Jeremy Rivera
Jeremy Rivera at Lexus of Pembroke Pines

Jeremy Rivera

Service Advisor

Lexus of Pembroke Pines

16150 Pines Boulevard
Pembroke Pines, FL 33027

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4.8
1,451 Reviews

Dealership Experience

15 yrs, 1 mo

4.8

1,451 Reviews

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1451 Reviews of Jeremy Rivera

February 15, 2026

Dealership Rating
Employee Rating

I appreciated the expeditious service that I received on having my vehicle serviced. Jeremy was a pleasure. More

by godzfav4
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Feb 16, 2026

Lexus of Pembroke Pines responded

We’re pleased to hear Jeremy provided speedy service! Thank you for choosing Lexus of Pembroke Pines.

February 13, 2026

Dealership Rating
Employee Rating

The overall service was great. I did a walk-in on a Sunday and I was able to get my car back that evening. The biggest issue I had was the coding on the bill. When I received my bi More

by Dpierre.mia
Service Price Transparency
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Recommend Dealer
Yes

February 13, 2026

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Jeremy is very professional, always it is a pleasure to deal with him. Great OK More

by pmartinezmp
Service Price Transparency
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Recommend Dealer
Yes
Feb 13, 2026

Lexus of Pembroke Pines responded

Thank you for the positive feedback! We appreciate you recognizing Jeremy's professionalism and how pleasant he is to work with at Lexus of Pembroke Pines.

February 11, 2026

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Jeremy is a keeper! Professional,extremely pleasant, informing, honest.Appreciated sales team effort if we were going to replace hybrid which we had major problems with More

by davidrphillips
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Sal Kamal, Jorge Garcell , Jay Marlin

Feb 11, 2026

Lexus of Pembroke Pines responded

Thank you for sharing your experience with Jeremy and the sales team here at Lexus of Pembroke Pines, David! We're sorry to hear about the initial issues you faced. We’re grateful for your continued trust. Congratulations on your new RX 450h!

February 08, 2026

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All was good. The only thing I sent Jeremy a message right after he texted me to see how everything went and he just kinda… I don’t know. Ignored it? He ask if all More

by SACHAMILEO
Recommend Dealer
Yes
Feb 09, 2026

Lexus of Pembroke Pines responded

Thank you for your feedback, although I'm sorry about the lack of communication. I’ll look into it right away. Please reach out to me directly so I can confirm this issue is documented. -Customer Service Team, Lexus of Pembroke Pines

February 07, 2026

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Took my car for a recall. It had to be kept for 25 days. During that time I was given a loaner. They were very nice and tried their best to make sure I was taken care during t More

by Alex
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Recommend Dealer
Yes
Feb 09, 2026

Lexus of Pembroke Pines responded

Hi Alex, we understand how inconvenient this situation must have been, so we're glad we could assist you throughout the service. Thank you for choosing us and for sharing your patience and understanding during your time with our team. Please don’t hesitate to reach out if there’s anything else we can do for you here at Lexus of Pembroke Pines!

February 04, 2026

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I am never disappointed when I visit Lexus of Pembroke Pines for service. Time and time again, the level of care and professionalism is unmatched. Jeremy is always attentive, knowledgeable, and truly in t More

by Shackdiva
Recommend Dealer
Yes
Feb 04, 2026

Lexus of Pembroke Pines responded

Thank you for your glowing review! We’re thrilled to hear that Jeremy and our team consistently provide you with seamless, attentive service. We truly appreciate your continued trust and loyalty and we look forward to serving you again at Lexus of Pembroke Pines!

February 01, 2026

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Excellent Dealership, wonderful/ clean atmosphere. Staff is considerate & conscientious. Results superb. Lovely snack area & Café Shop. Janet Dresch More

by JCDRESCH
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Recommend Dealer
Yes
Feb 02, 2026

Lexus of Pembroke Pines responded

Janet, thank you for the 5-star review! We are thrilled to hear that you had such a successful experience with our team and we hope to welcome you back to Lexus of Pembroke Pines in the future.

January 30, 2026

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jeremy Rivera gave Outstanding Service, communicates well, clear informative info for service needs . Exceptional Service , I give him a 5 Star⭐️⭐️⭐️⭐️⭐️ More

by BROWNANNIE610
Service Price Transparency
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Recommend Dealer
Yes
Jan 30, 2026

Lexus of Pembroke Pines responded

Thank you for the glowing review, Annie! We're delighted to hear that Jeremy provided outstanding, clear, and informative service. We'll be sure to pass along your kind words. We look forward to your next visit at Lexus of Pembroke Pines!

January 29, 2026

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The service was very professional and the wait time was great and the customer service team did their job very fast and professional More

by DELLALOGAN11
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Workmanship
Service Time
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Recommend Dealer
Yes
Jan 29, 2026

Lexus of Pembroke Pines responded

It's fantastic you appreciated our efficient and professional service at Lexus of Pembroke Pines! Thank you for choosing us and for sharing your feedback. We hope to welcome you back again down the road!

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