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Jeremy Rivera

Overview Reviews (1260) Inventory (634)

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Jeremy Rivera

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Jeremy Rivera

Service Advisor

Lexus of Pembroke Pines

16150 Pines Boulevard
Pembroke Pines, FL 33027

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4.7

1,260 Reviews

Overview Reviews (1260) Inventory (634)

Dealership Experience

14 yrs, 3 mos

4.7

1,260 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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1260 Reviews of Jeremy Rivera

April 30, 2025

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Employee Rating

Well organized, clean environment, and appropriate wait time. Only would like to see in the customer waiting room more variety of snacks and coffees. time. Only would like to see in the customer waiting room more variety of snacks and coffees. More

by IDALMYSFERNANDEZ

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

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April 30, 2025

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Great service! Fast and reliable! Came on Sunday and was out 1.5 hours later Fast and reliable! Came on Sunday and was out 1.5 hours later More

by meliyouragent

Verified Customer

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Recommend Dealer

Yes

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April 29, 2025

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I was very pleased with the service (as I always am) but I was rather taken back with the discovery that someone rummaged through my glove compartment and my center console for some reason. I was rather taken back with the discovery that someone rummaged through my glove compartment and my center console for some reason. More

by MikeBrill

Verified Customer

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Recommend Dealer

Yes

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April 25, 2025

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Lexus of Pembroke Pines is very fastidious about your vehicle. When you receive your vehicle after service, it looks as though it is brand new. Thank you service techs and everyone in the service departm vehicle. When you receive your vehicle after service, it looks as though it is brand new. Thank you service techs and everyone in the service department. More

by Davidinbend

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

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Apr 28, 2025 -

Lexus of Pembroke Pines responded

We're delighted to hear that our service team at Lexus of Pembroke Pines made your vehicle look brand new! Thank you for acknowledging their hard work and dedication. We appreciate your feedback!

April 23, 2025

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Employee Rating

From the first service when my car got out of warranty the transmission been acting bad the transmission been acting bad More

by TSACHOU

Verified Customer

Workmanship

Recommend Dealer

Other Employees Tagged: Scott Mankin, Gustavo Palacio, Jaime Garcia, Adam Hoglievina

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April 20, 2025

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Very helpful, Jeremy took care of of me right away and kept me updated on what was going on with my car kept me updated on what was going on with my car More

by Rachel Ramcharan

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

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Apr 21, 2025 -

Lexus of Pembroke Pines responded

Rachel, we're delighted to hear that Jeremy provided you with prompt and attentive service at Lexus of Pembroke Pines. Thank you for sharing your experience!

April 20, 2025

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Technicians performed the service fast as usual and car was given back clean and shiny was given back clean and shiny More

by ILBI71

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

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Apr 22, 2025 -

Lexus of Pembroke Pines responded

Thanks for sharing this praise for our team at Lexus of Pembroke Pines! We're glad to hear we could deliver your car back clean and shiny. Safe travels!

April 19, 2025

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Very clean dealiship, a friendly, polite and helpful staff, they work hard and fast to get your car serviced as soon as they can. staff, they work hard and fast to get your car serviced as soon as they can. More

by ILBI71

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jaime Garcia

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Apr 21, 2025 -

Lexus of Pembroke Pines responded

Thank you for sharing your experience with us! We're delighted to hear that our team at Lexus of Pembroke Pines provided efficient and friendly service. We appreciate your support and look forward to serving you again in the future!

April 18, 2025

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Employee Rating

A customer since 2002. Very satisfied with sales and service center. Fast and accurate response. Very satisfied with sales and service center. Fast and accurate response. More

by SERPAK

Verified Customer

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Workmanship

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Recommend Dealer

Yes

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Apr 21, 2025 -

Lexus of Pembroke Pines responded

We are so grateful to have earned your loyal business for so many years. Thank you for being part of the Lexus of Pembroke Pines family!

April 17, 2025

Dealership Rating

Employee Rating

Their attention was professional, they kept me informed and advised on what needed to be addressed ! I would come back every time and advised on what needed to be addressed ! I would come back every time More

by castelam

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 17, 2025 -

Lexus of Pembroke Pines responded

We're delighted to hear that you had a professional and informative experience with us at Lexus of Pembroke Pines! Thank you for your kind words, and we look forward to welcoming you back in the future.

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