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Jerry Adams
Jerry Adams at Shottenkirk Ford Jasper

Jerry Adams | Page 22

Service Advisor

Shottenkirk Ford Jasper

868 GA-515
Jasper, GA 30143

5.0
329 Reviews
5.0

329 Reviews

Write a Review

329 Reviews of Jerry Adams

January 25, 2024

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Employee Rating

Great dealership! I service my company car there and will buying my new personal vehicle there very soon. 10 out of 10 More

by Mike P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Renold Bridgemohan, Taylor Landry, Scott Disalvo, Rick Leyva, Brian Syme, Johnny Jackson, Fred Rogers , Rick Biles, Kara Jordan

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Jan 28, 2024

Shottenkirk Ford Jasper responded

Mike, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

January 18, 2024

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Employee Rating

it was a very pleasant experience. i would highly recommend this service to anyone needing help. More

by BERAUSCHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kara Jordan

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Jan 19, 2024

Shottenkirk Ford Jasper responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Ford Jasper in the future!

January 14, 2024

Dealership Rating
Employee Rating

The service department has been excellent. The sales experience poor included very expensive dealer "warranty unexplainrd" that I failed to catch when ordering my Maverick. More

by jimsease44
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Sang Kim , Kara Jordan

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Jan 16, 2024

Shottenkirk Ford Jasper responded

jim, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 706-928-0602 and ask for one of our managers.

January 09, 2024

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Employee Rating

Separate from this review, while maintenance was being done I walked your sales floor - - I saw a sale price on a vehicle at $113K+! WOW! More

by FRISCHKNECHT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jan 10, 2024

Shottenkirk Ford Jasper responded

Hi, thank you for sharing your experience with us. We appreciate your feedback!

January 05, 2024

Dealership Rating
Employee Rating

Jerry Adams was efficient and communicative during my service at a busy time of their day. More

by BOBADAMS6543
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jan 08, 2024

Shottenkirk Ford Jasper responded

BOB, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Ford Jasper in the future!

January 02, 2024

Dealership Rating
Employee Rating

Jerry my service writer was great. Service time a little slow do to lack of service techs More

by RMILLER27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jan 03, 2024

Shottenkirk Ford Jasper responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Ford Jasper

December 29, 2023

Dealership Rating
Employee Rating

Always a pleasant experience in the service department, Kara and Jerry are my favorite advisors. More

by ROD10159
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Renold Bridgemohan, Brian Syme, Fred Rogers , Kara Jordan

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Jan 02, 2024

Shottenkirk Ford Jasper responded

Rod, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

December 28, 2023

Dealership Rating
Employee Rating

Takes to long for oil change waited over hour and half check out was to slow no card readers More

by TRACYMSMITH21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Brian Syme

Print
Dec 28, 2023

Shottenkirk Ford Jasper responded

TRACYMSMITH, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Ford Jasper

December 22, 2023

Dealership Rating
Employee Rating

Jerry was great and very helpful! He kept me informed about my car while it was getting serviced. More

by KAYTIE.HUGHES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Dec 26, 2023

Shottenkirk Ford Jasper responded

KAYTIE.HUGHES, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

December 16, 2023

Dealership Rating
Employee Rating

They are timely, efficient and I would not take my truck anyplace else. I purchase my truck there and More

by IRENEM0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kara Jordan

Print
Dec 17, 2023

Shottenkirk Ford Jasper responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Ford Jasper in the future!

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