Nick Feruito
Nick Feruito at Ken Ganley Ford West
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Nick Feruito

Finance Manager

Ken Ganley Ford West

16100 Lorain Ave
Cleveland, OH 44111

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4.8
165 Reviews
4.8

165 Reviews

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165 Reviews of Nick Feruito

December 03, 2023

Dealership Rating
Employee Rating

1st class service! Always going out their way to make things happen and putting the customer 1st like family More

by coachjoe20
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

November 27, 2023

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Great customer service. Explained everything in detail. Set up my Ford Pass. Connected my phone. They made the process of new car buying an excellent experience. I love my F More

by barbdaniel
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mark Rezzano

Nov 27, 2023

Ken Ganley Ford West responded

Thanks for sharing your thoughts about your experience with Ken Ganley Ford West. We appreciate your business and hope to see you again soon!

November 27, 2023

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Terrific customer service! Pam was very helpful and answered all of my questions! Made the purchase of my very first new car a very pleasant experience! Pam and Nick are very p More

by wasporcich
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Pam Koglman, Morgan Gallagher

Nov 27, 2023

Ken Ganley Ford West responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience working with Pam and Nick here at Ken Ganley Ford West.

November 27, 2023

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Employee Rating

Throughout the entire car buying process, Pam was extremely helpful and always very responsive to all of my questions! Her knowledge and personal experience with Ford Escapes was particularly helpful More

by tbscalley
Recommend Dealer
Yes

Other Employees Tagged: Pam Koglman , Allie Johnson

Nov 27, 2023

Ken Ganley Ford West responded

Thanks for sharing your thoughts about your experience with Ken Ganley Ford West. Pam and our team appreciate your business and hope to see you again soon!

Nov 29, 2023

Ken Ganley Ford West responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Ford West! We sincerely thank you for the positive review, and look forward to seeing you again soon!

November 15, 2023

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Buying a car is always a long process. I walked in with a less than ideal situation, and Salesman Mike LaScola and Finance Manager Nick Feruito did everything they could to help me out. More

by Greg85
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Mike LaScola

Nov 15, 2023

Ken Ganley Ford West responded

Greg, It's great to hear that Nick, Mike, and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford West!

Nov 17, 2023

Ken Ganley Ford West responded

Hello, we're happy to hear you had such a positive experience with our team! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

November 05, 2023

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Our new car salesman Austin Simpson went above and beyond to earn our business. Thank you More

by Earl
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Austin Simpson

Nov 05, 2023

Ken Ganley Ford West responded

Congratulations on your new purchase, Earl. It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford West!

November 02, 2023

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Mike was great to work with. Very simple process. None of the nonsense you fear when buying a car. I would absolutely buy from Ken Ganley Ford again. More

by Burritofest
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Mike LaScola

Nov 02, 2023

Ken Ganley Ford West responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Mike and our team here at Ken Ganley Ford West are glad to have you as a customer.

November 01, 2023

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The sales people are interested in making a fair deal. They're not out to hustle a buyer into a purchase that they will regret later.Very professional organization from top to bottom. More

by gregamac
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: C.J. Overman

Nov 01, 2023

Ken Ganley Ford West responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Greg, and look forward to your next visit.

Nov 03, 2023

Ken Ganley Ford West responded

Hi Gregamac, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 27, 2023

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Austin was very professional and took the time to answer all of my question. We would encourage anyone looking for a car to contact Austin. More

by valwinkler
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Austin Simpson

Oct 30, 2023

Ken Ganley Ford West responded

Hi Valwinkler, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

October 23, 2023

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Employee Rating

Excellent service. Everyone from sales to finance were extremely professional & accommodating! Happily pleased with everything! More

by carlyr2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Rezzano, Matt Palffy

Oct 23, 2023

Ken Ganley Ford West responded

Thank you, Carly! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Ford West, we look forward to having you as one of our valued customers for many more years to come!

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