Jerry Adams
Jerry Adams at Shottenkirk Ford Jasper

Jerry Adams | Page 10

Service Advisor

Shottenkirk Ford Jasper

868 GA-515
Jasper, GA 30143

5.0
329 Reviews
5.0

329 Reviews

Write a Review

329 Reviews of Jerry Adams

October 25, 2024

Dealership Rating
Employee Rating

Great service! Every time I go I receive a very professional treatment. I recommend this place. More

by Marrero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Disalvo

Oct 28, 2024

Shottenkirk Ford Jasper responded

Marrero, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Ford Jasper!

October 25, 2024

Dealership Rating
Employee Rating

Had a basic oil change and tire rotation and asked to include the spare. They told my husband they couldn’t add the spare into the rotation because the dealership didn’t put a sensor in the tire. Proble More

by KELLYTERESI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 25, 2024

Shottenkirk Ford Jasper responded

KELLY, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 706-928-0602 and ask for one of our managers.

October 24, 2024

Dealership Rating
Employee Rating

Mr Adam’s is very professional and took care of my vehicle in a timely manor. His customer service is great More

by WANDAGBLALOCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 25, 2024

Shottenkirk Ford Jasper responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

October 24, 2024

Dealership Rating
Employee Rating

Jerry is by far one of the best service advisors I've ever worked with. Very informative and timely, no pressure for me to get extra work done. Definitely will be returning for future work. More

by John A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ivan Clarke, Renold Bridgemohan, Taylor Landry, Scott Disalvo, Brian Hughes , Rick Biles, Laura Collins, Kara Jordan, Tammy Ross

Oct 25, 2024

Shottenkirk Ford Jasper responded

John, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

October 24, 2024

Dealership Rating
Employee Rating

Kind, courteous service advisor who always answers whatever questions I have and ensures my Fusion is ready for the road. More

by Nathan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 25, 2024

Shottenkirk Ford Jasper responded

Nathan, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Ford Jasper!

October 24, 2024

Dealership Rating
Employee Rating

There were several customers and it took a little bit longer than usual but other than that it was good More

by ANDYMBUTLER51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Taylor Landry, Scott Disalvo, Brian Syme, Brian Hughes , Laura Collins, Kara Jordan, Tammy Ross

Oct 25, 2024

Shottenkirk Ford Jasper responded

ANDY, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Ford Jasper in the future!

October 24, 2024

Dealership Rating
Employee Rating

Jerry did an outstanding job working with the extended warranty and myself to get my vehicle fixed. Thanks Jerry! More

by JamesWanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Syme

Oct 25, 2024

Shottenkirk Ford Jasper responded

James, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

October 19, 2024

Dealership Rating
Employee Rating

Always very friendly and patient. They are prompt and welcomes business.. will definitely get my business again! More

by KYLEJ0621
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Syme

Oct 21, 2024

Shottenkirk Ford Jasper responded

KYLE, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Ford Jasper in the future!

October 19, 2024

Dealership Rating
Employee Rating

Very helpful to me. I just lost my husband and first time with dealing with car issues on my own. Very clear in explaining what was wrong. Thanks More

by JLSCHWENK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Syme , Kara Jordan

Oct 21, 2024

Shottenkirk Ford Jasper responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 18, 2024

Dealership Rating
Employee Rating

All work completed and on time to my satisfaction. Kara Jordan is a 5-star employee, she takes the time to explain everything and has an excellent attitude, Se works in a hectic environment and handl More

by CARL.BAUMAN2332
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kara Jordan

Oct 21, 2024

Shottenkirk Ford Jasper responded

CARL, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Ford Jasper!

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