Jerry Adams
Jerry Adams at Shottenkirk Ford Jasper

Jerry Adams | Page 11

Service Advisor

Shottenkirk Ford Jasper

868 GA-515
Jasper, GA 30143

5.0
329 Reviews
5.0

329 Reviews

Write a Review

329 Reviews of Jerry Adams

October 04, 2024

Dealership Rating
Employee Rating

Buying a char is a challenge but the team was very helpful. Very well informed and thorough! Would buy again in the future! Very good experience with all team members including the service group! More

by pgport321
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ivan Clarke, Kristi Stewart, Randy Pigue , Vernon McDonald

Oct 07, 2024

Shottenkirk Ford Jasper responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Jasper!

October 04, 2024

Dealership Rating
Employee Rating

Jerry did a great job; he was very attentive, answered questions, and kept me up to date. More

by HANKDUNLAP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Syme

Oct 07, 2024

Shottenkirk Ford Jasper responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

September 30, 2024

Dealership Rating
Employee Rating

Another great visit with this Shottenkirk service team. I'm glad I can actually speak to a real service advisor when scheduling an appointment rather than the automated answering service. More

by RBROWN47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 01, 2024

Shottenkirk Ford Jasper responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Ford Jasper!

September 29, 2024

Dealership Rating
Employee Rating

This is my go to place for any work needed on my truck. Jerry has been amazing along with their service crew. With one recall, one major repair and a number of preventative maintenance work, there have bee More

by KRUNCHTROLL
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Sep 30, 2024

Shottenkirk Ford Jasper responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Ford Jasper!

September 27, 2024

Dealership Rating
Employee Rating

Jerry was awesome, provided great service and advice. I look forward to working with him again. More

by BG86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 30, 2024

Shottenkirk Ford Jasper responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

September 27, 2024

Dealership Rating
Employee Rating

Knowledgeable and very personable and professional. Do a great job of going over and explaining what was done and what needs to be done for my car care. More

by MTBEARS636
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fred Rogers

Sep 30, 2024

Shottenkirk Ford Jasper responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Ford Jasper!

September 26, 2024

Dealership Rating
Employee Rating

Check in was very easy. They diagnosed my problem and Jerry called immediately to have me authorize the work to be completed. Pickup was fast all work was exceptionally don More

by cameron32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fred Rogers , Kara Jordan

Sep 27, 2024

Shottenkirk Ford Jasper responded

Cameron, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

September 24, 2024

Dealership Rating
Employee Rating

They are always amazing - quick, honest, and take great care of me. I have purchased my last 9 trucks from them because they are so awesome! More

by Laura Duncan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Disalvo, Brian Syme

Sep 25, 2024

Shottenkirk Ford Jasper responded

Laura, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Ford Jasper!

September 22, 2024

Dealership Rating
Employee Rating

Nice dealership, but lacking in the waiting area, compared to other Ford dealerships. Most have free amenities for their clients. More

by FINX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Disalvo

Sep 23, 2024

Shottenkirk Ford Jasper responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Ford Jasper

September 22, 2024

Dealership Rating
Employee Rating

Very prompt in getting back to me with the issue and also getting it taken care of. Great communication! More

by WLJ1150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 23, 2024

Shottenkirk Ford Jasper responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

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