This is my go to place for any work needed on my truck.
Jerry has been amazing along with their service crew. With one recall, one major repair and a number of preventative maintenance work, there have bee
Jerry has been amazing along with their service crew. With one recall, one major repair and a number of preventative maintenance work, there have been exactly zero issues. They are not as fast as a drive through place but I do not need to worry about work being performed afterward either. Highly recommend for service and repair.
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by KRUNCHTROLL
Verified Customer
Verified Customer
Service Price Transparency
Sep 30, 2024 -
Shottenkirk Ford Jasper responded
Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Ford Jasper!
Jerry was awesome, provided great service and advice.
I look forward to working with him again.
I look forward to working with him again.
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by BG86
Verified Customer
Verified Customer
Service Price Transparency
Sep 30, 2024 -
Shottenkirk Ford Jasper responded
Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!
Knowledgeable and very personable and professional.
Do a great job of going over and explaining what was done and what needs to be done for my car care.
Do a great job of going over and explaining what was done and what needs to be done for my car care.
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by MTBEARS636
Verified Customer
Verified Customer
Service Price Transparency
Sep 30, 2024 -
Shottenkirk Ford Jasper responded
Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Ford Jasper!
Check in was very easy.
They diagnosed my problem and Jerry called immediately to have me authorize the work to be completed. Pickup was fast all work was exceptionally don
They diagnosed my problem and Jerry called immediately to have me authorize the work to be completed. Pickup was fast all work was exceptionally done!
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by cameron32
Verified Customer
Verified Customer
Service Price Transparency
Sep 27, 2024 -
Shottenkirk Ford Jasper responded
Cameron, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!
They are always amazing - quick, honest, and take great
care of me. I have purchased my last 9 trucks from them because they are so awesome!
care of me. I have purchased my last 9 trucks from them because they are so awesome!
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by Laura Duncan
Verified Customer
Verified Customer
Service Price Transparency
Sep 25, 2024 -
Shottenkirk Ford Jasper responded
Laura, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Ford Jasper!
Nice dealership, but lacking in the waiting area,
compared to other Ford dealerships. Most have free amenities for their clients.
compared to other Ford dealerships. Most have free amenities for their clients.
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by FINX
Verified Customer
Verified Customer
Service Price Transparency
Sep 23, 2024 -
Shottenkirk Ford Jasper responded
Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Ford Jasper
Very prompt in getting back to me with the issue and also
getting it taken care of. Great communication!
getting it taken care of. Great communication!
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by WLJ1150
Verified Customer
Verified Customer
Service Price Transparency
Sep 23, 2024 -
Shottenkirk Ford Jasper responded
Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!
My loyalty to servicing my Ford at the dealership stems
from these attributes: timeliness, integrity, friendly staff, accurate estimates, and thorough inspections before any services are performed.
from these attributes: timeliness, integrity, friendly staff, accurate estimates, and thorough inspections before any services are performed.
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by CDW1752
Verified Customer
Verified Customer
Service Price Transparency
Sep 16, 2024 -
Shottenkirk Ford Jasper responded
Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Ford Jasper in the future!
Excellent service, good recommendations for optional
items, clear explanations of what was done, and god guidance on upcoming service needs to plan for.
items, clear explanations of what was done, and god guidance on upcoming service needs to plan for.
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by ROBINGCOLEMAN
Verified Customer
Verified Customer
Service Price Transparency
Sep 16, 2024 -
Shottenkirk Ford Jasper responded
Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!
Jerry and the service team in Jasper have been
consistently excellent through the years. Highly recommend.
consistently excellent through the years. Highly recommend.
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by ED.RUSCH
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Kara Jordan
Sep 16, 2024 -
Shottenkirk Ford Jasper responded
Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!
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