Jerry Chavez | Page 2

Professional and streamlined Great customer service and attention to detail with shuttle service Love the service attention to detail with shuttle service Love the service More

by Mangodtk Verified Customer Verified Customer

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Santa Cruz Toyota has consistently provided a great sales and service experience to us for 20 plus years! and service experience to us for 20 plus years! More

by wwadlow Verified Customer Verified Customer

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Fast and quick updates Jerry was very helpful about looking into parts for one of the recalls. He was quick with updates on the progress looking into parts for one of the recalls. He was quick with updates on the progress More

by Dee Verified Customer Verified Customer

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Very fast with changing my first oil change. My experience with the dealership is very fast changing the oil change and dealership place is very clean. My experience with the dealership is very fast changing the oil change and dealership place is very clean. More

by pjforgod23 Verified Customer Verified Customer

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Effective service. Most recent experience with Omar Ruiz was excellent, as he was thoughtful and customer friendly with a tricky issue Most recent experience with Omar Ruiz was excellent, as he was thoughtful and customer friendly with a tricky issue More

by sf98 Verified Customer Verified Customer

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The service man that helped me didn’t quote an accurate time. I waited longer than expected. time. I waited longer than expected. More

by joshuamoreno2012 Verified Customer Verified Customer

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Always takes forever. Had to wait remind them to bring my car out. Using space. Had to wait remind them to bring my car out. Using space. More

by Pacha Verified Customer Verified Customer

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Jerry is always honest and has quick turnaround Jerry is always honest with great service and a quick turnaround always honest with great service and a quick turnaround More

by ktmcheese04 Verified Customer Verified Customer

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I know After 5 hours of waiting I was sent to car with a maintenence needed display. After that was dealt with another problem showed up. Cruise control didn't work. I went home (21 miles) and contacted Mik maintenence needed display. After that was dealt with another problem showed up. Cruise control didn't work. I went home (21 miles) and contacted Mike who took good care of me the next morning. More

by dalehpennington Verified Customer Verified Customer

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Service is generally good. It's the end when they tell you that your car will be brought up to the front. Almost every time I'm waiting at least 10 minutes and then I have to g It's the end when they tell you that your car will be brought up to the front. Almost every time I'm waiting at least 10 minutes and then I have to go ask them what's going on with my car and then it'll be like another 10 minutes before they bring it up. I've heard other people complain about the same thing. More

by davidspalding175 Verified Customer Verified Customer

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