Jeremy Smith
Jeremy Smith at Vision Chrysler Dodge Jeep Ram

Jeremy Smith

Parts Department

Vision Chrysler Dodge Jeep Ram

920 Panorama Trl S
Rochester, NY 14625

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4.3
31 Reviews
4.3

31 Reviews

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31 Reviews of Jeremy Smith

July 07, 2026

Dealership Rating
Employee Rating

Responded well to our concerns, resolved the parts miscommunication quickly. … made sure we we satisfied More

by BWSHEARER
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Dengal, John Schmidt, Ron Kyle , Matt R.

Jul 08, 2026

Vision Chrysler Dodge Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

June 10, 2026

Dealership Rating
Employee Rating

Louie, is an amazing salesman. He knew all my needs and took care of all my concerns. Your Dealership did a wonderful job bringing louie on board. Everyone in the Dealership is a More

by Parkerembrey0@gmail.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 11, 2026

Vision Chrysler Dodge Jeep Ram responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 13, 2026

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Employee Rating

Jim was very professional and helpful! Helped me get in and out the same day with awesome new tires and a fresh inspection! Thank you!! More

by Joe
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Recommend Dealer
Yes
May 13, 2026

Vision Chrysler Dodge Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 25, 2026

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Employee Rating

Great sales support from Jeff Dennis I called up about looking for a nice Gladiator said he had just what I was looking for and made it happen great salesman. More

by TALLEN17
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Recommend Dealer
Yes
Apr 28, 2026

Vision Chrysler Dodge Jeep Ram responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 05, 2026

Dealership Rating
Employee Rating

Cost me $223 dollars for them to tell me that me driver side Jeep seat needs a cable, that’s going to cost me another $657 dollars… Bunch of CROOKS. More

by danabrady64
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Jim Dengal, John Schmidt, Ron Kyle , Jeremy Garnish, Matt R., Lucas Rigby

Apr 08, 2026

Vision Chrysler Dodge Jeep Ram responded

Dana. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

March 07, 2026

Dealership Rating
Employee Rating

My diesel Ram 2500 was repaired under extended emissions warranty and has not yet failed as of 21Apr26. That is wonderful. However, as best as I can tell, this Dealership and Ram's nation-wide management More

by MJCOUGLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Dengal, John Schmidt, Ron Kyle , Matt R., Nation wide, fleet-wide wide managers = A low 1

Mar 09, 2026

Vision Chrysler Dodge Jeep Ram responded

We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

February 11, 2026

Dealership Rating
Employee Rating

Great service department very helpful, the manger is amazing and is always willing to help! I recommend this dealership to anyone with a Jeep or dodge vehicle. More

by 19.marisa.kyle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Dengal, John Schmidt, Ron Kyle , Jeremy Garnish, Matt R., Lucas Rigby

Feb 11, 2026

Vision Chrysler Dodge Jeep Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

October 26, 2025

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Employee Rating

The problem was fixed but never called me when it was done I had to reach out to see if it was done. More

by AMANDALYN1991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Dengal, John Schmidt, Ron Kyle , Jeremy Garnish, Matt R., Lucas Rigby

Oct 28, 2025

Vision Chrysler Dodge Jeep Ram responded

We appreciate your feedback and are eager to better your return experience.

October 01, 2025

Dealership Rating
Employee Rating

Usually great but this time it took 4 visits to fix the speaker in my door. Worst thing was on the 3rd visit, they forgot to order my part! I wasn’t frustrated until then. Service people were nice and apol More

by jmobelle31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 01, 2025

Vision Chrysler Dodge Jeep Ram responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYRJ@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

September 07, 2025

Dealership Rating
Employee Rating

I am a devoted customer. You have kept my vehicle running very smoothly and only slightly disappointed me one time! More

by rcford1502001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Dengal, John Schmidt, Ron Kyle , Jeremy Garnish, Matt R., Lucas Rigby

Sep 08, 2025

Vision Chrysler Dodge Jeep Ram responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

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