Jeremy Sullivan
Jeremy Sullivan at Don Ayres Honda
Refer Me

Jeremy Sullivan

Service Advisor

Don Ayres Honda

4740 Lima Road
Fort Wayne, IN 46808

Contact Me
5.0
440 Reviews

For the last two years, service advisor Jeremy Sullivan has done his best to meet all of his customers’ needs. A lot of times, they tell him just how tough it is to take time away from their day to get an oil change or keep up with routine car maintenance. Beginning Monday, all that is going to change. Thanks to the new Happy Hours program, Don Ayres customers can take advantage of the less hectic evening hours to get their cars tuned up. “We decided to extend our hours,” Jeremy said. “A lot of our customers work during the day and this makes it easier for them to get their cars in. If we can make it any more convenient, then that’s what we’re here to do.” Outside of work, Sullivan has little time to rest. As the father of a one-year-old son, he says he’s almost always on the move.

5.0

440 Reviews

Write a Review

440 Reviews of Jeremy Sullivan

April 24, 2025

Dealership Rating
Employee Rating

Love Don Ayres. Great service , very friendly most of all explained all the work that needed done now and what could wait until my next service. More

by Sure
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 24, 2025

Don Ayres Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Don Ayres Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

April 10, 2025

Dealership Rating
Employee Rating

Jeremy has always taken care of me. He explains the maintenance schedule and he tells me the cost beforehand. More

by rhorne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 10, 2025

Don Ayres Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Don Ayres Honda!

April 01, 2025

Dealership Rating
Employee Rating

This was my first time to use the service department and I was pleasantly surprised at how nice and helpful all the staff were, especially Jeremy More

by rcjohn61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 01, 2025

Don Ayres Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 22, 2025

Dealership Rating
Employee Rating

I brought my truck in for the fuel pump recall. And I had other issues resolved at the same time. More

by ed.wschaefer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 24, 2025

Don Ayres Honda responded

Thanks, Ed, for sharing your thoughts about your experience with Don Ayres Honda. We appreciate your business and hope to see you again soon!

March 19, 2025

Dealership Rating
Employee Rating

Great service , nice staff. waiting areas are very nice. Coffee Provided is very good. Thanks More

by Rraval
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 19, 2025

Don Ayres Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

March 19, 2025

Dealership Rating
Employee Rating

Always enjoy working with Jeremy. Very friendly and conscientious. Glad to get recall taken care of. He always makes it a positive experience. More

by Elizabeth Doelling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 19, 2025

Don Ayres Honda responded

Elizabeth, It's great to hear that Jeremy was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Don Ayres Honda!

January 12, 2025

Dealership Rating
Employee Rating

Always get good service and complete as needed and on time Love the update to center More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 12, 2025

Don Ayres Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Dan, please let us know.

December 20, 2024

Dealership Rating
Employee Rating

I had a service app. for a recall and a oil change . Also had gotten a staple in a rear tire witch my service adviser found and got repaired Jeremy did a great job taken More

by Phil H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 21, 2024

Don Ayres Honda responded

Thank you, Phil, for sharing about your experience with Don Ayres Honda. We appreciate your business and hope to see you again soon!

December 10, 2024

Dealership Rating
Employee Rating

Love the new showroom! Rick and Jon were super-helpful. They explained everything in detail and worked out a price that I felt was fair. Most of all I love my new Honda Pa More

by dover1925
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jon Walker, Rick Kruger

Dec 11, 2024

Don Ayres Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Rick and Jon met your expectations. Thank you again for choosing Don Ayres Honda. We look forward to having you as one of our valued customers for many more years to come!

November 09, 2024

Dealership Rating
Employee Rating

The Service Department serves the client with great care and professionalism. Jeremy always ask about my family and personal life which makes me feel a part of the Ayres Family. More

by steveshaffer
Recommend Dealer
Yes
Nov 11, 2024

Don Ayres Honda responded

Thanks for sharing about your experience with Don Ayres Honda. We appreciate your business and hope to see you again soon!

1
...

Dealership Inventory (243 Vehicles)

new 2025 Honda Accord Hybrid car, priced at $34,590
2025 Honda Accord Hybrid
new
Crystal Black exterior
CVT
Front-wheel Drive
new 2025 Honda Ridgeline car, priced at $43,204
2025 Honda Ridgeline
new
Platinum White exterior
Automatic
All-wheel Drive
new 2025 Honda Civic car, priced at $29,049
2025 Honda Civic
new
Platinum White exterior
CVT
Front-wheel Drive
new 2025 Honda Civic car, priced at $28,754
2025 Honda Civic
new
Platinum White exterior
CVT
Front-wheel Drive
new 2025 Honda Ridgeline car, priced at $42,992
2025 Honda Ridgeline
new
Platinum White exterior
Automatic
All-wheel Drive
used 2024 Toyota RAV4 Hybrid car, priced at $37,699
2024 Toyota RAV4 Hybrid
used
Magnetic Gray Metallic exterior
CVT
All-wheel Drive