Jeremy Ricks | Page 3

Beck Ford responded

Thanks so much, Robin! We’re glad we’ve been able to help and that you’ve had a good experience with us. We appreciate your loyalty and we'll certainly look forward to seeing you on your next visit!

Beck Ford responded

Thanks so much! We’re glad the pick-up and delivery service makes things easier for you, and we’re happy to take care of your truck. We really appreciate your kind words and your trust in Beck Ford! We're glad to have you as a part of our Beck Family!

Beck Ford responded

Thank you! We’re so glad you continue to have a great experience with us. Taking care of you and your car is our specialty! We'll see you next time!

Beck Ford responded

Thank you! We’re glad you had a good experience with our team. We look forward to seeing you again soon for your warranty service!

Beck Ford responded

Thank you for sharing your experience! We’re glad to hear you consistently receive great service and appreciate our upfront pricing — and even better when it comes in under the quote! We look forward to seeing you again at Beck Ford Quick Lane.

Beck Ford responded

Thank you for your kind words, Carolyn. We’re pleased to know our team was helpful and able to get you exactly what you needed. We truly appreciate your recommendation and are grateful for the opportunity to serve you. Please don't hesitate to reach out to us if you need anything on the sales or service side of our dealership.

Beck Ford responded

Thank you for sharing this wonderful history with us. We truly appreciate your long-standing trust in Beck—from your 2004 Mercury to your late husband’s 1974 Ford pickup. It means a great deal to know both vehicles are still in good shape and that you continue to rely on our team for service. Your loyalty and confidence in our honesty and care are sincerely valued. We are grateful for the opportunity to continue serving you.

Beck Ford responded

Thank you for taking the time to share your feedback, and for your long-standing loyalty over the years. We appreciate you bringing this to our attention. Although we are glad your truck was serviced, we apologize for the oversight with the spare tire and jack equipment not being reinstalled as requested. That should have been completed before we called to let you know the vehicle was ready. Your continued trust—over nearly 200,000 miles of visits—means a great deal to us, and we take your experience seriously. We will address this with the team to ensure it does not happen again. If there is anything further you need or if you have any other concerns, please do not hesitate to reach out.

Beck Ford responded

Thank you for sharing your experience. We’re glad you appreciated the low-pressure sales approach and that we had the right selection for what you were looking for. We truly value your support of our local business and look forward to serving you again.