Jerry Chavez

Almost painless experience taking care of a recall. Shuttle service is excellent to and from Watsonville. Friendly and efficient service. Great communication on status of repair. Shuttle service is excellent to and from Watsonville. Friendly and efficient service. Great communication on status of repair. More

by Chowwan Verified Customer Verified Customer

Report | Print

Almost painless experience taking care of a recall. Shuttle service is excellent to and from Watsonville. Friendly and efficient service. Great communication on status of repair. Shuttle service is excellent to and from Watsonville. Friendly and efficient service. Great communication on status of repair. More

by Chowwan Verified Customer Verified Customer

Report | Print

Easy drop off to get coating protection. Then get a rental in case we need to travel. Then get a rental in case we need to travel. More

by michael.chao Verified Customer Verified Customer

Report | Print

Great waiting room and hospitality while you wait for your car I love Toyota of Santa Cruz!!! your car I love Toyota of Santa Cruz!!! More

by alohaglor3 Verified Customer Verified Customer

Report | Print

Great customer service, very accurate on vehicle time delivery. I would consider scheduling my future maintenance appointments with Jerry Chavez. delivery. I would consider scheduling my future maintenance appointments with Jerry Chavez. More

by keka1122 Verified Customer Verified Customer

Report | Print

Vehicles hood was left unlatched Sat waiting a long time after service was completed service wanted to sell me a new cabin filter that was not even inspected Just going by mileage I guess? I am an ex Toyo after service was completed service wanted to sell me a new cabin filter that was not even inspected Just going by mileage I guess? I am an ex Toyota mechanic and I would only recommend an air filter after an actual inspection. Other shops provide free brake inspection during a on lift style oil change. It’s something to do while oil is draining. For what the hourly rate is consumers would like to know the car is being properly once over visually, plus tire pressure checked. If you’re just making recommendations due to mileage the shop is just profit driven. More

by joanndbryant Verified Customer Verified Customer

Report | Print

Excellent service Was greeted when I dropped. The car off was kept in the loop in regards to when the car would be done. The car off was kept in the loop in regards to when the car would be done. More

by dave.venezio Verified Customer Verified Customer

Report | Print

I’ve been doing business with Santa Cruz Toyota since 1993 and always been very satisfied with the customer service and would highly recommend Toyota to anyone! 1993 and always been very satisfied with the customer service and would highly recommend Toyota to anyone! More

by donzo462 Verified Customer Verified Customer

Report | Print

Friendly, prompt, helpful, and informative Jerry was great! My service went smoothly with him and he was very transparent and informative of everything that was happening great! My service went smoothly with him and he was very transparent and informative of everything that was happening More

by hoffka2 Verified Customer Verified Customer

Report | Print

I took my car in for an 40K mile service. The staff was Easy to work with. The car was done in the time quoted. VERY Competent service department. The staff was Easy to work with. The car was done in the time quoted. VERY Competent service department. More

by phil.marla Verified Customer Verified Customer

Report | Print