Jerry Chavez
Jerry Chavez at Santa Cruz Toyota

Jerry Chavez | Page 2

Service Consultant

Santa Cruz Toyota

4200 Auto Plaza Dr
Capitola, CA 95010

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4.7
76 Reviews
4.7

76 Reviews

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76 Reviews of Jerry Chavez

September 23, 2026

Dealership Rating
Employee Rating

Great, service and clear communication. Brought in my vehicle early and my service was completed in a timely manner. Over all it was a smooth process. More

by Rmleon831sc
Recommend Dealer
Yes

Other Employees Tagged: Jerry Chavez

Sep 23, 2026

Santa Cruz Toyota responded

We’re glad you found our communication clear and the service process smooth. Your feedback about the timely completion of your Toyota 4Runner repair means a lot to our service team. Please let us know if there’s anything else we can do for you.

September 20, 2026

Dealership Rating
Employee Rating

Straight forward, good knowledge. No pressure until the finance guy as usual Ive said enough More

by Rublestructure
Recommend Dealer
Yes

Other Employees Tagged: Jerry Chavez

Sep 21, 2026

Santa Cruz Toyota responded

We appreciate the feedback and your business, and our team hopes to see you again!

September 15, 2026

Dealership Rating
Employee Rating

Excepcional Nice and professional people I'm very satisfied with the service The job was done on time More

by hernandezpacheco29
Recommend Dealer
Yes

Other Employees Tagged: Jerry Chavez

Sep 16, 2026

Santa Cruz Toyota responded

Thank you so much for the great review! Our team truly enjoyed having you here, and we wish you many happy and safe miles. See you next time!

September 03, 2026

Dealership Rating
Employee Rating

I think SC Toyota is the real Santa Cruz Superstore. Their parts department is one of the best departments I've ever seen. More

by hoswaysuavo
Recommend Dealer
Yes

Other Employees Tagged: Jerry Chavez

Sep 04, 2026

Santa Cruz Toyota responded

Thank you for taking the time to share your experience with us! See you next time.

September 03, 2026

Dealership Rating
Employee Rating

Good. Helpful and friendly service all around. Greeted as soon as I arrived. Checked in quickly. The driver was great and friendly. More

by elinarher
Recommend Dealer
Yes

Other Employees Tagged: Jerry Chavez

Sep 03, 2026

Santa Cruz Toyota responded

Hearing you felt greeted right away and appreciated the quick check-in means a lot to our service team. We’re pleased we could have our driver take care of your Camry with a friendly touch throughout the visit.

September 03, 2026

Dealership Rating
Employee Rating

Good. Helpful and friendly service all around. Greeted as soon as I arrived. Checked in quickly. The driver was great and friendly. More

by elinarher
Recommend Dealer
Yes

Other Employees Tagged: Jerry Chavez

Sep 03, 2026

Santa Cruz Toyota responded

Thank you for the five-star rating! We’re glad our team greeted you promptly, checked you in quickly, and that our driver delivered friendly service on your Camry.

September 02, 2026

Dealership Rating
Employee Rating

I have a very bad experience with the rental card. I have been client for probably 30 years at Toyota. I usually leave my car for services since I can get rental car. The day that I left my car the pe More

by alicialopez2005
Recommend Dealer
No

Other Employees Tagged: Jerry Chavez

Sep 03, 2026

Santa Cruz Toyota responded

Our team aims to provide 5-star service to every customer and strives to be a service team our customers can count on. We are sorry that you left feeling less than satisfied and we would like to speak with you so we can properly address this situation. Please reach out at your earliest convenience. - Simon Bachir, General Manager, simonb@santacruztoyota.com

September 01, 2026

Dealership Rating
Employee Rating

Arrived on time and was meet by a person that assigned a number to my car. Jerry arrived shortly after and asked me to meet at his desk where he determined service needed and provided an explanation of serv More

by vle123
Recommend Dealer
Yes

Other Employees Tagged: Jerry Chavez

Sep 01, 2026

Santa Cruz Toyota responded

Your mention of how clearly Jerry outlined the needed work highlights our team’s commitment to keeping you informed. We’re pleased we could promptly replace the spark plugs and filter on your Camry Hybrid, and knowing our text updates kept you in the loop means a lot to us.

September 01, 2026

Dealership Rating
Employee Rating

Best overall service Best overall service nice and quick got me in and out within the hour More

by jerryc3
Recommend Dealer
Yes

Other Employees Tagged: Jerry Chavez

Sep 01, 2026

Santa Cruz Toyota responded

Your Toyota Tacoma was back on the road in under an hour. Your praise of our overall service and quick turnaround means a lot to our team.

August 25, 2026

Dealership Rating
Employee Rating

I love Santa Cruz Toyota and have purchased two cars from them Tom, your salesperson, is a gem. I've always received fast friendly service at your location. More

by aquanautte1
Recommend Dealer
Yes

Other Employees Tagged: Jerry Chavez

Aug 26, 2026

Santa Cruz Toyota responded

Thank you for taking the time to share your experience with us. It was a pleasure having you here, and our team hopes to see you again!

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