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Jerry Adams
Jerry Adams at Shottenkirk Ford Jasper

Jerry Adams | Page 22

Service Advisor

Shottenkirk Ford Jasper

868 GA-515
Jasper, GA 30143

5.0
316 Reviews
5.0

316 Reviews

Write a Review

316 Reviews of Jerry Adams

November 23, 2023

Dealership Rating
Employee Rating

The service department is great! Everyone is so friendly and helpful. Go see anyone of the service advisors, they can get you taken care of. Brian the service manager is extremely he More

by TAYLOR.TMAUTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Renold Bridgemohan, Taylor Landry, Scott Disalvo, Steve Ferenczy, Brian Syme, Johnny Jackson, Fred Rogers , Rick Biles, Kara Jordan

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Dec 10, 2023

Shottenkirk Ford Jasper responded

TAYLOR.TMAUTO, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

November 23, 2023

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Employee Rating

Great service and completed very quickly. Everything done above my expectations and the price was as expected More

by DAVIDCANDERSON1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 10, 2023

Shottenkirk Ford Jasper responded

DAVIDCANDERSON, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Ford Jasper!

November 19, 2023

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Employee Rating

My car was fixed properly and everyone was very nice! They have all very nice people in the service department More

by dmedwardsco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Taylor Landry, Scott Disalvo, Rick Leyva, Brian Syme, Johnny Jackson, Fred Rogers , Kara Jordan

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Nov 20, 2023

Shottenkirk Ford Jasper responded

dmedwardsco, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

November 17, 2023

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Employee Rating

Service was Much better than prior visits - better communication and turn around time was very reasonable More

by JOHNRDELK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 19, 2023

Shottenkirk Ford Jasper responded

JOHNRDELK, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Ford Jasper!

November 17, 2023

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Employee Rating

I never have a problem when I bring something in, this last visit Jerry and Kara took care of me, was just for an oil change and tire rotation. They also fixed a minor trim issue in the cabin that I poin More

by pjcolombo1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Taylor Landry, Scott Disalvo, Brian Syme , Kara Jordan

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Nov 20, 2023

Shottenkirk Ford Jasper responded

pjcolombo1, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

November 14, 2023

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Employee Rating

I had an appointment with someone that didn’t work there anymore and they stepped in and took good care of me More

by KWADE98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Syme

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Nov 15, 2023

Shottenkirk Ford Jasper responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Ford Jasper in the future!

November 12, 2023

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Employee Rating

Excellent service, and friendly people! I am definitely going to keep coming back to Shottenkirk Ford in Jasper. More

by todd.swanger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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November 11, 2023

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Employee Rating

You are short on staff and another was quitting. Also, service management seems to be in disarray. Another customer's keys were lost for (30+) minutes. More

by EDWARDPALMER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Nov 13, 2023

Shottenkirk Ford Jasper responded

EDWARDPALMER1, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Ford Jasper

November 07, 2023

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Employee Rating

Great service -rep professional, courteous, knowledgeable friendly, and took total care of my service needs!!! More

by SADLER2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kara Jordan, Rocky Mahan

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Nov 08, 2023

Shottenkirk Ford Jasper responded

SADLER2, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

November 02, 2023

Dealership Rating
Employee Rating

Excellent service as usual from Jerry. Always explains service issues & provides a solution for correction of the problem. Jerry keeps you updated by phone if you have to leave your vehicl More

by H_JVIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Nov 03, 2023

Shottenkirk Ford Jasper responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

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