Jeremy Watson
Jeremy Watson at Ken Ganley Ford Parma

Jeremy Watson | Page 8

Service Manager

Ken Ganley Ford Parma

16100 Lorain Ave
Cleveland, OH 44111

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4.8
128 Reviews

Industry Experience

26 yrs, 10 mos

4.8

128 Reviews

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128 Reviews of Jeremy Watson

April 24, 2025

Dealership Rating
Employee Rating

Thank you for keeping my vehicles in running condition through the years. I have been going to Ken Ganley (used to be Bob Gillingham) for 20 years. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Hadgigeorgiou, Dylan Yavorsky , Alicia Jeffery, Dave Moga, Matt Newman

Apr 24, 2025

Ken Ganley Ford Parma responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Ford Parma. We look forward to having you as one of our valued customers for many more years to come!

April 18, 2025

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Jeremy thank you for keeping your word and getting my car fixed. I appreciate you and the workers that fixed it. It’s back to 100% now and I’m so thankful. Thank you so much More

by Dshipman1982
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dylan Yavorsky

Apr 18, 2025

Ken Ganley Ford Parma responded

Thanks for sharing your thoughts about your experience with Ken Ganley Ford Parma. We appreciate your business and hope to see you again soon!

April 15, 2025

Dealership Rating
Employee Rating

Easy and fast Super easy and fast process excellent service and I got a great deal More

by LUV2PLUMB911
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Watson

Apr 15, 2025

Ken Ganley Ford Parma responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Ford Parma. We look forward to having you as one of our valued customers for many more years to come!

April 14, 2025

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Brought my edge in for two recalls. Dave took care of things in only a couple hours and he was totally friendly and professional. More

by WFISHER29
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Dave Moga

Apr 15, 2025

Ken Ganley Ford Parma responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Parma.

Apr 16, 2025

Ken Ganley Ford Parma responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

April 10, 2025

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Employee Rating

It would appear nothing I requested was done. None of my recalls were done. I asked about pricing on a wheel bearing and got pricing for several other things including the wheel bearing but not t More

by jszymczuk84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: George Hadgigeorgiou, Dylan Yavorsky , Alicia Jeffery, Dave Moga, Matt Newman

Apr 13, 2025

Ken Ganley Ford Parma responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

April 02, 2025

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Had a noise concern with my new truck. Contacted the service department and they handled it from there without inconveniencing me in any way with their pickup and delivery they had my truc More

by SBIRCH2013
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Alicia Jeffery

Apr 02, 2025

Ken Ganley Ford Parma responded

Thanks for sharing about your experience with Ken Ganley Ford Parma. We appreciate your business and hope to see you again soon!

March 28, 2025

Dealership Rating
Employee Rating

The Service Department at Ken Ganley Ford in Parma is very good. I’ve had oil changes and a new battery install to major repair work (torque converter and purge/vapor mgmt. valve replacements) since th More

by Perotde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alicia Jeffery, Dave Moga

Mar 28, 2025

Ken Ganley Ford Parma responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

March 28, 2025

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Employee Rating

outstanding staff was great we’ll definitely will be coming again for next oil change More

by Star
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Hadgigeorgiou, Dylan Yavorsky , Alicia Jeffery, Dave Moga, Matt Newman

Mar 28, 2025

Ken Ganley Ford Parma responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

March 26, 2025

Dealership Rating
Employee Rating

From start to finish, couldn’t be happier with the high level of service I received. More

by Tim
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dylan Yavorsky , Tim Reese

Mar 26, 2025

Ken Ganley Ford Parma responded

Tim, We are delighted to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 23, 2025

Dealership Rating
Employee Rating

I’ve purchased my last 2 vehicles from here as well as serviced all 5 of my cars at Ken Ganley Ford in Parma as well. More

by SBIRCH2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alicia Jeffery

Mar 25, 2025

Ken Ganley Ford Parma responded

Hi, thank you for taking the time to leave a review for us at Ken Ganley Ford Parma. We're happy we could meet your expectations! We hope to see you soon!

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