Jerod Horch

Jerod Horch was excellent. Great follow thru between initial contact thru to shipment from Japan to the USA, then shipment from the Port of Long Beach to Lexus of Sacramento a Great follow thru between initial contact thru to shipment from Japan to the USA, then shipment from the Port of Long Beach to Lexus of Sacramento and finally to vehicle pick-up. The amount of paperwork for a cash purchase is ridiculous. Only a house purchase is worse. But the Finance Manager made it a bit smoother (still a silly amount of paperwork). More

by KINSEYS1954 Verified Customer Verified Customer

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Your customer service is very good. . I really appreciate your service. Sales representative is very nice. . I really appreciate your service. Sales representative is very nice. More

by BALRAJRAM Verified Customer Verified Customer

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5 Jerod was very accommodating when we switched from ux250 to nx350. Excellent customer service. ux250 to nx350. Excellent customer service. More

by anumanpillay Verified Customer Verified Customer

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We are by car in this store, the manager is really polite and all explaining, We were satisfied. and all explaining, We were satisfied. More

by ELENOCHKA30041988 Verified Customer Verified Customer

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Outstanding service! Went in there to discuss options on my lease and ended up getting a great deal on a new RZ 450e. Jerod was great, answered my questions, and was pati Went in there to discuss options on my lease and ended up getting a great deal on a new RZ 450e. Jerod was great, answered my questions, and was patient with me. It was an excellent experience! I highly recommend Lexus of Sacramento! More

by VALESMOTHER1 Verified Customer Verified Customer

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Starting with Carlos I was thinking of buying my car from Valley Lexus because I worked with them before, however they didn’t listen, I looked around and saw that Lexus of Sacramento just got a car so I emai Valley Lexus because I worked with them before, however they didn’t listen, I looked around and saw that Lexus of Sacramento just got a car so I emailed late Friday was surprised Carlos responded right away so I came in Saturday and Jarod was great I needed this car for my business not personal the team made it work from Jarod to Kal your financing Manager he was fantastic I’m very impressed with the whole experience and I will be loyal to Lexus of Sacramento!!! Normally I don’t leave a long review however if your considering a vehicle I would definitely recommend you talk with Lexus of Sacramento first!!! David Mckeehen Carmichael Ca. 12/15/2023 More

by PACIFICBUILDERSDAVE Verified Customer Verified Customer

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Lexus of Sacramento went over backwards to make sure that I would purchase the RX 350 of which I love They were very thorough and very professional I would purchase the RX 350 of which I love They were very thorough and very professional More

by BERKY13 Verified Customer Verified Customer

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Lexus of Sacramento made buying a vehicle a pleasure. Christian Simon and his staff are well informed with regard their product and very professional in every aspect. We were treated like family and did Christian Simon and his staff are well informed with regard their product and very professional in every aspect. We were treated like family and did not feel coerced in making our purchase. We will always go back to Lexus of Sacramento for future vehicle purchase More

by WILLIE.BULDA Verified Customer Verified Customer

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Everyone was great ! Service was top notch. The fastest and easiest service I’ve ever had Service was top notch. The fastest and easiest service I’ve ever had More

by MIKEISHA7 Verified Customer Verified Customer

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Our experience was great. The salesperson was knowledgeable and made us aware of options that was available to us for the vehicle. We were interested in even delivered the veh The salesperson was knowledgeable and made us aware of options that was available to us for the vehicle. We were interested in even delivered the vehicle. The next day we were highly pleased. More

by ESJSPENCER2000 Verified Customer Verified Customer

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