Jerome Richards
Jerome Richards at Ricart Used Car Factory
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Jerome Richards | Page 3

Sales Trainer

Ricart Used Car Factory

4255 S Hamilton Rd #140
Groveport, OH 43125

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4.9
92 Reviews

Jerome is another Ricart veteran. A N.C. native, Jerome traveled the world with the U.S. Army before moving to Columbus as a recruiter. He joined Ricart in 1995. Jerome says he likes to make the car-buying experience fun for his customers. Responsibilities also include the following brands: Ricart Ford, Ricart Mazda, Ricart Kia, Ricart Nissan, Ricart Mitsubishi, Ricart Hyundai and the Ricart Used Car Factory

Dealership Experience

28 yrs, 8 mos

Industry Experience

28 yrs, 8 mos

Languages Spoken

English English

4.9

92 Reviews

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92 Reviews of Jerome Richards

March 04, 2022

Dealership Rating
Employee Rating

I have bought about 8 of my cars going back 30 years from ricart. They have never rushed me to make a decision (I am very picky). I drive a lot cars until I find the right car for me. Ask for Andrew or Abb More

by Luv2fishpink
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andrew Harrison

February 19, 2022

Dealership Rating
Employee Rating

Very nice friendly very clean just a good place to get a car recommended this place to anyone. More

by Cassie
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Greg Roytman

February 08, 2022

Dealership Rating
Employee Rating

We purchased a vehicle five years ago from Ricart. The experience in the transaction was so smooth and everybody was so helpful and friendly is why we chose to come back. We had the same experience again More

by Scott
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Josh Tolliver, Rafael Jacobo , Michelle Hamilton

January 24, 2022

Dealership Rating
Employee Rating

John Thornton was very attentive to what I wanted and was very helpful in narrowing my decision down. More

by Manisha1627
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Thornton

December 21, 2021

Dealership Rating
Employee Rating

I love that they have figured out how to help without harassing you while on the lot, having prices on the cars really helps with this. Always friendly, helpful and best deals in the city! More

by Rnpooh76
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Abbigail Carter

November 02, 2021

Dealership Rating
Employee Rating

This dealership is worst car dealership. Their service sucks and have no respect to customers More

by James647006
Customer Service
Friendliness
Price
Recommend Dealer
No
Nov 02, 2021

Ricart Used Car Factory responded

We are so sorry to hear about your bad experience with us in the past. We've made conscious efforts and put in place new practices and policies to make sure every guest of ours has a personalized and world class experience. We would love the chance to win your business back! Without more information, I unfortunately cannot help you at this time. Please contact our Consumer Affairs Director, Lynne Dewitt at: (614) 836-6211. She will be able to look into this issue thoroughly and do everything she can to help you out. Thank you.

Nov 02, 2021

James647006 responded

An apology alone does not suffice; I was humiliated at your dealership....Management and salesperson lied to me and had me drive all the way to your dealership to be treated in a humiliating manner after I was promised to get into the car planned to buy. I had a very limited time and was wasted to make me leave your place empty-handed. I never got to see the car. The manager never came out to deflect and explain the situation and show some courtesy. I wasted a whole day waiting to come and buy the car which I eyed from the night before and I did show interest in it. This apology does not do it!!

September 08, 2021

Dealership Rating
Employee Rating

they did a great job as always! Great price and was in and out of there in a fast timely manner. Im sure I'll be back in the future. Thanks Ted More

by Ted
Customer Service
Friendliness
Price
Recommend Dealer
Yes

July 10, 2021

Dealership Rating
Employee Rating

From the moment I entered my online inquiry and received an immediate response from Dez Walker, I knew this was going to be a good car shopping experience. Kyle and Dez were great- no high pressure sales More

by Cyndirogers1002
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kyle Willis, Dez Walker

June 24, 2021

Dealership Rating
Employee Rating

Great customer service and speedy process. Thanks Ricart Automotive for my new clean car !! I never been to a dealership so fun and customer friendly! More

by Yungflygq
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Taesha Coles , Steve Walker

March 22, 2021

Dealership Rating
Employee Rating

Noah was great to deal with! He was young but very friendly and knowledgeable. He made the process very easy, even though it was closing time, he did not rush me. More

by tlc45640
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Tudor, Dan Grimes, Tim Plymale, Noah Stein , Steve Walker

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