"Wonderful, they made it so easy!"
The staff is friendly and knowledgeable. They are dedicated to great customer service and that is hard to find. My rep Jerry has come highly recommended and I see why. He went above and beyond to get everything prepared for when I showed up. Quick easy and back on the road! I will continue to do business with this dealer. Great experience.
"Great place to buy a car"
My boyfriend's car needed to have a recalled part replaced, and since I was there and suddenly in need of a working vehicle (mine broke down over the weekend), I went in to see what kind of deal I could make on a used car. Jerry was the first one in the door and I'm glad. He was beyond helpful and patient as I explained my situation. He got me a good deal and was honest and up front from the begining. Buying a car in a hurry is never fun, but Jerry made sure I wasn't getting into something I wouldn't be happy with or that wasn't right for my situation. I am planning on buying new in a year and I will definitely be going back.
Jerry responded to my internet request about the Explorer Sport. He was so kind and helpful through the entire process of test driving, my many questions, and making a deal. He made the long process seem easy! I highly recommend him and his team at Five Star Ford. They are great and I’m so happy with my new car!
"Outstanding help in purchasing a new pickup truck"
Jerry Crider went above and beyond in helping us pick out a pick up and walking us through the purchase Arrangements he never pressured us all he did was try to help us make up our mind as to which vehicle would be best at the same time I had my Ford Escape in for service and as usual they performed greatly 5Star is a fantastic dealership
"Enjoyed my buying experience "
Was need of a newer vehicle bad. Got referred by one of my employees. Linked up with Jerry Crider. He made it happen. Thanks Jerry
Love jerry! He worked so hard to get me the car I wanted! This is the second car I’ve bought from him and I am more than happy with my new “Mom car”!
"Great fast service in and out "
Jerry help out great did everything in his power to get me in the car/truck I wanted. Just an great experience thank you Jerry and thanks to the finance Guys for the very quick service
"Better Than I Imagined!"
I worked with Jerry Crider to try to get into a vehicle within my budget with a small down payment. Jerry went above and beyond to get me into a dependable new vehicle - he worked tirelessly for two days with me. I told him from the start I wouldn't come into the dealership sitting around waiting, etc., especially since I went through Internet Sales for initial contact. I'm sure I was a difficult customer, but Jerry Crider made me feel like family! I love this guy! Behind the scenes, and very relevant to my new purchase, Jerry worked with his manager, Chase Baine, as well as Tom Andrews and Kyle Wasson in finance. Bottom line, I would recommend the new teams at Five Star Ford in Lewisville to my family, my friends, and anyone reading this review. Jerry was A #1 and I won't forget his kindness and his help! Thanks Jerry!
"Such a great experience we bought two"
The internet brings transparency to purchasing an auto. The old days of the low ball and high pressure sales is over in my opinion. I bought 4 Fords from another dealership in the past but it appears they forgot this. Sam Pack’s Five Star Ford is a shining example how to mix friendliness with transparency to make a sale. Kudos to Jerry Crider and Tony Miketinac for making this a great experience in buying a car for myself and my Dad.
Other Employees Tagged:
"Very fast efficient service."
Courteous fast service. Everyone was very helpful. They went out of their way to find the exterior and interior colors I wanted. Very pleased with my salesman