Jeremy Strnad
Jeremy Strnad at INFINITI OF DENVER

Jeremy Strnad | Page 3

Service Advisor

INFINITI OF DENVER

2990 S Havana St
Aurora, CO 80014

4.9
68 Reviews
4.9

68 Reviews

Write a Review

68 Reviews of Jeremy Strnad

August 28, 2023

Dealership Rating
Employee Rating

I appreciated the fact they got my car in so quick as i needed to drive to another state. They diagnosed my poorly running car and gave me a reasonable quote for some sensors that needed replacing. The car More

by ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Clark Hearold, Chris Madigan

Aug 28, 2023

INFINITI OF DENVER responded

Ron - our sincere apologies about how you felt about your experience. We worked on your Nissan with 205,000 miles. We found multiple codes for engine timing and misfiring - We replaced the intake valve timing solenoid, intermediate lock control solenoid valve, intake valve timing control and exhaust valve timing control valve. We also did replaced your rear pads and rotors and we did a synthetic oil change. After completing repair the DTC related the solenoids were gone, however, a multi cylinder misfire code was still present. and did verify the compression was low in the engine. We advised you against driving the vehicle. Our recommendation was that you needed to replace the engine for the vehicle to function properly. With low compression, the engine is going to have a hard time idling, running, accelerating. You declined as you need to get back to Wisconsin. We are glad to hear you made it back home as we were worried about you. We believe we did the best we could with the timeframe you gave us. We are sorry you had the problems with your vehicle.

August 18, 2023

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Employee Rating

Excellent, courteous service; good workmanship and willingness to keep at the task until all is right. Good help w/loaners when needed!! More

by marylove547
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clark Hearold, Chris Madigan

Aug 21, 2023

INFINITI OF DENVER responded

Marylove547- Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. We love this 5star review. Your review will help other customers make informed decisions and we can't thank you enough for that. It is customers like you that make our job so rewardin g. Thank you for your loyalty and support.Thank you for trusting INFINITI OF DENVER for all your automotive needs.

July 28, 2023

Dealership Rating
Employee Rating

Always the best service experience. All my concerns were addressed and resolved. Thank you Jeremy! More

by dezi.lacrue
Service Price Transparency
Service Time
Recommend Dealer
Yes
Jul 31, 2023

INFINITI OF DENVER responded

Dezi - Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. Jeremy will be excited about your kind words. We think he is pretty special, also. We're committed to providing the best possible service to our customers and your review is a testiment to that. We know you could choose any dealer, so thank you for choosing INFINITI OF DENVER.

July 09, 2023

Dealership Rating
Employee Rating

These folks have taken god care of my car and me! I can recommend them for all infiniti needs! Special thanks to Clark, who finds me solutions and best possible rates!! More

by marylove547
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 11, 2023

INFINITI OF DENVER responded

Marylove547- Your review means a lot to us and we're so grateful for your support. We think Clark is pretty special also. We have been lucky to have him a part of our team for almost 25 years. It is customers like you that make our job so rewarding. Thank you for your loyalty and support.Thank you for trusting INFINITI OF DENVER for all your automotive needs.

Jul 11, 2023

INFINITI OF DENVER responded

Marylove547- Your review means a lot to us and we're so grateful for your support. We think Clark is pretty special also. We have been lucky to have him a part of our team for almost 25 years. It is customers like you that make our job so rewarding. Thank you for your loyalty and support.Thank you for trusting INFINITI OF DENVER for all your automotive needs.

July 06, 2023

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Employee Rating

Thank you very much, you have been very supportive and professional. I really enjoyed my experience and I will definitely return. More

by MJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 07, 2023

INFINITI OF DENVER responded

MJ-Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. Jeremy will be excited about your kind words. We think he is pretty special, also. It is customers like you that make our job so rewarding. Thank you for your loyalty and support. We know you could choose any dealer, so thank you for choosing INFINITI OF DENVER.

July 05, 2023

Dealership Rating
Employee Rating

My repairs were done on time and the service advisor was pleasant. I was able to have a rental car while my car was being serviced. More

by jamesjackdds
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Clark Hearold

Jul 07, 2023

INFINITI OF DENVER responded

Jamesjackdds- Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. Your review will help other customers make informed decisions and we can't thank you enough for that. We are so happy to have you as a customer and we look forward to seeing you in the future.

July 01, 2023

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Employee Rating

Great customer service. Jeremy is Knowledgeable and trustworthy and very kind. I will continue to take my car to Infiniti of Denver for service. Thank you More

by sugndu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 03, 2023

INFINITI OF DENVER responded

Sugndu- Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. Jeremy will be excited about your kind words. We think he is pretty special, also. We are so happy to have you as a customer and we look forward to seeing you in the future. Thank you for trusting INFINITI OF DENVER for all your automotive needs.

June 23, 2023

Dealership Rating
Employee Rating

This dealership offers the very best service of any dealer I have ever worked with. Jeremy is amazing!!! More

by hafshary
Service Price Transparency
Recommend Dealer
Yes
Jun 27, 2023

INFINITI OF DENVER responded

hafshary - Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. Jeremy will be excited about your kind words. We think he is pretty special, also. We're committed to providing the best possible service to our customers and your review is a testi ment to that. Thank you for trusting INFINITI OF DENVER for all your automotive needs

June 22, 2023

Dealership Rating
Employee Rating

This was my first experience with Denver Infiniti as I am from Texas. With their professional commitment to providing exceptional service, all went as planned and all culminated in nothing short of "over the More

by herb
Service Price Transparency
Recommend Dealer
Yes
Jun 24, 2023

INFINITI OF DENVER responded

Herb - you are the best! Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. Jeremy will be excited about your kind words. We think he is pretty special, also. It is customers like you that make our job so rewarding. Thank you for trusting us for all your automotive needs when you are traveling to Colorado.

June 20, 2023

Dealership Rating
Employee Rating

This is the 2nd vehicle I have bought from Infiniti of Denver. I receive awesome service and knowledgeable folks. My last service request was above and beyond my expectations. Thank you! The concierge ser More

by Andreya
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Clark Hearold, Chris Madigan

Jun 24, 2023

INFINITI OF DENVER responded

Andreya - Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. Your review will help other customers make informed decisions and we can't thank you enough for that. Thank you for purchasing and servicing both of your INFINITIs with us. We are glad you enjoy our concierge service. We will pass along the kind words. We know you could choose any dealer, so thank you for choosing INFINITI OF DENVER.

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