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Jerry Deshong
Jerry Deshong | Page 11
Service Advisor
Chapman Ford Lancaster
1485 Manheim Pike
Lancaster, PA 17601
208 Reviews
Dealership Experience
40 yrs, 8 mos
Industry Experience
47 yrs
208 Reviews
Write a Review
208 Reviews of Jerry Deshong
November 01, 2019
Everything went smoothly Did not have to wait long. Serviceman that helped us was very good at explaining what was wrong & showing us how he corrected it. We had a very good Did not have to wait long. Serviceman that helped us was very good at explaining what was wrong & showing us how he corrected it. We had a very good experience. More
by bregester
Verified Customer
October 31, 2019
Car inspection I am a New customer, had just moved from Iowa and am not familiar with annual vehicle inspections. All involved were very friendly and informative I am a New customer, had just moved from Iowa and am not familiar with annual vehicle inspections. All involved were very friendly and informative More
by ndownie
October 30, 2019
THEY ARE GREAT MY CAR WOULDN'T START AND THEY FIT ME IN THE SAME DAY AND FIXED IT! I DIDN'T HAVE AN APPOINTMENT BUT JERRY WAS GREAT AND TOOK CARE OF EVERYTHING! MY CAR WOULDN'T START AND THEY FIT ME IN THE SAME DAY AND FIXED IT! I DIDN'T HAVE AN APPOINTMENT BUT JERRY WAS GREAT AND TOOK CARE OF EVERYTHING! More
by SHARON35
October 24, 2019
Very professional Kyle was able to help me for a routine oil change. I appreciate his timeliness, his communication, and friendliness. Chapman ford has definitely stepp Kyle was able to help me for a routine oil change. I appreciate his timeliness, his communication, and friendliness. Chapman ford has definitely stepped up their game from when I first started to go to them 5 years ago! Oh and jerry is always very friendly too! Thank you guys! Although I do find the receptionist is NOT friendly at all EVERY time I go! More
by hoffmanmonica7
Other Employees Tagged: Kyle Ackerman
October 23, 2019
Thank you Jerry After a bit of confusion as to the warranty coverage on my 2015 Ford Fusion your service center did a wonderful job, the water pump replacement and o After a bit of confusion as to the warranty coverage on my 2015 Ford Fusion your service center did a wonderful job, the water pump replacement and other related replacements took a little longer than expected but having a loaner car helped ease the wait. Thanks Jerry More
by FROGGIE2901
October 22, 2019
fast and efficient It was easy to check in, they took my car back immediately and finished in good time. Great service and team. I will recommend them. It was easy to check in, they took my car back immediately and finished in good time. Great service and team. I will recommend them. More
by aileenstevens
Other Employees Tagged: Morgan Benjamin
October 22, 2019
Great customer experience at the service department. Chapman's new facility is top notch. The experience is great. Comfortable waiting area. The service advisors are wonderful. Gerry kept me up to date w Chapman's new facility is top notch. The experience is great. Comfortable waiting area. The service advisors are wonderful. Gerry kept me up to date while I waited. I highly recommend this place. More
by Corinna
Other Employees Tagged: Scott Greiner
October 19, 2019
Maintenance check and Pa inspection. This was a maintenance check on my 2018 Ecosport which I purchased last October and my first Pa state inspection. I was treated with respect and as I This was a maintenance check on my 2018 Ecosport which I purchased last October and my first Pa state inspection. I was treated with respect and as I always am by Jerry and other Chapman employees. Work was completed in a reasonable time. More
by java1938
October 17, 2019
always professional and courteous John Meshy is an outstanding salesman and should be promoted it was very easy to work with he was courteous professional and very accommodating thank John Meshy is an outstanding salesman and should be promoted it was very easy to work with he was courteous professional and very accommodating thank you very much More
by CLINT.MACLAREN
Other Employees Tagged: Jared Meshey , John Meshey
October 15, 2019
Oil change and PA State Inspection I brought my truck in for PA state inspection and an oil change. Making the appointment was easy and they had lots of available times to pick from. I I brought my truck in for PA state inspection and an oil change. Making the appointment was easy and they had lots of available times to pick from. I waited for my truck during the service and it was complete well before the estimated completion time. I typically change my own oil since I have a Powerstroke diesel, but I had to get it inspected anyway. Chapman Ford offers free state inspection for as long as you own your car which is why I brought the truck there for inspection. Overall I was impressed with the timely ness of the service, appointment availability, price, and my service Jerry has always been very helpful when I have questions and concerns. More
by Platinum F-150 with baby Powerstroke
