Jeremy Watson | Page 9

Communication with the service advisor was not existent. Unless I called. Had to even call the service manager who was able to somewhat solve my problem. Would still never told what exactly was wrong with t Unless I called. Had to even call the service manager who was able to somewhat solve my problem. Would still never told what exactly was wrong with the turbo on the vehicle More

by SUSAN.M.LAMBERT26 Verified Customer Verified Customer

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Dylan was great is diagnosing the problem with the front end of my ford escape end of my ford escape More

by Kenochev57 Verified Customer Verified Customer

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Very good to work with. Quick to handle the transactuon.clean friendly location close..clean Quick to handle the transactuon.clean friendly location close..clean More

by lauea1us Verified Customer Verified Customer

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Guys worked hard. Fixed it right Solved a difficult issue. Worked above and beyond expectations. All these employees deserve a raise. Fixed it right Solved a difficult issue. Worked above and beyond expectations. All these employees deserve a raise. More

by Toolisgod999 Verified Customer Verified Customer

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Ganley Ford of Parma took in my 2023 f150 due to factory paint defects. They were able to get my truck looked at and multiple defects fixed. Ford must have had some paint issues as I had multiple cracks and paint defects. They were able to get my truck looked at and multiple defects fixed. Ford must have had some paint issues as I had multiple cracks and dirt under the paint they turned into more cracks. I worked with the Service manager as the last service manager gave me the run around and when Jeremy took over he had me squared away. Got me a loaner vehicle while my truck was in the body shop and fixed a couple of other items at the same time. More

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I'm pleased to say I leases from Ford. I have been with them for over 9 years I have been with them for over 9 years More

by chenille131 Verified Customer Verified Customer

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Awesome experience as always. The staff there is very friendly and knowledgeable, Dylan had me in and out of there! Courtney recommended the hot chocolate from their coffee bar an The staff there is very friendly and knowledgeable, Dylan had me in and out of there! Courtney recommended the hot chocolate from their coffee bar and it was so good! 5 stars! More

by Jeruito Verified Customer Verified Customer

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Excellent communication, quality and service. Courtesy valet was awesome, very polite and prompt 👌 Will return again ! Courtesy valet was awesome, very polite and prompt 👌 Will return again ! More

by Uvgotdale Verified Customer Verified Customer

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Great service, would come back again and have been there often, very nice people there often, very nice people there More

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Yikes on bikes does communication need to be better. Also stock the paper in your night drop box. Also stock the paper in your night drop box. More

by jszymczuk84 Verified Customer Verified Customer

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