I have been so impressed by the service department.
Jeremy took excellent care of all my car repairs and I was offered a loaner car, which was much appreciated.
Jeremy took excellent care of all my car repairs and I was offered a loaner car, which was much appreciated.
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by SSCHWEINZGER
Service Price Transparency
Jan 17, 2024 -
INFINITI OF DENVER responded
Sschweinzger - Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. Your review will help other customers make informed decisions and we can't thank you enough for that. Jeremuy will be excited about your kind words. We think he is pretty special, also. It is customers like you that make our job so rewarding. Thank you for your loyalty and support.
I highly recommend Infiniti of Denver for any needed
maintenance or repairs for your vehicle. They are very professional and a pleasure to deal with. I am always impressed with what great care my car re
maintenance or repairs for your vehicle. They are very professional and a pleasure to deal with. I am always impressed with what great care my car receives and all needed services are performed in a timely manner. Kudos to the entire staff.
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by amperry37
Service Price Transparency
Dec 23, 2023 -
INFINITI OF DENVER responded
Amperry37 - Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. We're committed to providing the best possible service to our customers and your review is a testament to that. We will pass along the kudos to the team. They will be excited.
Honest, thorough and professional team working together
to create a positive impact on the customer. Jeremy was my service person and he gave me the worst case scenario for my INFINITY’s alignment issues.
to create a positive impact on the customer. Jeremy was my service person and he gave me the worst case scenario for my INFINITY’s alignment issues. It turned out to not be the worst case and it was the honest way he treated me while explaining everything that was wrong and how they fixed it. I was given a loaner vehicle with the hope that I wouldn’t need it for the weekend, but just in case I did. I recommend you take your INFINITY to the INFINITY of Denver location on South Havana and get an idea of how a dealership should be run. Thanks Jeremy
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by jeffwhitsett
Service Price Transparency
Dec 20, 2023 -
INFINITI OF DENVER responded
Jeffwhitsett- wow wow wow. We absolutely love this so much. Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. Your review will help other customers make informed decisions and we can't thank you enough for that. Jeremy will be incredibly excited about your kind words. It is customers like you that make our job so rewarding. Thank you for your loyalty and support.Thank you for trusting INFINITI OF DENVER for all your automotive needs.
The Service Department has been great these past 9 years.
They are helpful, knowledgeable and very pleasant. Makes me want to buy another Infiniti when I need a new car.
They are helpful, knowledgeable and very pleasant. Makes me want to buy another Infiniti when I need a new car.
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by Kathi Cramer
Service Price Transparency
Dec 02, 2023 -
INFINITI OF DENVER responded
Kathi - this review made our day. Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. We so appreciate your support for the last 9 years. It warms our heart that you have enjoyed your visits with our service department. They will be excited. When you are ready to purchase we are sure you will have the same experience with our sales department. It is customers like you that make our job so rewarding. Thank you for choosing INFINITI OF DENVER for all your automotive needs.
Excellent Service!
Jeremy Strnad went above and beyond in meeting our expectations. We had bought a used Infiniti QX60 at another dealer, it was leaking oil. Good thing
Jeremy Strnad went above and beyond in meeting our expectations. We had bought a used Infiniti QX60 at another dealer, it was leaking oil. Good thing, we found out early enough to have the issue addressed.
Jeremy contacted the other dealership and found out that our used vehicle was covered under a limited warranty and that we could use that for the repairs needed. I did have to cover $200 for the deductible, however.
Regardless, it was a great experience. Infiniti of Denver has a customer for life as a result. Huge thank you to Jeremy.
Cheers!
Mark
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by mshafi
Service Price Transparency
Nov 16, 2023 -
INFINITI OF DENVER responded
Mahafi- wow. This is an incredible 5 star review. Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. Jeremy will be really excited to hear about your kind words. We think he is pretty special, also. Your review will help other customers make informed decisions and we can't thank you enough for that. If you have any further questions, please give us a call. We're always happy to help! Thank you for choosing INFINITI OF DENVER for all your automotive needs
Excellent service by the whole team, the whole crew is
knowledgeable of what they are doing and offering. Great customer service.
knowledgeable of what they are doing and offering. Great customer service.
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by MG
Service Price Transparency
Nov 13, 2023 -
INFINITI OF DENVER responded
MG - Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. Your review will help other customers make informed decisions and we can't thank you enough for that. The entire team will be excited about your kind words. It is customers like you that make our job so rewarding. Thank you for your loyalty and support. We know you could choose any dealer, so thank you for choosing INFINITI OF DENVER.
Efficient and very responsible.
Love the new mobile assistance. Driver picked up my car from my home and dropped off the loaner car. Great service!
Love the new mobile assistance. Driver picked up my car from my home and dropped off the loaner car. Great service!
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by Thenelsonteam
Service Price Transparency
Other Employees Tagged:
Amy
Oct 13, 2023 -
INFINITI OF DENVER responded
thenelsonteam-
This is awesome on the friday! Thank you for taking the time to let us know about your experience with INFINITI OF DENVER. We are glad to hear you enjoyed our complimentary valet program, Home by INFINITI OF DENVER. It is customers like you that make our job so rewarding. We know you can choose anyone, so thank you for choosing us for all your service needs. See you next time.
Great customer service service and service.
Love the car pick up and drop off service. That's amazing.
Love the car pick up and drop off service. That's amazing.
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by sebinthomas31
Service Price Transparency
Oct 03, 2023 -
INFINITI OF DENVER responded
sebonthomas31- Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. We are glad to hear you enjoyed our complimentary service valet, Home by INFINITI OF DENVER. The team will be so excited about your kind words. We're committed to providing the best possible service to our customers and your review is a testiment to that.Thank you for trusting INFINITI OF DENVER for all your automotive needs.
Everyone is so great to work with.
From Sales to Service, I can always count on them! We refuse to work with any other dealership!
From Sales to Service, I can always count on them! We refuse to work with any other dealership!
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by Phil Hansing
Service Price Transparency
Sep 26, 2023 -
INFINITI OF DENVER responded
Phil Hansing -
Thank you for taking to the time to let us and others know about your experience with INFINITI OF DENVER. WE appreciate you and Kristy being a long time customer in both our sales & service departments. It is customers like you two that make our job so rewarding. Congrats on the new QX50! We know you have a choice in dealers, so thank you for always choosing INFINITI OF DENVER.
I appreciated the fact they got my car in so quick as i
needed to drive to another state. They diagnosed my poorly running car and gave me a reasonable quote for some sensors that needed replacing. The car
needed to drive to another state. They diagnosed my poorly running car and gave me a reasonable quote for some sensors that needed replacing. The car was running poorly and I had the check engine light flashing and after spending the $2400 i still had a poorly running car and flashing check engine light on. Fortunately it did make it to Wisconsin but running awful, with a check engine light flashing and a reduced MPG of 15 miles per gallon. Not sure they did anything regarding the sensors. I did ask for new brakes and an oil change. Im pretty sure the brakes were done, but they didn't even replace the oil change sticker in my car. Hoping they changed the oil.
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by ron
Service Price Transparency
Aug 28, 2023 -
INFINITI OF DENVER responded
Ron - our sincere apologies about how you felt about your experience. We worked on your Nissan with 205,000 miles. We found multiple codes for engine timing and misfiring - We replaced the intake valve timing solenoid, intermediate lock control solenoid valve, intake valve timing control and exhaust valve timing control valve. We also did replaced your rear pads and rotors and we did a synthetic oil change. After completing repair the DTC related the solenoids were gone, however, a multi cylinder misfire code was still present. and did verify the compression was low in the engine. We advised you against driving the vehicle. Our recommendation was that you needed to replace the engine for the vehicle to function properly. With low compression, the engine is going to have a hard time idling, running, accelerating. You declined as you need to get back to Wisconsin. We are glad to hear you made it back home as we were worried about you. We believe we did the best we could with the timeframe you gave us. We are sorry you had the problems with your vehicle.