Jeremy Rivera
Jeremy Rivera at Lexus of Pembroke Pines

Jeremy Rivera

Service Advisor

Lexus of Pembroke Pines

16150 Pines Boulevard
Pembroke Pines, FL 33027

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4.8
1,338 Reviews

Dealership Experience

14 yrs, 7 mos

4.8

1,338 Reviews

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1339 Reviews of Jeremy Rivera

August 10, 2025

Dealership Rating
Employee Rating

Very rarely do I have a bad experience at Lexus of Pembroke Pines. Jeremy is very accommodating and courteous. He was training another staff member to be a service advisor and she was just as nice. Se More

by LORIGRASSOFL
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Recommend Dealer
Yes

August 09, 2025

Dealership Rating
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The service department was very helpful and takes very good care of my vehicle. Thank you! More

by ANGLWINGS12
Service Price Transparency
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Recommend Dealer
Yes

August 09, 2025

Dealership Rating
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The service was excellent. I can’t complain this a best place to get a service for your More

by junemleandre
Service Price Transparency
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Recommend Dealer
Yes

August 09, 2025

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Excellent customer service. Extreme professionalism from all areas. The staff was friendly and helpful. Yes!!!!!! More

by timicky4ever
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Recommend Dealer
Yes

August 08, 2025

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Excelente servicio al cliente super recomendados rápidos y adicional me lavaron el carro es el mejor Dealer More

by claudiayulianatoroospina23
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Art Armani

August 04, 2025

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Third time at Lexus Pembroke Pines: Excellent Customer Service and attention to details. Waiting time: < 1 hr More

by COLONEDWIN83
Service Price Transparency
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Recommend Dealer
Yes
Aug 06, 2025

Lexus of Pembroke Pines responded

We are grateful for your return to Lexus of Pembroke Pines! It's wonderful to read you were satisfied with our customer service and timely care. See you next time! Safe travels ahead!

August 03, 2025

Dealership Rating
Employee Rating

El servicio fue excelente y nuestro consultor Jeremy tiene un 5 estrellas por servicio y mantenerme informado del progreso del servicio a mi auto. Gracias. More

by JIMMYTR
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Aug 06, 2025

Lexus of Pembroke Pines responded

Nos alegra saber que está satisfecho con Jeremy y el servicio en general. Gracias por elegir Lexus of Pembroke Pines!

August 01, 2025

Dealership Rating
Employee Rating

It is a great pleasure to be able to say a few words about Ms. Lorena Ortiz. from the first moment we met Lorena it was a feeling of confidence that we were her first priority. With zero reservation I More

by defenderone
Sales Price Transparency
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Recommend Dealer
Yes
Aug 01, 2025

Lexus of Pembroke Pines responded

We’re glad to hear Lorena made your experience so positive and comfortable from start to finish. Thank you for choosing Lexus of Pembroke Pines and for sharing your feedback - we’ll pass along your kind words to her!

July 31, 2025

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Employee Rating

The service was excellent. They sent me a video of my tires and brakes, so that I could see the problem. More

by martaedelgado72
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Aug 01, 2025

Lexus of Pembroke Pines responded

We appreciate you sharing this glowing five-star review of our team! Thank you for choosing Lexus of Pembroke Pines and for putting your trust in us. We look forward to seeing you down the road!

July 30, 2025

Dealership Rating
Employee Rating

Everything is great just would recommend having an uber service or something if you live close by because taking out a loaner is a long process. I was informed there is a pick up service will try it out ne More

by GABRIELA MATHEUS
Recommend Dealer
Yes
Jul 30, 2025

Lexus of Pembroke Pines responded

Gabriela, thank you for sharing your thoughtful feedback! We hear your concern, and we'll pass it along to the team. See you next time at Lexus of Pembroke Pines!

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