Jerry Crittendon

I went to Infiniti of Manhasset on Thursday after going to BMW to shop for a crossover. I wasn’t treated or taken seriously at BMW. This could be due to the fact that I’m a single woman or maybe not, but I didn’t feel comfortable.  After wasting about an hour of my time,  I went down the road to Infiniti of Manhasset where I was greeted by a salesman, David Bales.  He introduced himself and invited me into his office where he took the time to ask me what was important to me about a car.  He carefully listened to my needs and recommended the QX50.  He walked me to the showroom where the QX50 was displayed and it really caught my eye with its very stylish and sporty look. David explained all the features in and out and I must say I was very impressed with the safety features. We went for  a test drive and the QX50 offered an abundance of room, comfort, and was overall a very luxurious ride. After the test drive, I met with the sales manager, Mark Klein.  He was extremely welcoming and made me feel very comfortable. Mark really went out of his way to make sure that everything went well and that I was 100% happy.  I was very impressed with this dealership and the professionalism I encountered. After making the decision to purchase the  2021 QX50, I was introduced to another sales manager, Paul Santo and the general manager, Mr. David Fine, who also were both true professionals. I decided to pick up my new car the following day. When I went to pick up the car,  I met with the business manager, Vinny Quenqua. He explained some options that were available to me and guided me through the paperwork. I was then escorted back to David Bales who brought me to the service department and introduced me to the service department employees and explained the procedure of when I bring the car in for service. It was truly a great experience at Infiniti of Manhasset.  I was treated with the utmost professionalism and respect through the entire process.  I have purchased and leased many vehicles over the years and never ran into a dealership like Infiniti of Manhasset. Thank you very much to all the employees who went above and beyond to make sure their customer was happy and 100% satisfied!  You can rest assured I will be recommending your dealership over and over again. Beth

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The great customer service is what keeps me coming back again and again. Everyone is professional, friendly and courteous. My service rep. Jerry Crittendon was very knowledgeable he thoroughly explained all available options, it is always a pleasure speaking with him. Upon completion of the transaction he followed-up with a call to enquire if I am satisfied with the car. Experienced a great working relationship with Vinny Quenqua made the execution of the financial process smoothly. Before I leave with the vehicle David Fine confirms that I was fully satisfied with my purchase. I have developed a great relationship, and is treated just like a member of the family. Infiniti of Manhasset My favorite and only go to Dealership. Highly recommend.

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Working with Jerry was, hands down, the most pleasurable experience I have ever had with a car dealer. He was courteous, knowledgeable, and patient. The process was honest and we appreciated that from the start. I would highly recommend working with Jerry and look forward to working with him in the future.

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I like Infiniti of Manhasset. But what I like best is Joe Bosco, the service rep and the service manager, Vin DiMaggio. Joe and Vin are the main reasons that I keep driving Infinitis and Joe is the reason that I am not in a Lexus. This is my fourth Infiniti and the sales team of Christina Oddo, Jerry Crittendon and Mark Klein made an experience that I normally hate into one that was actually pleasant. It is easy to recommend Infiniti of Manhasset.

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Jerry was the most helpful sales person I ever dealt with in buying a car. He made the process smooth and easy. I would recommend always using Jerry at this dealership.

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I don’t need 25 words to express my satisfaction with the lease of my 2020 QX60 and the purchase of my 2017 QX60 lease. Jerry was extremely helpful in expediting the process.

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My sales consultant, Jerry Crittendon, was excellent. He worked hard to gain our trust and was extremely knowledgeable regarding the vehicle(s), features, and inventory. He’s very dedicated and capable. His services didn’t end when I left the showroom. He followed up to assure that we were satisfied customers. I recommend him very highly.

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Hey, Jerry. Thank you again for helping us and giving my family another great looking vehicle. We appreciate every effort you provided and giving us the best deal. We are truly grateful! Thank you 🙏

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We've been leasing from Infiniti of Manhasset since 2004. The entire sales and service staff have provides excellent customer service. We highly recommend them!

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The sales person Jerry was efficient and honest. This was my second car with Jerry. I called ahead and made an appointment. He was on time and ready with all the needed information to wrap everything up quickly.

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