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Jerry Adams
Jerry Adams at Shottenkirk Ford Jasper

Jerry Adams | Page 24

Service Advisor

Shottenkirk Ford Jasper

868 GA-515
Jasper, GA 30143

5.0
316 Reviews
5.0

316 Reviews

Write a Review

316 Reviews of Jerry Adams

October 11, 2023

Dealership Rating
Employee Rating

Friendly and helpful, Jerry took time to go over and answer several questions that were concerns for me. Got a lot of useful information. More

by bobwilson613
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 12, 2023

Shottenkirk Ford Jasper responded

bobwilson613, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Ford Jasper in the future!

October 11, 2023

Dealership Rating
Employee Rating

Thanks to Scott I was able to pick up my car after work. He stayed late and picked me up to help me out! More

by J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Taylor Landry, Scott Disalvo , Kara Jordan, Rocky Mahan

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Oct 12, 2023

Shottenkirk Ford Jasper responded

J, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

October 01, 2023

Dealership Rating
Employee Rating

I highly recommend Keith Bramlett, good salesman knows his products! This is second vehicle I have bought from Keith and Shottenkirk. More

by PAWEST63
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eddie Hefferon, Keith Bramlett , Kara Jordan

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Oct 02, 2023

Shottenkirk Ford Jasper responded

PAWEST63, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Jasper!

September 29, 2023

Dealership Rating
Employee Rating

Jerry was very thorough and explained everything to me so that I can understand what I need to do to keep my Explorer up to date on its maintenance services. More

by JAIMA2642
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Syme

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Oct 02, 2023

Shottenkirk Ford Jasper responded

JAIMA2642, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Ford Jasper in the future!

September 28, 2023

Dealership Rating
Employee Rating

Service has always been good The people I’ve dealt with have always been professional. This has been the only place my vehicle has been for service. More

by RANDALLSIMMONS133
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sang Kim , Kara Jordan, 5 stars to Rick Biles and Renolds Maintenance Director.

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Sep 29, 2023

Shottenkirk Ford Jasper responded

RANDALLSIMMONS133, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

September 26, 2023

Dealership Rating
Employee Rating

Jerry and the dealership were extremely helpful with getting me a loaner vehicle. Jerry was honest with me on the estimated time involved repairing my vehicle. More

by KLDUNCAN24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Sep 27, 2023

Shottenkirk Ford Jasper responded

KLDUNCAN24, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

September 25, 2023

Dealership Rating
Employee Rating

Always a pleasure to get my Ford serviced. Jerry always greets you with a smile. He always explains everything and keeps me informed of any future work my Ford may need. He knows my driving More

by MJSHARP321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Taylor

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Sep 26, 2023

Shottenkirk Ford Jasper responded

MJSHARP321, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

September 18, 2023

Dealership Rating
Employee Rating

Got my van in and out quickly, very good communication! Reasonably priced for the work performed, great follow up! More

by ALLBETTERPLUMBING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Syme

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Sep 19, 2023

Shottenkirk Ford Jasper responded

ALLBETTERPLUMBING, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

September 15, 2023

Dealership Rating
Employee Rating

Jerry kept me up to to date while our Explorer was in for maintenance. We trust his recommendation and the people in the service department. Very kind and professional. Thanks Jerry for meeting our needs. J More

by CRKMOGUL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Sep 18, 2023

Shottenkirk Ford Jasper responded

CRKMOGUL, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Jasper!

September 13, 2023

Dealership Rating
Employee Rating

Jerry was very helpful and cordial ! Truck was ready early and lady that brought truck to me was prompt and energetic More

by WARDENDEP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Sep 14, 2023

Shottenkirk Ford Jasper responded

WARDENDEP, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Ford Jasper in the future!

Sep 14, 2023

WARDENDEP responded

After taking with several owners of f-250’s of which none indicated that the steering column boot was located anywhere but against the firewall of their vehicle. Mr Adams advised the mechanic said and showed him that the boot was some 12 inches from firewall and that was normal!! Videos show it being mounted in the firewall.

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