there, I feel that the car should come with a spare key. On this same day, I tell them that the brakes had started squealing, rather loudly. At this point I had possession of the vehicle for about one week and had put less than 50 miles on it. There had not been enough time or distance to account for the kind of wear and tear to cause brakes to squeal. I am told that the service department could fix the brakes, but it would be at my expense. I do realize and accept that when you buy a used vehicle, it comes as is. I feel that this was a mechanical issue that was hidden at the time of the sale. The last thing could possibly not be their fault. Kind of. When I received the registration for my new vehicle, it, in fact, was registration for the vehicle I had just traded in. I don't know if this is their fault or not. But what I do know, is that when I asked them about it, I was told that they would find out and let me know. That was on August 20th, nearly 3 weeks ago, and I have not heard from them since. This instance of non-communication is the one strike against my salesman. I would not recommend. More

by danielhunter515 Verified Customer Verified Customer

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Service department needs a lot of work over all. Communication, procrastination, and timeliness all need to be improved dramatically. Needs to be some follow through on service writes to communicate Communication, procrastination, and timeliness all need to be improved dramatically. Needs to be some follow through on service writes to communicate effectively with customers. More

by kaelanwillette Verified Customer Verified Customer

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Wonderful Experience. I bought my first new vehicle from Jimmy Britt. Bootsy, Reese, and Byron made the entire experience a pleasure to deal with. They had excellent knowledge about the vehicle and treated Jimmy Britt. Bootsy, Reese, and Byron made the entire experience a pleasure to deal with. They had excellent knowledge about the vehicle and treated me like family. I was informed of what was going on every step of the way, and they checked on me after the purchase. I would recommend everyone come to this dealership! More

by bhagin Verified Customer Verified Customer

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Nothing but a bunch of Liars.. Especially the OWNER!! Stay away and buy a FORD. The owner is nothing but South Georgia’s biggest Liar. Everyone I mean everyone go to Woody Folsom, Because he simply cares Stay away and buy a FORD. The owner is nothing but South Georgia’s biggest Liar. Everyone I mean everyone go to Woody Folsom, Because he simply cares, Jimmy and Jeremy are Liars period. More

by Was your best customer Verified Customer Verified Customer

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Had a great experience in trading vehicles at Jimmy Britt in Statesboro. Got numbers in about 10-15 minutes and test drive. On Saturday afternoon and I called on Monday morning and agreed. Did my financial w in Statesboro. Got numbers in about 10-15 minutes and test drive. On Saturday afternoon and I called on Monday morning and agreed. Did my financial work on phone and the salesperson delivered to my home on Tuesday. Only thing we don’t really like is tires. I would like to trade tires for some softer ones. Thanks for great deal and service. More

by fla01 Verified Customer Verified Customer

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Awesome friendly just excellent group of people your service staff is great..made my wait I g pleasant..enjoyed talking with them all. All tens!! service staff is great..made my wait I g pleasant..enjoyed talking with them all. All tens!! More

by ROXANNEDIC Verified Customer Verified Customer

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Jimmy Britt of statesboro were very helpful worked hard getting the deal we needed and Reese Camack was an awesome sales person highly recommend him ! getting the deal we needed and Reese Camack was an awesome sales person highly recommend him ! More

by rlove3094 Verified Customer Verified Customer

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Awesome service and personnel I have always got great service at Jimmy Britt Chrysler Jeep Dodge Ram. the personnel are professional and the service is always great. Not only do I have always got great service at Jimmy Britt Chrysler Jeep Dodge Ram. the personnel are professional and the service is always great. Not only do they keep my car in A-1 mechanical shape, but they let me know if there are other problems that need to be addressed. Their prices are competitive with other dealerships that I have used. I will recommend Jimmy Britt Chrysler Jeep Dodge Ram for everyone to check out and use. More

by HALL1951 Verified Customer Verified Customer

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Great service will always be back here to get my vehicle serviced. The staff was friendly and organized . Will recommend to everyone that I know. will always be back here to get my vehicle serviced. The staff was friendly and organized . Will recommend to everyone that I know. More

by TIMOTHY.BROWN.10 Verified Customer Verified Customer

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Love my Jeep Very friendly and considerate. Very open to and patient with questions. Responsive to negotiations and very helpful with financing. Do your homework Very friendly and considerate. Very open to and patient with questions. Responsive to negotiations and very helpful with financing. Do your homework and ask your questions. They are glad to respond. More

by Jeeper4good Verified Customer Verified Customer

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