Jeremy Rivera
Service Advisor
Lexus of Pembroke Pines
16150 Pines Boulevard
Pembroke Pines, FL 33027
Dealership Experience
15 yrs, 1 mo
1,451 Reviews
Write a Review1451 Reviews of Jeremy Rivera
February 13, 2026
The overall service was great. I did a walk-in on a Sunday and I was able to get my car back that evening. The biggest issue I had was the coding on the bill. When I received my bi I did a walk-in on a Sunday and I was able to get my car back that evening. The biggest issue I had was the coding on the bill. When I received my bill the description for the service caused some confusion. having the labor for putting on a new TPS labeled as diagnostics was alarming. More
February 11, 2026
Jeremy is a keeper! Professional,extremely pleasant, informing, honest.Appreciated sales team effort if we were going to replace hybrid which we had major problems with Professional,extremely pleasant, informing, honest.Appreciated sales team effort if we were going to replace hybrid which we had major problems with coming down from MI. We purchased the rx450h less than 1 years ago from you. More
Other Employees Tagged: Sal Kamal, Jorge Garcell , Jay Marlin
February 08, 2026
All was good. The only thing I sent Jeremy a message right after he texted me to see how everything went and he just kinda… I don’t know. Ignored it? He ask if all The only thing I sent Jeremy a message right after he texted me to see how everything went and he just kinda… I don’t know. Ignored it? He ask if all was good and I said “yes but wanted to make sure that the scratch that happened there was notated” no response. So I’m not understanding the follow up after the service. But ok. More
February 07, 2026
Took my car for a recall. It had to be kept for 25 days. During that time I was given a loaner. They were very nice and tried their best to make sure I was taken care during t It had to be kept for 25 days. During that time I was given a loaner. They were very nice and tried their best to make sure I was taken care during the time the was being serviced. More
February 04, 2026
I am never disappointed when I visit Lexus of Pembroke Pines for service. Time and time again, the level of care and professionalism is unmatched. Jeremy is always attentive, knowledgeable, and truly in t Pines for service. Time and time again, the level of care and professionalism is unmatched. Jeremy is always attentive, knowledgeable, and truly in tune with each customer he assists, making the entire experience seamless and stress-free. I will continue to echo that Lexus of Pembroke Pines sets the standard for exceptional service, and they have earned my continued trust and loyalty. More
January 29, 2026
The service was very professional and the wait time was great and the customer service team did their job very fast and professional great and the customer service team did their job very fast and professional More
Other Employees Tagged: Scott Mankin, Gustavo Palacio, Jaime Garcia, Adam Hoglievina

