Jerry Adams | Page 23

Jerry is always friendly and always lets me know exactly what work needs to done on my Edge SUV. Makes me aware of promotions and discounts that I have in Ford passport. He makes sure that the work is co what work needs to done on my Edge SUV. Makes me aware of promotions and discounts that I have in Ford passport. He makes sure that the work is completed on my time frame. Always calls me to let me know the cost and work needed. More

by DEBBIEHWRIGHT Verified Customer Verified Customer

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Once again Jerry and the service staff came through for me when I was sort of in an emergency situation. My husband purchased new headlights from an auto supply store and they were not compatible with my me when I was sort of in an emergency situation. My husband purchased new headlights from an auto supply store and they were not compatible with my Ford Edge. I actually could not see to drive at night. Jerry was able to work me in without an appointment and the service manager (do not know his name) promptly replaced them with factory bulbs, recalibrated, and I am now safe to drive. When I was in line to speak with Jerry, there were 3 customers in front of me waiting to see him and each one praised him as their go-to guy for all maintenance/repair needs. One lady has been working with Jerry for several years. The facility itself is top notch, the waiting area clean and inviting, and I feel so thankful that I can take my car to a reliable and friendly service center. More

by ALLEGHANY.MIMI Verified Customer Verified Customer

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Extremely professional service advisors. Explained the work necessary and when I had a question, Jerry had an immediate reasonable response. Explained the work necessary and when I had a question, Jerry had an immediate reasonable response. More

by GREG.CAUDLE Verified Customer Verified Customer

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The service department is great! Everyone is so friendly and helpful. Go see anyone of the service advisors, they can get you taken care of. Brian the service manager is extremely he Everyone is so friendly and helpful. Go see anyone of the service advisors, they can get you taken care of. Brian the service manager is extremely helpful and helped make my service process very smooth. More

by TAYLOR.TMAUTO Verified Customer Verified Customer

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Great service and completed very quickly. Everything done above my expectations and the price was as expected Everything done above my expectations and the price was as expected More

by DAVIDCANDERSON1 Verified Customer Verified Customer

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My car was fixed properly and everyone was very nice! They have all very nice people in the service department They have all very nice people in the service department More

by dmedwardsco Verified Customer Verified Customer

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Service was Much better than prior visits - better communication and turn around time was very reasonable communication and turn around time was very reasonable More

by JOHNRDELK Verified Customer Verified Customer

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I never have a problem when I bring something in, this last visit Jerry and Kara took care of me, was just for an oil change and tire rotation. They also fixed a minor trim issue in the cabin that I poin last visit Jerry and Kara took care of me, was just for an oil change and tire rotation. They also fixed a minor trim issue in the cabin that I pointed out. More

by pjcolombo1 Verified Customer Verified Customer

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I had an appointment with someone that didn’t work there anymore and they stepped in and took good care of me anymore and they stepped in and took good care of me More

by KWADE98 Verified Customer Verified Customer

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Excellent service, and friendly people! I am definitely going to keep coming back to Shottenkirk Ford in Jasper. I am definitely going to keep coming back to Shottenkirk Ford in Jasper. More

by todd.swanger Verified Customer Verified Customer

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