My loyalty to servicing my Ford at the dealership stems
from these attributes: timeliness, integrity, friendly staff, accurate estimates, and thorough inspections before any services are performed.
from these attributes: timeliness, integrity, friendly staff, accurate estimates, and thorough inspections before any services are performed.
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by CDW1752
Verified Customer
Verified Customer
Service Price Transparency
Sep 16, 2024 -
Shottenkirk Ford Jasper responded
Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Ford Jasper in the future!
Excellent service, good recommendations for optional
items, clear explanations of what was done, and god guidance on upcoming service needs to plan for.
items, clear explanations of what was done, and god guidance on upcoming service needs to plan for.
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by ROBINGCOLEMAN
Verified Customer
Verified Customer
Service Price Transparency
Sep 16, 2024 -
Shottenkirk Ford Jasper responded
Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!
Jerry and the service team in Jasper have been
consistently excellent through the years. Highly recommend.
consistently excellent through the years. Highly recommend.
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by ED.RUSCH
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Kara Jordan
Sep 16, 2024 -
Shottenkirk Ford Jasper responded
Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!
Service was prompt.
Called in same day and they were able to work me on. Jerry was very courteous and Work was done satisfactory
Called in same day and they were able to work me on. Jerry was very courteous and Work was done satisfactory
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by JCMCKINNEYD28
Verified Customer
Verified Customer
Service Price Transparency
Sep 16, 2024 -
Shottenkirk Ford Jasper responded
Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!
Jerry was very professional, he explained the process.
I had oil change and tire rotation. It took about an hour and I was back in my car. It was easy to schedule for next day service. He checked when my
I had oil change and tire rotation. It took about an hour and I was back in my car. It was easy to schedule for next day service. He checked when my ceramic coating was due for my next visit. Thanks Jerry for your help..
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by K247K
Verified Customer
Verified Customer
Service Price Transparency
Sep 09, 2024 -
Shottenkirk Ford Jasper responded
Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!
Completed recall work in the timeline quoted.
Called me with questions regarding issues reported and responsive in communication.
Called me with questions regarding issues reported and responsive in communication.
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by Dan_M
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Kara Jordan
Sep 09, 2024 -
Shottenkirk Ford Jasper responded
Dan, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!
Great customer service.
I will be back to have my truck serviced again. Thank you
I will be back to have my truck serviced again. Thank you
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by ADAM1852
Verified Customer
Verified Customer
Service Price Transparency
Sep 09, 2024 -
Shottenkirk Ford Jasper responded
ADAM, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Ford Jasper!
Everything was done and taken care of in timely manner.
Thank you for your assistance
Thank you for your assistance
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by NYFARHAN
Verified Customer
Verified Customer
Service Price Transparency
Sep 05, 2024 -
Shottenkirk Ford Jasper responded
Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Ford Jasper!
Jerry has always given me and family exceptional service
when we brought our vehicles in . We seek him out to be our sevicff er representative.
when we brought our vehicles in . We seek him out to be our sevicff er representative.
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by crumbley3rd
Verified Customer
Verified Customer
Service Price Transparency
Aug 25, 2024 -
Shottenkirk Ford Jasper responded
Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!
Kara was exceptional.
Very pleasant, very professional and kept in communication extremely well. She has a great people person personality. I'm always very satisfied with
Very pleasant, very professional and kept in communication extremely well. She has a great people person personality. I'm always very satisfied with how I am treated and the level of service done by Shottenkirk Jasper will continue to use them for all of my car needs.
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by msherman30066
Verified Customer
Verified Customer
Service Price Transparency
Aug 25, 2024 -
Shottenkirk Ford Jasper responded
Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!
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